This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Programme Consultants are responsible for promoting the institution’s programme portfolio to prospective students via phone, e-mail, and online consultations, forming an integral part of the sales team. The role covers the full student journey — from initial enquiry through to tuition fee payment — providing guidance and support throughout the entire application process. You will manage your own pipeline of students, following an established consultative sales process to achieve set targets. Success in this role requires a strong understanding of academic programmes, systems, and processes, combined with the ability to build relationships, drive conversions, and deliver an excellent student experience.
Job Responsibility:
Providing individually tailored advice to all prospective students, adapting to different communication styles
Consulting students through the full application circle: from initial conversation through to finalizing and closing their application to study with the institution
Exploring possible career paths for students and assertively matching them with specific the university’s offerings
For international students: advising / making students aware of visa, immigration issues and compliance
Handling student enquiries regarding different programmes and adapting to different communication needs
Proven track record of cultivating meaningful client relationships and delivering tailored solutions
Providing outstanding customer service to all students and all stakeholders, in a timely and efficient manner, and encouraging students to choose our institution
Portraying a positive and professional image of the university at all times
Account Managing students’ applications from initial enquiry up to payment of tuition fees and registration
Leveraging available technology and keeping all records up to date
Correct and time-efficient management of leads pipeline
Requirements:
Completed commercial/business training and/or university degree in a relevant field
Practical experience in Sales
Experience in project management and industry knowledge in the higher education sector
Very good knowledge of English, written and spoken
Good knowledge of MS Office programs (Word, Excel, PowerPoint, Teams)
Experience with working with CRM systems such as Salesforce
A high degree of initiative, organizational talent and empathy
What we offer:
An international environment with a multicultural audience and a meaningful social impact
Support in achieving your professional goals and development
Opportunities for career growth, including leadership roles
Extensive training to equip you with the knowledge and skills needed to excel
Work in a young, dynamic and positive culture that fosters collaboration
Performance-based commissions to incentivize sales success
Be at the forefront of an exciting educational opportunity, leading the way forward and growing with GUS Germany
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