Program Support Specialist Job at Robert Half (Baltimore)

IT Support Specialist

We are seeking an IT Support Specialist to join our team in Hartsdale, New York....

Location

United States , Hartsdale

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in a similar role
Proficient in Desktop Support
Familiarity with Student Information Systems
Experience in handling Audio Video equipment
Excellent problem-solving skills
Ability to communicate technical information to non-technical staff
Strong knowledge of network security practices and anti-virus programs
Ability to work independently and in a team
Excellent customer service skills
Bachelor’s degree in Information Technology or related field preferred

Job Responsibility

Act as a primary contact for tech support hotline, addressing and resolving tech-related inquiries
Monitor alerts, logs, and dashboards to preemptively identify and mitigate potential tech issues
Provide hands-on support in classrooms, aiding teachers in learning new systems and tools to enhance their digital fluency and productivity
Work collaboratively with the technology team to execute strategic projects involving systems administration, automation, software development, data analysis, and ed tech integrations
Maintain meticulous records of asset inventories and technical knowledge base, and develop dashboards and other analytical tools for efficient information management
Take charge of A/V setup for school events, ensuring smooth technical operations during these occasions.

What we offer

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan

Fulltime

Senior Customer Support Specialist

The candidate will provide technical customer support for the NAVBLUE N-Ops & Cr...

Location

Poland , Gdańsk

Salary:

Not provided

NAVBLUE Limited

Expiration Date

Until further notice

Requirements

At least 3-5 years experience within a Technical Customer Support role within the Aviation industry
Experience working with customer requests and issues in a strict time frame and adhering to SLA’s
Proven ability to multitask during high stress situations and prioritize work
Strong analytical and problem-solving skills
Able to think critically and take a proactive approach to identify problems, issues, and opportunities
Strong communication skills written/verbal communication, organizational and customer service skills
A team player
Adept at using and learning new software
Attention to detail & quality minded
Fluent in English

Job Responsibility

Analyze and troubleshoot complex queries through all available tools to try to resolve queries without escalation to L3 teams, performing system changes where required and permitted through the defined operating procedures
Provide feedback to Production Teams and Product Management on support trends, issues and any item impacting customer satisfaction
Manage and be responsible for multiple complex and technical queries submitted by customers through the Navblue Support Portal
Ensure that all customer queries or requests are logged, managed, followed up and closed as per the internal and customer specific Service Level Agreement’s (SLA)
Work closely with Product on new releases of the applications including training on the release, notifying new customers, and assisting customers with any issues
Train on the applications and use the desktop and mobile versions to troubleshoot any customer issues or queries
Monitor customer satisfaction and build loyalty from customers by providing excellent customer service
Ensure Quality, good housekeeping & Health & Safety is always maintained

What we offer

Stable employment based on a full-time job contract
International working environment in a dynamic company
Access to the latest knowledge and technologies enabling professional development
Training and development possibilities
Participating in international projects and international trips
Competitive salary dependent on experience and qualifications
Private medical coverage for you and your family
Sport card
Life insurance for you and your family
Co-funding for meals

IT Support Specialist

The IT Support Specialist will work directly with the Associate Director of Info...

Location

United States , Brattleboro

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Excellent technical skills, including analytical skills and advanced computer skills
Disaster recovery skills
Strong writing skills
Customer support and interpersonal skills
Knowledge of hardware, software, networks, and systems
Troubleshooting and problem-solving abilities
Communication and customer service skills
Collaboration across organizations: 1 year (Preferred)
IT support: 3 years (Preferred)
Software troubleshooting: 3 years (Required)

Job Responsibility

Assists Associate Director of Information Technology Department with prioritizing funds based on primary department projects and company IT requirements
Maintaining efficient relationships with other department heads to determine their technological needs
Responsible for all repair and installation requests
Monitoring inventory of available hardware devices or computer accessories to assess purchasing needs for the Associate Director of Information Technology
Creating long-term schedules to determine when to update company computer systems and cybersecurity measures
Researching new business technologies and IT software to strengthen the organization's computer systems
Creating surveys to gauge company employee IT needs and questions
Drafting informational documents to help company employees troubleshoot standard computer problems and navigate recent program updates
Assisting Associate Director of Information Technology with complex installations or repairs
At the direction of the Associate Director of Information Technology, implement new software programs and computer technologies that support organizational goals and objectives

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

AV Support Specialist

The AV Support Specialist is the go-to person for all things AV (audio-visual). ...

