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This role will focus on the human side of change, which is about preparing, and equipping our colleagues to adopt and adapt to changes in job roles, organisation structures, business processes, systems, and technology, and more.
Job Responsibility:
Develop the 3-year change strategy and approach alongside the 2026 detailed change plan for the programme
Partner with the Programme Leads and Business stakeholders to execute the change strategy
Identify and map key stakeholders, assigning relationships and agreeing engagement approach
Build and maintain appropriate engagement forums and mechanisms with all levels of stakeholders
Lead the change impact assessment & business change journey
Develop the communication and engagement strategy and plan
Hold Programme Leadership to account to proactively contribute content for communications and to communicate effectively
Coach and support business leaders to achieve expected outcomes and realise benefits
Advocate for the importance of change management
Identify, document and support mitigation of key change management risks within the programme
Work effectively with Programme Managers & Leads to escalate common themes and resolve issues
Create and support delivery of actions that drive adoption of the change
Define success metrics and assess change effectiveness and readiness
Work with Business Owners and SMEs to ensure appropriate training, support and capability building plans are in place for all stakeholders
Support Regional learning needs analysis to identify learning requirements
Partner with Training/Learning to ensure effective delivery and that learning is embedded
Requirements:
Proven track record of leading change programmes in complex organisational environments
Strong understanding of business operations and the ability to align change initiatives with business objectives
Strong leadership skills with the capacity to influence and guide others through periods of change
Strong communication and relationship-building skills
Significant experience and skill in simplifying complex messages and presenting to senior management through written and verbal channels
Advanced knowledge of change management principles and practices
Experience in considering risks, evaluating alternatives, and encouraging input from others to effectively make decisions and plan mitigation tactics
Comfortable and skilled in operating in a complex operational matrixed organisation across diverse, global teams
Solid understanding of how people experience change, and the change process, including drivers of change resistance/barriers to adoption
Experience working on complex Global Programmes that involve multiple change elements across people, policy, process, and technology for 2000+ users/stakeholders preferred
CPG, PLM (or R&D or Supply Chain) experience - preferred
Experience working on complex Global Programmes that involve multiple change elements across people, policy, process, and technology for 2000+ users/stakeholders