Programmatic Account Strategist

• Build Strong Client Partnerships: Form close relationships with customers, serving as their trusted advisor and facilitator for programmatic media buying through the Viant DSP
• Platform Expertise: Become an expert in the Viant Cloud and Viant DSP platforms, leveraging your knowledge to educate and empower customers at every stage of their journey
• Campaign Oversight & Optimization: Proactively manage client campaign portfolios—overseeing performance and pacing, surfacing key insights, and ensuring best-in-class execution aligned with client goals
• Client Enablement: Lead campaign launches and deliver ongoing training to help customers build trading expertise and gain independence within the platform
• Strategic Recommendations: Offer data-driven recommendations to improve campaign delivery and results. Persistently troubleshoot issues and escalate technical challenges when needed
• Industry & Product Insight Sharing: Act as a thought leader by sharing relevant Viant and industry updates, as well as identifying strategic opportunities in media buying and data activation
• Cross-Functional Collaboration: Share client feedback and learnings with internal stakeholders to improve platform offerings and client experience
• Growth & Retention: Support and grow existing client relationships by driving satisfaction, increasing platform adoption, and contributing to revenue and profit growth
• Operational Excellence: Identify opportunities to enhance team-wide efficiency and scalability. Champion process improvements and automation initiatives that drive operational success

• 2-3 years of experience in a Programmatic, Account Management, Account Strategist, Technical Services, Operations role
• Solid understanding of programmatic, ad tech, self-serve DSP's, SSP’s, PMP’s
• Outstanding troubleshooting, analytical, and problem-solving skills
• Demonstrable passion for learning new technologies
• Outstanding communication, project management, and presentation skills
• Excellent organizational skills
• process-oriented, yet entrepreneurial and versatile mindset
• Great energy, confidence, and passion for working in a fast-growing technology company which is helping transform the advertising industry
• BS/BA or equivalent
• quantitatively-oriented degree a plus

Experience in Internet technologies such as HTML, SQL, JavaScript a plus

• fully paid health insurance
• paid parental leave
• unlimited PTO