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Program Support Coordinator

https://www.lhh.com/ Logo

LHH

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Location:
Canada, Toronto

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As a Program Support Coordinator, you will be instrumental in facilitating seamless program launches and ensuring the accuracy of participant data. Your responsibilities will include coordinating updates and managing data integrity, working closely with our Technical Operations team to uphold our commitment to delivering exceptional coaching experiences.

Job Responsibility:

  • Serve as key resource for participant data management
  • Coordinate and manage participant activations/launches across multiple Ezra propositions
  • License management to ensure accurate revenue recognition and financial reporting
  • Coordinate and manage program extensions
  • Manage access to external partner platforms (Masterclass, Headspace)
  • Develop and uphold strong understanding of systems and products
  • Collaborate closely with Configuration Engineers and multiple teams across various platforms

Requirements:

  • At least 1 year of experience in application support, implementation, or a related role
  • Solid understanding of data management and the importance of data integrity
  • Exceptional attention to detail and commitment to delivering high-quality work
  • Strong organizational skills with ability to prioritize tasks effectively in a fast-paced environment
  • Customer-centric mindset with excellent written and verbal communication skills
  • Fluency in English
  • Familiarity with cloud-based systems is an asset
  • Passionate about continuous improvement
  • Highly organized and adept at managing multiple priorities
  • Proactive problem solver who consistently meets deadlines
  • Collaborative team player who values diverse perspectives
  • Committed to upholding data integrity

Nice to have:

  • Additional languages are a plus
  • Familiarity with cloud-based systems is an asset
What we offer:
  • Your Own World-class coach
  • Coaching for Friends and family
  • Work From Anywhere with two weeks a year to work wherever inspires you most
  • Charity Days
  • Learning Budget
  • Weekly Wellbeing Hour
  • Regional benefits
  • Dog-friendly workplace

Additional Information:

Job Posted:
September 25, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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