Program Support Specialist Job at MMC Group LP (Corpus Christi)

Program Support Specialist

Are you organized, detail-oriented, and passionate about helping people access w...

Location

United States , Fort Worth

Salary:

21.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Minimum of one year of related administrative, customer service, workforce development, or program support experience preferred
Bilingual English/Spanish candidates are strongly preferred
Valid driver's license, proof of insurance, and a safe driving record required

Job Responsibility

Review and examine compliance reports to ensure adherence to program requirements and policies
Monitor customer communications and participation activities
Coordinate and track required participation hours for program customers
Maintain accurate records and file documentation within customer case files
Participate in customer hearings and prepare required supporting documentation
Assist workforce center staff with operational and administrative support
Identify opportunities to improve workforce services and enhance customer outcomes
Provide technical support and guidance to workforce program participants
Perform additional duties as assigned

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Program Support Specialist

The Program Support Specialist (PSS) provides essential operational and technica...

Location

United States , Hurst

Salary:

21.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

Working knowledge of workforce development programs and services
Proficiency with word processing, spreadsheets, and general computer applications
Strong attention to detail with the ability to manage documentation and compliance requirements
Excellent customer service and interpersonal skills
Strong problem-solving, analytical, and critical thinking skills
Clear and professional verbal and written communication skills, including formal documentation
Ability to develop effective strategies and solutions within program guidelines
Ability to establish and maintain effective working relationships with management, coworkers, Board staff, and the public
High school diploma or GED required
One year of relevant experience preferred

Job Responsibility

Review, examine, and monitor compliance reports to ensure alignment with program requirements
Track and monitor customer contacts and communications
Coordinate required customer participation hours and maintain accurate documentation in original case files
Participate in customer hearings and submit required documentation to appropriate parties
Provide technical and operational support to workforce staff and customers
Identify opportunities to improve workforce services and operational processes
Maintain accurate records and ensure timely completion of assigned tasks
Perform additional related duties as assigned to support program operations

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Low Demand Program Support Specialist (Veterans Services)

The Low Demand Program Support Specialist works within a 24/7, low‑threshold res...

Location

United States , Boston

Salary:

22.00 - 24.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

Associate’s Degree required
3-5 years of experience working with individuals with mental illness, substance use disorders, or other vulnerable populations
Demonstrated knowledge of Harm Reduction, Motivational Interviewing, Trauma‑Informed, and Person‑Centered Care
Proven skills in crisis intervention and de‑escalation

Job Responsibility

Provide direct support within a 24/7, low‑threshold residential program serving Veterans
Maintain program safety by responding to and de‑escalating crisis situations as needed
Utilize harm reduction and trauma‑informed approaches when engaging with program participants
Communicate and document relevant shift information, incidents, and follow‑up actions
Collaborate closely with operations staff and internal program teams to ensure continuity of care
Assist participants by connecting them to referrals and resources to meet immediate needs
Provide coverage or oversight across low‑threshold programs as needed to ensure staffing continuity

Parttime

Life safety Program Support Specialist 1

The Life safety Program Support Specialist provides essential operational and ad...

Location

United States , Tysons

Salary:

Not provided

M.C. Dean, Inc

Expiration Date

Until further notice

Requirements

High School Diploma with 6+ years of experience
4+ with an associate's degree
0+ years of experience with a bachelor's degree
Proficiency with Microsoft Word, PowerPoint, Outlook, and working knowledge of Excel
Ability to learn and adapt to new software, platforms, and workflow tools
Comfortable using Microsoft Teams, Google Drive, and multi‑platform digital environments
Strong written and verbal communication skills
Ability to multitask, organize priorities, and work independently
Strong customer‑service orientation with the ability to remain calm under pressure
Experience with federal or DoD contracting environments is a plus

Job Responsibility

Serve as a primary member of the onsite Helpdesk Call Center, responding to phone calls, emails, and customer inquiries quickly and professionally
Create, update, and track work requests in the Computerized Maintenance Management System (CMMS)
Document interactions through trouble tickets, service orders, and operational notes
Coordinate service delivery by scheduling maintenance activities and dispatching resources
Provide timely follow‑up with customers regarding status updates and issue resolution
Provide flexible, short-notice coverage for Helpdesk/Scheduler duties when required
Support Program Management with meeting notes, report formatting, and document management within GSA’s Google Drive environment
Maintain the Training Tracker, including employee security credentials, certifications, permits, and travel documentation
Train new employees on company and site policies, administrative procedures, timekeeping, and system navigation
Manage office operations, including supply ordering, inventory control, and uniform issuance/stocking

Fulltime

Program Specialist, Payments Support

As a Program Specialist, Payments Support you will be responsible for delivering...

