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We are seeking a detail-oriented and collaborative Programme Coordinator to support strategic customer programmes within the Technology organisation. This individual will act as the central point of contact for senior stakeholders, ensure governance and delivery excellence, and provide day‑to‑day operational support across multiple initiatives. The role involves coordinating priorities, preparing executive‑level materials, facilitating programme communication, and ensuring effective follow‑up on actions across the management community.
Job Responsibility:
Provide day‑to‑day operational support for customer‑driven initiatives and programme activities
Enable and coordinate priority initiatives within customer programmes
Act as the central point of contact for the customer across their management team and wider community
Analyse and prepare KPI reports, proposing relevant actions and insights
Offer governance support and monitor execution of key programmes
Develop regular presentations for Programme Managers and senior leadership, including C‑level stakeholders
Support Programme Managers in creating and maintaining online presence and communication channels (e.g., Workplace, SharePoint)
Contribute to additional projects and programmes across the year based on business needs
Help prepare strategic customer review meetings and management workshops, including agendas and supporting materials
Track and follow up on all management team action points
Participate actively in cross‑functional organisational initiatives such as business process optimisation and efficiency programmes
Requirements:
Minimum five years’ experience in an IT environment
Strong experience working with senior leadership and stakeholder communities
Excellent communication skills with the ability to navigate diverse viewpoints and interests
Understanding of operational processes and standards (e.g., ITIL)
Fluent in English
Experience working in large, multinational, matrix‑structured organisations
Strong stakeholder management capability
Proactive, data‑driven approach to decision-making
Flexibility in planning, prioritising, and balancing various customer and commercial needs
Knowledge of project management principles
Degree in Networking/Computer Science, Business Management, Engineering, or relevant professional experience
Advanced expertise in programme/project management methodologies (MSP, PRINCE2, PMI)
Up‑to‑date certifications in Agile methodologies with working knowledge of SAFe and SCRUM
Familiarity with Agile collaboration platforms (e.g., Jira, Mural)
What we offer:
Hybrid way of working: 2 days from office per week (8 per month)
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the following options: meal tickets / private pension / vacation vouchers / cultural vouchers - within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
You get to work with tried and trusted web-technology
We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off
Special Paternal Program - 4 months of paid paternity leave