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Birkbeck University of London Logo Birkbeck University of London · Office Administration

Programme Administrator

United Kingdom, London 31234.00 - 34827.00 GBP / Year · Job Posted June 28, 2026
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Job Description

Birkbeck, University of London, is looking for a Programme Administrator on a full-time, permanent basis this Summer 2026.

Job Responsibility

  • Supporting the delivery programmes of study, dealing effectively with college processes, systems and procedures
  • Addressing student queries and concerns sympathetically and effectively, in all cases, following college policies and procedures to ensure a consistent and high-quality student experience
  • Actively supporting student success and wellbeing, ensuring they have the resources and guidance they need
  • Providing administrative support and supporting Faculty activities

Requirements

  • Be flexible and able to work independently and as part of a team on a variety of projects, using strong organisational skills
  • Possess excellent communication skills, a keen eye for detail, and have a solid background in administration, ideally within an educational setting
  • Show a demonstrated ability to prioritise competing demands effectively, ensuring service levels are consistently met
  • Demonstrate a supportive and empathetic approach to student needs, while ensuring decisions and actions remain aligned with college policies and regulatory requirements
  • Be proficient in using a variety of electronic systems (e.g. Microsoft Office 365, Teams, SITS student records, Moodle etc), although training will be provided

What we offer

  • competitive salary and pension scheme
  • 31 days paid leave
  • flexible working arrangements
  • generous benefits in the HE sector
  • being located in the heart of Bloomsbury, Euston, London
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