Location

Canada , Toronto; Halifax; Calgary; Vancouver; Ottawa; Kitchener; Waterloo; Hamilton; Truro

Salary:

46000.00 - 60000.00 CAD / Year

FreshBooks

Expiration Date

Until further notice

Requirements

1-3 years experience with Technical Support and 1+ years experience working within Payments
Demonstrated proficiency with helpdesk and project management platforms (e.g., Zendesk, Jira), with the aptitude to quickly master new internal tools and AI-leveraged workflows
Exceptional written and verbal communication skills, specifically the ability to explain complex technical issues and organizational policies to non-technical stakeholders
Demonstrated resilience and ability to thrive in a fast-paced, ambiguous environment, coupled with critical thinking and proactive problem-solving skills
High self-awareness with a commitment to continuous professional development, including a willingness to seek out and act on constructive feedback
Ability to manage difficult conversations with FreshBooks users and maintain composure and calm in high-pressure situations

Job Responsibility

Respond to, troubleshoot, and solve inbound and outbound customer support inquiries across various channels (Phone, Email, Social Media, and Chat) related to Payments
Support other specialists by troubleshooting technical issues, usability issues, and product defects through case handoffs and real-time knowledge transfer
Liaise with internal Product Development & Engineering departments, external vendors, and Technical Account Managers (TAMs) to surface and solve customer issues
Create, monitor, maintain, report on, and advocate for Product Defects (Bugs, SHALP) and Product Enhancements (Usability, USE) related to Payments
Assist in leading the customer experience incident management process in real-time, from proactive containment and communication to resolution
Partner with the Support Communications team to ensure documentation for the internal knowledge base and external Self-Service channels is accurate and assist in developing training for the CX department and new hires

What we offer

Equity grant
Immediate enrollment in comprehensive benefits program

Fulltime

Senior Program Specialist, Build Support

The Senior Program Specialist, Build Support Program will be responsible for the...

Location

Canada , Victoria

Salary:

112500.00 - 137500.00 CAD / Year

Washington Corporations

Expiration Date

Until further notice

Requirements

A bachelor’s degree in engineering, accounting or business is preferred
5-8 years’ experience in heavy industry (manufacturing, shipbuilding, ship repair or construction)
Demonstrated experience with complex projects and/or programs, including RFP/RFQ responses and bid proposals
Detailed understanding of project management techniques and methods
Excellent judgement and prioritization skills
Effective and efficient communication
Strong report writing skills, both business and technical.
Strong analytical and problem-solving skills
Ability to and some experience with developing strategy
Excellent interpersonal skills

Job Responsibility

Assists Program Director and Production managers in the coordination and execution of assigned program and project activities and deliverables.
Works closely with various departments and the client to ensure the programs deliver on expectations
Initiates, sets and delivers program goals that align with business objectives
Maintains strong and effective relationships with internal and external partners
Develops or assists in the generation of management plans, proposals, business cases, estimates, risk mitigation actions, plans and schedules
Provides project management support in the coordination and execution of assigned projects. Works closely with cross-discipline shipyard teams, including but not limited to estimating, commercial, project controls, engineering and ILS
Controls and monitors the work, collating the data and KPIs to measure performance
Produces management reports and presentations that demonstrate project/program status against established goals and plans
Attends and, as required, moderates regular review meetings
Collaborates with both internal and external partners to resolve outstanding issues

What we offer

annual bonus
pension plan matching
best-in-class health and wellness benefits package
full health care (e.g. unlimited physiotherapy)
dental
vision
life insurance
medical leave coverage
parental leave coverage
childcare benefit partnership

Fulltime

Program Management Support Specialist

Under general supervision of Region Director, provide program support including ...

Location

United States , March Air Reserve Base, California

Salary:

70000.00 USD / Year

Amentum

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration and / or a related field with 3 years of job-related experience or equivalent
Good written communication skills
Working knowledge of word-processing and integrated software applications
Organizational skills and ability to perform detail-oriented work
Position will require travel 50% to include consignment pickups at various port locations
Other 50% will encompass various assigned duties by region management team as directed
Must possess planning/organizing skills
Must be able to work under deadlines

Job Responsibility

Provide program support including routine and non-routine program correspondence, documentation, and program reports
Interface with internal regional management team and external customers for planning, prioritization, and issue resolution of overall activities in the support of and achievement of customer goals
Interact and support customers, through the application of specific program knowledge, in the execution of program management tasks
Prepare routine and non-routine program correspondence, documentation and reports
Review, evaluate and provide assessments of non-technical program
Interface with internal and external program participants to coordinate overall activities to support customer goals

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

L2 Support Specialist || L2 Application Support

We are currently seeking a L2 Support Specialist || L2 Application Support to jo...

Location

Mexico , Guadalajara

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

3+ years of relevant experience in application Maintenance and Support
Unix, SQL and knowledge of other scripting languages
Knowledge of programming language – preferably Java

Job Responsibility

Actively provide support for resolution of L2 issues with detailed analysis
help in code fixes and rigorous testing where required
Work on supporting Product servers and clients on cutting-edge platforms
Contribute to our continuous improvement and continuous delivery
Continually focus on enhancing the performance of the applications
Work effectively in collaboration with other team members
Provide technical feedback and support to Development teams
Perform detailed RCA of issues in production, and implement corrective actions

Fulltime

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Program Support Specialist

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