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BSBI’s mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world. It also aims to teach students to understand how businesses function and how economic success is generated. BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success.
Job Responsibility:
General Administrative Duties: Maintain databases, issue official letters, and manage trackers and other administrative tasks as required
Customer Service and Communication: Deliver the highest levels of customer satisfaction by providing seamless administration, excellent customer service, and effective communication with students, staff, and external partners
Student Support: Assist students on campus and handle inquiries through shared mailboxes, ensuring their needs are met promptly and efficiently
Registration Support: Offer support in the preparation for and throughout the registration process, helping to ensure a smooth experience for all students
Academic Support: Assist students with academic-related inquiries, guiding them on available learning resources and support services. Coordinate with faculty members and facilitate fruitful collaboration
Performance and Attendance Monitoring: Monitor students' performance and attendance in their programmes, ensuring compliance with BSBI's requirements
Timetable and Schedule Management: Organize and manage timetables and schedules to ensure that all academic and administrative activities run smoothly
Additional Responsibilities: Manage any other tasks assigned by the senior management of BSBI, adapting to the dynamic needs of the institution
Requirements:
A minimum of a Bachelor’s degree (or equivalent)
High level of customer focus
Excellent attention to detail and organizational skills
Proficiency with the MS Office suite
High level of discretion, diplomacy, and cultural intelligence
Enjoy working in a team environment
Flexible mindset with the ability to adapt to various responsibilities
Full working proficiency in English and Spanish
Nice to have:
Experience working, living, or studying abroad or with international audiences is advantageous
Proven track record in academic affairs, student services, enrolment management, continuing education, program development, or administration
Demonstrated ability to develop new approaches, solutions, and methods
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