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We are seeking an organised and detail-oriented Program Support Officer to join our Business Support team. This role plays a key part in supporting the effective delivery of our Rainbow Region Kids Outside School Hours Care (OOSH) services and Sexual Health Hub, through enrolment administration, fee processing, OWNA system management and general office support.
Job Responsibility:
Maintain accurate data entry in the OWNA childcare management system (enrolments, bookings, attendances)
Confirm weekly attendance submissions
Administer inclusion support hours through OWNA
Support fee receipting, allocation and debt collection processes
Generate reports and analytical data from OWNA
Provide administrative support to the Rainbow Region Kids team
Build positive relationships with families, schools and stakeholders
Provide backup support for monthly billings reconciliation and Medicare batch error resolution (Best Practice)
Contribute to a collaborative, multidisciplinary team environment