Location

United States , Dallas

Salary:

65000.00 - 75000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

In-depth knowledge of AV equipment and setup in a corporate environment
Proven expertise in Audio Video setup, troubleshooting, and maintenance
Ability to diagnose and resolve technical hardware and software issues
Familiarity with PC setup, installation, and configuration
Strong knowledge of computer systems, networks, and appropriate software applications
Excellent problem-solving skills
Exceptional communication skills, both verbal and written
Logitech Team's knowledge
Demonstrated experience in Audio Visual technology and operations
Possess a deep understanding of and proficiency in Crestron systems

Job Responsibility

Provide technical support during events, including monitoring sound levels, managing presentations, and troubleshooting technical issues
Set up and configure various AV equipment like projectors, screens, and video conferencing systems
Conduct thorough pre-event checks of all AV equipment to prevent disruptions during events
Support the end-users by providing technical assistance and training on how to effectively use the AV equipment
Diagnose and resolve technical issues with the AV equipment, often under pressure during live events
Perform routine maintenance on the AV equipment to ensure optimal performance and extend its lifespan
Install and configure new AV equipment and systems, including running cables, connecting devices, and programming control systems
Maintain appropriate stock levels of essential AV equipment and supplies
Provide remote technical support to users experiencing AV issues
Plan for upcoming events and prioritize tasks to ensure successful execution

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Enterprise Support Specialist, Spanish Speaking

As an Enterprise Specialist on the Product Support team, you’ll have the excitin...

Location

United States , San Francisco; New York

Salary:

43.80 - 63.90 USD / Hour

Figma

Expiration Date

Until further notice

Requirements

3+ years experience working in a Support environment for a technical SaaS product, ideally supporting Enterprise customers
Proficiency in spoken and written Spanish at a professional level
Experience working with system administration for large end-user communities or guiding customers through complicated implementations
Experience in evaluating business impact of technical issues to drive cross functional alignment, prioritization, and timely resolutions

Job Responsibility

Develop expertise of Figma's products and the journey of our customers, from Product Designers to Account Administrators, to accurately diagnose sophisticated inquiries
Interact with Figma customers daily via email, taking ownership over cases from start to resolution
Partner closely with Sales teams to guide large scale organizations through complex workspace configurations, acting quickly to address technical issues and ensuring successful account setup
Operate as the voice of the customer, capturing both product and process gaps in the experience and presenting data-backed cases for new feature development and process automation
Act as designated point of contact for high-risk escalations and issues, proactively engaging the appropriate partners, and owning communication through to solution
Identify trends and communicate insights to our Product and Engineering teams to advocate for bug fixes, process improvements, and feature enhancements
Engage in pilot programs and experimentation to identify efficient approaches for delivering fast and personalized interactions to meet performance expectations and customer commitments
Recommend foundational tooling and processes in partnership with our Product Support Operations teams to ensure we are set up to scale

What we offer

health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement
equity to employees
sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles

Fulltime

Medical Support Specialist

Every day, the donors you meet will motivate you. The high-quality plasma you co...

