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The Programme Marketing Assistant (PMA) role is integral to supporting our programme team marketing activities by enhancing member communications and improving marketing data quality. PMAs own all marketing activities for the programmes they support and also provide cover for the rest of the PMA team as required. This role provides marketing support across techUK programmes, helping to ensure that initiatives are effectively promoted and delivered to members, prospects, and stakeholders. Working closely with the wider marketing team, the role helps plan, coordinate, and deliver marketing and engagement activities across a range of programmes.
Job Responsibility:
Ensure programme activities are promoted effectively across appropriate channels to deliver strong results, reaching both existing and new audiences
Provide marketing support for in-person and online events
Monitor event registrations and recommend promotional strategies
Plan and deliver marketing activity across relevant channels to reach target audiences and maximise event success
Coordinate programme newsletters and mailers, including scheduling and drafting content for review and editing
Manage requests for mailing lists and ensure timely distribution
Promote all upcoming programme activities across social media channels
Develop and implement social media plans to maximise reach, engagement, and results
Coordinate campaign weeks by working with programmes to source content, creating landing pages and campaign widgets, and promoting campaigns through appropriate marketing channels
Support the creation, maintenance, and optimisation of programme webpages, including hubs and campaign pages
Upload blogs (including guest contributions), partner events, and other programme content
Monitor performance, refine content, manage marketing widgets, and determine effective calls to action
Ensure all programme content is published and promoted in the most effective way
Develop promotional strategies to increase participation in elections and surveys
Manage the end-to-end process, from promotion and response collection through to analysis and publication of results
Select imagery for marketing activity and coordinate with the in-house multimedia designer to produce marketing assets
Maintain accurate and up-to-date CRM records by inputting, extracting, and analysing data related to member contacts, engagement, and prospecting
Provide support in formatting and updating presentations as required
Support the training of colleagues on relevant marketing tools, processes, and programme activities
Requirements:
Excellent written and verbal communication skills
Very strong organisational and time management skills
Attention to detail and a methodical approach to tasks
Ability to work collaboratively across departments
Proactive and self-motivated with the ability to manage competing priorities
Able to think creatively about how to engage audiences via different marcomms channels
Analytical mindset with the ability to interpret data and provide actionable insights
Experience working in a fast-paced environment with multiple deadlines
Competence in using MS Office Suite and digital marketing tools
Nice to have:
Experience in CRM systems and data management, and segmenting audiences
Experience using web CMS and social media scheduling platforms
Experience working with design teams on assets and content
Experience in supporting marketing or communications teams
Experience in executing email marketing campaigns
Experience in executing organic social media campaigns
Experience in a membership-based organisation or similar environment
Previous experience in reporting and analysis of marcomms activities performance to drive improvements