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Program Specialist

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Christian Career

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Location:
United States

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Category:
-

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Contract Type:
Not provided

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Salary:

40000.00 - 50000.00 USD / Year
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Job Description:

The Program Specialist serves as the operational backbone for Mission Increase’s programs, providing essential administrative support that enables our Program Managers and Directors to focus on strategic ministry impact. This role maintains the systems, data integrity, and day-to-day coordination that keep multiple programs running smoothly across our organization.

Job Responsibility:

  • Provide operational and administrative support across multiple Mission Increase programs, including Mi Core, Mi Academy, and Mi’s international program
  • Maintain accurate data entry, tracking, and reporting in program systems including LearnWorlds LMS, Mi’s CRM platforms, and project management tools
  • Support Program Managers and Directors by handling essential administrative tasks that free them for strategic work
  • Ensure consistent documentation and record-keeping across program activities
  • Respond promptly to routine inquiries from participants, learners, and stakeholders
  • Coordinate program logistics including participant communications, registration processes, and scheduling
  • Manage administrative workflows and ensure smooth program operations
  • Serve as first-point-of-contact for operational questions, routing complex issues appropriately to Program Managers
  • Maintain organized filing systems, resource libraries, and program documentation
  • Support the learner/participant experience through responsive, professional service
  • Administer technical platforms including learning management systems, databases, and collaboration tools
  • Ensure data accuracy and system integrity across program databases
  • Generate routine reports and track program metrics for Program Managers
  • Troubleshoot basic technical issues and escalate complex problems to appropriate team members
  • Maintain awareness of system updates and coordinate with technical teams as needed

Requirements:

  • 2–4 years in administrative support, program coordination, or operations roles
  • Strong organizational skills—managing multiple programs, deadlines, and priorities simultaneously
  • Exceptional attention to detail—commitment to data accuracy and quality in all documentation
  • Professional communication—clear, responsive written and verbal communication with diverse stakeholders
  • Systems proficiency—comfortable with learning management systems, CRM platforms, specialized learning apps, and AI platforms
  • Remote work capability—reliable internet, professional workspace, and self-directed work style
  • Proficiency with web-based platforms and common software tools (Microsoft Office, Google Workspace)
  • Ability to learn new software systems quickly
  • Basic troubleshooting abilities for common technical issues
  • Experience with data entry, tracking, and basic reporting
  • Comfort with digital communication and collaboration tools
  • Vibrant Christian faith—you’re actively growing in your relationship with Christ and believe in Mission Increase’s calling
  • Service-oriented mindset—you find fulfillment in supporting others’ success and take pride in excellent administrative work
  • Detail-oriented—nothing falls through the cracks on your watch
  • Proactive problem-solver—you anticipate needs and address issues before they become problems
  • Excellent communicator—clear, professional, and responsive in all interactions
  • Self-directed—you work independently with minimal supervision while knowing when to collaborate and escalate
  • Adaptable—you thrive in a growing organization where priorities shift and new initiatives emerge
  • Team player—you understand how your behind-the-scenes work enables ministry impact
  • Bachelor’s degree preferred
  • however, equivalent practical experience will be strongly considered

Nice to have:

  • Experience in nonprofit or Christian ministry contexts
  • Familiarity with online learning platforms or membership systems
  • Background supporting program management or project coordination
  • Understanding of fundraising or development operations
What we offer:
  • HSA eligible health plan or a PPO health plan
  • dental
  • vision
  • life
  • disability
  • 401K with company match after 1 year of employment
  • 2 weeks of vacation
  • 12 paid holidays
  • voluntary supplemental benefits offered through Principal

Additional Information:

Job Posted:
February 21, 2026

Expiration:
February 28, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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