Location

United States , Springfield

Salary:

30.24 - 41.58 USD / Hour

BioLife Plasma Services

Expiration Date

Until further notice

Requirements

High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements
Currently licensed or certified in the state where responsibilities will be assigned: Registered Nurse (RN), Nurse Practitioner (NP) or Physician Assistant (PA)
Current Cardiopulmonary Resuscitation (CPR) and AED certification
Fulfill state requirements (in state of licensure) for basic IV therapy
Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist
Two years in a clinical or hospital setting

Job Responsibility

Determine donor eligibility to donate plasma
Management of donor adverse events
Review of laboratory test results
Donor notification of unsuitable test results
Determine donor eligibility
to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE)
Evaluate donor reaction(s)
Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities
Refer to the Center Physician or Medical Affairs when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues
Support the Hepatitis B and Seasonal Flu vaccination programs for employees

What we offer

Medical/dental
Paid time off
Retirement benefits
401(k) plan and company match
Short-term and long-term disability coverage
Basic life insurance
Tuition reimbursement program
Paid volunteer time off
Company holidays
Well-being benefits

Fulltime

Family Child Care Home Visiting Support Specialist

Clarendon is seeking a dependable, motivated individual with exceptional people ...

Location

United States

Salary:

Not provided

Clarendon Early Education Services, Inc.

Expiration Date

Until further notice

Requirements

Minimum of Child Development Accreditation (CDA) or MA Department of Early Education & Care teaching certification in any of the following categories: Infant/Toddler, Preschool or Director I or II
Fluent bi-lingual Spanish/English oral and written skills
Strong organizational and communication skills
Ability to work individually and as a team-player
Computer proficiency in Microsoft Office, Zoom and Teams
Must have a valid driver’s license and a reliable vehicle

Job Responsibility

Conduct monthly business, technical assistance, coaching and mentoring support visits to Family Child Care Educators
Facilitate childcare referrals, enrollment, ongoing family supports and connections to community resources
Provide technical assistance with Family Child Care policy and regulations, curriculum and children’s assessments and progress reporting
Maintain knowledge of current Family Child Care regulations through ongoing staff meetings and trainings
Assist Training Director with professional development and work directly with educators on continuous quality improvement and program planning (some nights and weekends required)
Represent the agency in community outreach activities to build connections that benefit families
All other duties as assigned

What we offer

16 paid holidays
8 sick/personal days
2 weeks of Earned time-off
Health, dental and 401K benefits

Administrative Support Specialist

Corporate Tools in Post Falls, Idaho is looking to add a new member to our Opera...

Location

United States , Post Falls

Salary:

20.00 USD / Hour

Corporate Tools

Expiration Date

Until further notice

Requirements

3+ years of administrative or project management experience supporting executive level staff
Strong organizational skills, attention to detail and ability to adapt to changing priorities based on organization needs
Advanced computer skills
Demonstrated ability to multitask and meet consistent deadlines within multiple projects
Ability to maintain confidentiality of sensitive information and a professional attitude
Ability to clearly and effectively communicate with diverse audiences in professional manner
Ability to solve problems and tailor to the adapting needs of the company

Job Responsibility

Create a positive working environment by contributing to a fully functioning office setting through organization, communication, and time management
Handle logistics of meetings and conference calls and coordinate travel when necessary
Conducts research, compiles data and prepares information for consideration and presentation by executive team in support of meetings or work projects
Acts as business partner in assisting department staff members in meeting deliverables on business matters and tracking department relevant data
Coordination of meetings and company events from gathering talking points and creating agendas to scheduling and arranging meals, meeting spaces etc
Support the Human Resources team with our “Work Wherever” program by assisting with the coordination of shipping and receiving company equipment for employees
Maintain company spreadsheets to ensure accurate and up to date reporting

What we offer

100% employer-paid medical, dental and vision for employees
Annual review with raise option
22 days Paid Time Off accrued annually, and 4 holidays
After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
Paid Parental Leave
Up to 6% company matching 401(k) with no vesting period
Quarterly allowance
Open concept office with friendly coworkers
Creative environment where you can make a difference

Fulltime

Program Support Specialist

Robert Half

Location:
United States , Baltimore

Category:
Office Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 06, 2026

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Program Support Specialist

Robert Half

Location:United States , Baltimore

Category:Office Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 06, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
United States , Baltimore

Category:
Office Administration

Contract Type:
Not provided

Job Posted:
January 06, 2026