Programme Advisor Jobs

GUS Germany GmbH

Location:
Spain, Barcelona

Category:
Education

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Programme Advisors are responsible for promoting BSBI’s programme portfolio to potential students over the phone and via e-mail, forming a vital and integral part of the sales team. The purpose of the role is to manage the pipeline of students from initial application right through to payment of tuition fees. You will work with minimal day-to-day supervision, leading on and managing the consultative sales process within established parameters and procedures.

Job Responsibility:

Providing individually tailored advice to all prospective students, adapting to different communication styles
Consulting students through the full application circle: from initial conversation through to finalizing and closing their application to study with BSBI
Exploring possible career paths for students and assertively matching them with specific BSBI offerings
For international students: advising / making students aware of visa, immigration issues and compliance
Handling student enquiries regarding different programmes and adapting to different communication needs
Proven track record of cultivating meaningful client relationships and delivering tailored solutions
Providing outstanding customer service to all students and all stakeholders, in a timely and efficient manner, and encouraging students to choose BSBI
Portraying a positive and professional image of BSBI at all times
Account Managing students’ applications from initial enquiry up to payment of tuition fees and registration
Leveraging available technology and keeping all records up to date
Correct and time-efficient management of leads pipeline

Requirements:

An undergraduate degree or equivalent experience
Assertive customer-centric approach ideally demonstrated through prior B2C sales roles
Excellent verbal and written communication in English (C1)
Customer-focused with excellent interpersonal skills, including professional credibility, relationship building and influencing
Results-driven, solution-oriented and self-disciplined
Ability to multitask in a busy, highly pressured, fast-paced working environment
Minute attention to detail, strong adaptability, empathy and resilience
Proficiency in Microsoft Office and/or Google Suite
Enthusiasm to work in the education sector and to support student success
Excellent presentation skills and a high level of confidence
Proactive, self-motivated and achievement-driven with a ‘can-do’ attitude

Nice to have:

Experience in using a CRM system, Excel and/or AI technology
Background in education business/recruitment
Previous experience with KPIs and targets
Experience in developing and implementing key account processes
Fluency in other languages
Good knowledge of Spanish, written and spoken is desirable

What we offer:

An international environment with a multicultural audience and a meaningful social impact
Support in achieving your professional goals and development
Opportunities for career growth alongside BSBI, including leadership roles
Extensive training to equip you with the knowledge and skills needed to excel
Work in a young, dynamic and positive culture that fosters collaboration
Performance-based commissions to incentivize sales success
Be at the forefront of an exciting educational opportunity, leading the way forward and growing with BSBI

Additional Information:

Job Posted:
December 09, 2025

Employment Type:

Fulltime

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Programme Advisor