Programme Officer

This job holder in The School of Continuing Studies (SCS) is responsible for the growth of Continuing Education, including programme planning, consulting services, partnership initiation and management. The Officer plays a central role in the coordination, delivery and administration of the school’s courses and programmes. He/she is responsible for new programme development, community liaison, current programme management and quality control. The Programme Officer will be expected to seek out new programme opportunities, create/modify courses and programmes and activities to meet the ever-changing needs of individual learners, business, and the community. As a key external representative of the University College, the Programme Officer will utilize excellent judgment to develop credible and meaningful relationships with businesses, government/statutory bodies and or the community ensuring strictest confidentiality. The incumbent is expected to provide a high level of customer service to students/clients in these programmes, implementing strategies to support them to achieve their academic goals; and ensures that efficient and effective service is provided to instructors/facilitators, staff and management within the school. He/she will work closely with the Director and other Officers to identify opportunities and resolve concerns. The Officer handles multiple responsibilities, solves complex problems and provides leadership, supervision and direction for the programmes/courses assigned ensuring consistency with the mission and vision of the SCS.