Programmatic Operations Manager

• Provide frontline support to EMEA campaign management teams for issue intake and troubleshooting of both managed service campaigns and programmatic deals
• Diagnose and resolve ad delivery, ad quality, and technical issues, liaising with global Ad Platforms Technology teams as needed
• Manage and maintain relationships with ad tech vendors in EMEA, releasing new capabilities, improving operational efficiency, and driving revenue growth
• Represent Ad Sales in compliance discussions with Legal & Privacy
• Contribute to the development of data-driven technologies and both first and third-party audience targeting/measurement solutions
• Build and nurture relationships with key internal stakeholders across regions and business lines
• Collaborate with global teams and act as a regional center of programmatic advertising excellence for other EMEA offices, providing training and documentation for Sales and Operational personnel
• Maintain a comprehensive understanding of Disney’s ad tech stack and industry developments

• Graduate level or equivalent experience
• Proven 5+yrs experience in the advertising sector, either publisher/agency side or in ad tech, focusing on sales, operations, technology, and strategy
• Strong technical knowledge of VAST & ORTB protocols, the wider digital media landscape, programmatic platforms and revenue models
• Experience of managing relationships with contacts at DSP’s, SSP’s, and other ad tech vendors
• Hands-on experience with order management systems, ad-servers, and programmatic platforms
• Ability to extract actionable insights and develop data-driven business plans
• Experience navigating data privacy regulations (GDPR and others)
• Proven success managing global stakeholders and collaborating to manage/deliver complex projects
• Comfortable representing company externally
• Strong network of contacts within ad sales, technology, and operations industries

Media or entertainment brand experience is a beneficial, as is familiarity with processes and policies of a multinational corporation.

• 25 days annual leave
• Private medical insurance & dental care
• Complimentary Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
• Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
• Excellent parental and guardian leave
• Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST.