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Parser Limited Logo Parser Limited · IT - Administration

Programme Director

United Kingdom, City of London · Job Posted June 09, 2026
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Job Description

As a Programme Director at Parser, you will own the delivery, performance, and evolution of a business-critical SaaS loyalty platform. You will be accountable for ensuring the platform reliably enables business growth, supports product innovation, and delivers against commercial and customer outcomes through effective partner management and end-to-end delivery leadership. In this role, you will ensure the platform consistently supports the strategic needs of the Member, Currency, and Redemption domain product teams.

Job Responsibility

  • Own the delivery, performance, and evolution of a business-critical SaaS loyalty platform
  • Own the commercial and delivery relationship with the SaaS provider
  • Own end-to-end platform stability, performance, and fitness for purpose
  • Own the delivery of all platform changes (enhancements, defects, upgrades)
  • Act as the key interface between the platform and product teams
  • Define and own the platform roadmap aligned to business strategy
  • Serve as the primary escalation point for platform risks

Requirements

  • Proven experience delivering complex SaaS or COTS platforms
  • Strong experience managing third-party vendors and commercial relationships
  • Experience working with customer data, transactions, or rules-based systems
  • Strong stakeholder management and communication skills
  • Demonstrated ability to drive delivery across multiple teams and dependencies
  • Experience in loyalty, fintech, or customer platforms
  • Experience operating in product-led or platform-based environments

Nice to have

  • Experience in loyalty, fintech, or customer platforms
  • Experience operating in product-led or platform-based environments

What we offer

  • The chance to join an organization with triple-digit growth that is changing the paradigm on how software products are built
  • The opportunity to be part of an amazing, multicultural community of tech experts
  • A highly competitive compensation package
  • A flexible and hybrid working environment
  • Medical insurance
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