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Join MTC Training and help shape the future of UK manufacturing talent. MTC Training is a multi‑award‑winning Independent Training Provider delivering high‑quality engineering apprenticeships and upskilling programmes. Our mission is to develop adaptable knowledge, skills and behaviours that future‑proof UK manufacturing—rooted in the cutting‑edge technical expertise of the Manufacturing Technology Centre. We are now looking for a Programme Operations Coordinator to join our OAS team and play a key role in delivering an exceptional learner journey.
Job Responsibility:
Coordinate all on‑programme learners, including progress reviews, data updates, communication and general support
Provide excellent front‑of‑house presence, supporting reception and the smooth running of the training centre
Support health and safety procedures and, where trained, act as Fire Warden, First Aider, Mental Health First Aider or Safeguarding support
Organise and deliver operational aspects of the OAS programmes, including induction preparation and logistics
Manage learner administration, including creation of learner records, data input, certificates and updates in line with ESFA and MTC processes
Deliver day‑to‑day pastoral care, safeguarding support and behavioural management
Collate and report monthly learner progress management information (MI)
Support exam processes in line with awarding body and internal requirements
Promote and uphold policies including safeguarding, equality and diversity and anti‑bullying
Work collaboratively with the Curriculum team to provide an outstanding learner journey
Requirements:
Functional Skills Level 2 or GCSE grade C/4 or above in Maths and English
Strong IT skills and confidence using digital communication tools
Nice to have:
Experience working with learners in an education or training environment
Knowledge of e‑portfolios (particularly Smart Assessor)