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Programme Consultant

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GUS Germany GmbH

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Location:
Greece , Athens

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Programme Consultants are responsible for promoting the institution’s programme portfolio to prospective students via phone, e-mail, and online consultations, forming an integral part of the sales team. The role covers the full student journey — from initial enquiry through to tuition fee payment — providing guidance and support throughout the entire application process. You will manage your own pipeline of students, following an established consultative sales process to achieve set targets. Success in this role requires a strong understanding of academic programmes, systems, and processes, combined with the ability to build relationships, drive conversions, and deliver an excellent student experience.

Job Responsibility:

  • Providing individually tailored advice to all prospective students, adapting to different communication styles
  • Consulting students through the full application circle: from initial conversation through to finalizing and closing their application to study with the institution
  • Exploring possible career paths for students and assertively matching them with specific the university’s offerings
  • For international students: advising / making students aware of visa, immigration issues and compliance
  • Handling student enquiries regarding different programmes and adapting to different communication needs
  • Proven track record of cultivating meaningful client relationships and delivering tailored solutions
  • Providing outstanding customer service to all students and all stakeholders, in a timely and efficient manner, and encouraging students to choose our institution
  • Portraying a positive and professional image of the university at all times
  • Account Managing students’ applications from initial enquiry up to payment of tuition fees and registration
  • Leveraging available technology and keeping all records up to date
  • Correct and time-efficient management of leads pipeline

Requirements:

  • Completed commercial/business training and/or university degree in a relevant field
  • Practical experience in Sales
  • Experience in project management and industry knowledge in the higher education sector
  • Very good knowledge of English, written and spoken
  • Good knowledge of MS Office programs (Word, Excel, PowerPoint, Teams)
  • Experience with working with CRM systems such as Salesforce
  • A high degree of initiative, organizational talent and empathy
What we offer:
  • An international environment with a multicultural audience and a meaningful social impact
  • Support in achieving your professional goals and development
  • Opportunities for career growth, including leadership roles
  • Extensive training to equip you with the knowledge and skills needed to excel
  • Work in a young, dynamic and positive culture that fosters collaboration
  • Performance-based commissions to incentivize sales success
  • Be at the forefront of an exciting educational opportunity, leading the way forward and growing with GUS Germany

Additional Information:

Job Posted:
December 09, 2025

Employment Type:
Fulltime
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