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Thames Water Logo Thames Water · IT - Administration

Programme Manager

United Kingdom, Reading 75000.00 - 100000.00 GBP / Year · Job Posted June 16, 2026
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Job Description

Lead major digital transformation programmes, delivering data-driven change that improves resilience, efficiency, and customer impact across the UK's largest water company. This role offers end-to-end ownership of large-scale digital transformation, with exposure to senior stakeholders, budgets up to £10m, and responsibility for governance, delivery, and team leadership—combining strong commercial, delivery, and strategic influence.

Job Responsibility

  • Define and baseline the programme's scope, plan and budget that will successfully deliver the business outcomes/objectives
  • Identify, engage and manage direct and indirect stakeholders appropriately in the context of their role within the programme, up to and including Executive Director level
  • Identify and manage RAID items within the programme and escalate where appropriate
  • Attend project initiation workshops and creation of any associated material to instigate a new project
  • Identify and forecast resource needs including internal and external partner resource requirements
  • Support commercial and procurement activities for any third-party supplier including RFI/RFQ processes and contract negotiations
  • Support supplier management performance processes, including monthly reporting of supplier time, cost and quality metrics
  • Actively support non-programme delivery activities related to improvement of Digital processes and ways of working, including transition to Product Management ways of working, defining and implementing delivery process efficiencies and insourcing/developing Digital skills and capabilities within our delivery teams to meet future business and technology needs

Requirements

  • Extensive experience of Digital / IT programme management delivery role
  • Experience of financial management up to £10m per annum
  • Experience of Agile and/or Product Management delivery methodologies
  • Line management experience of up to 10 direct reports
  • Management of suppliers across the entire delivery life cycle
  • Management of a large team
  • Customer-centric delivery experience
  • PRINCE 2 Practitioner or equivalent

Nice to have

  • ITIL v3/v4 or equivalent
  • Water industry experience
  • Information Technology or similar qualification to Bachelor's degree or equivalent level
  • Certification/experience of SaaS and/or cloud-based application management
  • Experience of DevOps tools, processes and methodology

What we offer

  • Competitive salary from £75,000 to £100,000 per annum depending on experience
  • Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays)
  • Car Allowance - £5800
  • Performance-related pay plan directly linked to company performance measures and targets
  • Generous Pension Scheme through AON
  • Private Medical Health Care
  • Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance
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