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Program Specialist

United States, San Mateo · Job Posted June 03, 2026
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Job Description

A leading, mission-driven organization in San Mateo County is seeking a Program Specialist (Contract through October 2026) to support individuals and families. In this role, you’ll be on the front lines of helping people navigate crisis —while working alongside a collaborative, community-focused team. This is an opportunity to bring your experience in human services to a role where your work directly impacts your local community. Every conversation, every resource connection, and every housing solution contributes to long-term stability for someone in need. Why This Role Stands Out: Make a visible, immediate impact in your local community; Partner with a respected organization focused on dignity, respect, and outcomes; Gain hands-on experience in crisis intervention and community-based services; Build meaningful relationships with clients, community partners, and housing resources; Contract through October 2026. If you’re driven by purpose, thrive in fast-paced, people-first environments, and want your work to truly matter—this is your opportunity to step into a role where impact is measured in lives changed. Apply today to be part of something bigger.

Job Responsibility

  • Conduct intakes, screenings, and assessments to evaluate opportunities
  • Apply standardized county diversion and assessment tools to determine client needs and service alignment
  • Provide crisis intervention, problem-solving, and stabilization planning
  • Communicate assessment outcomes and recommended actions clearly and professionally
  • Prevention support through mediation, referrals, and barrier resolution
  • Advocate for clients through mediation
  • Identify additional support needs
  • Connect clients to community resources including housing, healthcare, benefits, employment, and legal services
  • Collaborate with internal teams and community partners
  • Maintain accurate, compliant, and timely client documentation (electronic and physical)
  • Perform data entry, tracking, and reporting of services and outcomes
  • Support preparation of weekly, monthly, and annual program reports
  • Ensure data quality, confidentiality, and compliance with regulatory standards

Requirements

  • Bachelor’s degree in Social/Human Services or related field preferred
  • 2+ years in advocacy or case management

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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