Program Specialist IV - Consumer Experience Job at Uber (Taipei City)

New

Account Executive

At Moss, we give finance professionals the power to automate their day-to-day an...

Location

United Kingdom , London

Salary:

Not provided

Moss

Expiration Date

Until further notice

Requirements

Proven experience as an Account Executive, preferably in the B2B Software as a Service (SaaS) or FinTech field, and ideally in a full sales-cycle and/or solution sales capacity
Fluent in English (C2)
Ownership - take full responsibility for pipeline, targets, and deals
Structured Selling - value-based selling, or own proven system
Smarts - strong commercial intelligence, technical ability, and structured thinking
Resilience - thrive in high-volume, fast-paced environments
Team Player - bring energy, support peers, and contribute to a positive, high-performance culture

Job Responsibility

Managing the full sales cycle, from finding a potential client to securing a deal
Presenting solutions to prospects via discovery and demo calls, tailoring them to their specific needs
Maintaining relationships with prospective customers and multiple stakeholders to guide them through contract negotiations and signing
Creating a great pre-onboarding experience for customers by guiding them through the sign-up process
Staying current on company developments through cross-functional relationships and keeping up to date on market trends
Accurately reporting and tracking activity in the CRM system

What we offer

Top-of-market compensation package, including equity
20 days “work from abroad”
600EUR/GBP Learning & Development Budget
Other local benefits

Fulltime

New

Enterprise Account Executive

We're looking for an Account Executive to help us win new customers. As an early...

Location

United States , Austin

Salary:

126000.00 - 252000.00 USD / Year

Assembled

Expiration Date

Until further notice

Requirements

Minimum of 5 years of closing experience selling a SaaS product
Experience in customer experience, customer support, or contact center operations is a plus
Experience closing complex deals with multiple c-suite stakeholders
High attention to detail with strong verbal and written communication skills
Desire to learn Assembled's technical product and effectively communicate the platform’s value to potential customers
Highly motivated self-starter who is eager to learn, open to feedback and excited about building a business ground up
Team player who is highly collaborative, goal-oriented, and resourceful within their sales processes
Comfortable working in a rapidly changing environment

Job Responsibility

Identify high-potential businesses and verticals and develop and execute outbound strategies to bring them to Assembled
Demonstrate an ability to multithread and access C-level executives
Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects
Run effective sales processes from start to finish — including demos, negotiation, security and procurement
Be a trusted advisor to prospective customers
Work cross-functionally with Customer Success, Marketing and Engineering to ensure customers are onboarded and set up for success
Use your learnings to build and iterate on our sales philosophy, playbook and processes

What we offer

Generous medical, dental, and vision benefits
Paid company holidays, sick time, and unlimited time off
Monthly credits to spend on each: professional development, general wellness, Assembled customers, and commuting
Paid parental leave
401(k) plan enrollment
Offers Equity
Offers Commission
Stock options are provided as part of the compensation package

Fulltime

New

Implementation Specialist

Bookkeepers today are stuck working in excel spreadsheets and homegrown project ...

Location

United States , New York

Salary:

70000.00 - 90000.00 USD / Year

Double

Expiration Date

Until further notice

Requirements

2-3 years of experience in a customer-facing role at an early-stage SaaS startup
Ability to articulate complex concepts in a simple, straightforward manner, both in written and verbal communication
Keen attention to detail, thoughtfulness, and a customer-centric mindset
Knack and passion for process improvement, documentation, and increasing operational efficiencies
Familiarity with modern SaaS technologies such as Slack, Notion, Hubspot and/or Salesforce
Accounting/finance experience is preferred
interest in learning the space is required

Job Responsibility

Conduct onboarding calls with prospective customers, train them to use the product, and help them realize value quickly
Ensure that all technical implementation and account set-up steps have been completed for each account that you onboard
Coordinate with Account Executives to identify any red flags that would hinder the prospect from subscribing to Double
Maintain a high renewal rate after initial three month implementation period (80-85%)
Proactively reach out to accounts to ensure they're continuing to reach their goals and respond to any inbound support inquiries in a timely manner
Create customer education materials: record video feature overviews, ensure product documentation is up to date, and write user guides when necessary
Document best practices and help the team iterate to find the most efficient internal processes that reduce friction and best help our customers succeed
Keep your finger on the pulse of trending feature requests and areas within the product that could be improved, then document and share customer feedback with the rest of the team to inform our product roadmap

What we offer

Competitive pay and equity
Unlimited PTO
Health, dental, and vision insurance

Fulltime

New

Director of Content Systems & Research

We’re hiring a Director of Content Systems & Research to lead one of the most st...

Location

United States , New York City; San Francisco

Salary:

Not provided

AirOps

Expiration Date

Until further notice

Requirements

5–7+ years of experience in organic search, with proven impact in B2B, SaaS or Marketplace Growth environments
Hands on experience with AI search channels and mechanics
Strong research leadership experience, with a track record of designing rigorous, credible, methodology-driven insights for technical and executive audiences
Deep curiosity about emerging AI patterns, model behavior, and the future of search with a bias for experimentation and rapid learning
Exceptional communicator who can translate complex ideas into clear, sharp narratives for both practitioners and executives and is comfortable writing social content, being on stage, online, doing podcasts, etc
Experience in curriculum, education, or content framework design, ideally building structured learning paths or training programs
Demonstrated ability to align internal teams (enablement, product, customer-facing) with external market insights and community feedback
Thrives in a fast-moving, ambiguous environment and can build programs from zero to one, then scale them with clarity and precision

Job Responsibility

Shape and scale our research engine: Produce and guide rigorous, frontier insights with our existing research team, that inform the market and become the public voice of AirOps’ research
Champion the rise of the Content Engineer: Translate research into curriculum, training tracks, and platform-specific education, that lower the barrier for beginners and raise the ceiling for advanced users
Productize our core IP: Guide the strategy and development of Power Agents, the reusable workflows that encode best practices, ensuring our research shows up as actionable out-of-the-box value
Strengthen and scale our best-in-class research motion that blends internal analysts, external research partners, and customer data
Define rigorous methodologies for causal and correlational testing across AI search, organic visibility, and content performance
Become the public evangelist for AirOps research — representing our insights across online channels, conferences, workshops, and customer programs
Translate findings directly into playbooks, platform guidance, and workflow recommendations
Build and scale tiered Content Engineering tracks with platform-specific training, curriculum, and resources
Convert research findings into curriculum, training materials, and platform-specific best practices
Grow and steward the community of Content Engineers, ensuring programs that drive activation, retention, and long-term mastery

What we offer

Equity in a fast-growing startup
Competitive benefits package tailored to your location
Flexible time off policy
Parental Leave
A fun-loving and (just a bit) nerdy team that loves to move fast

Fulltime

New

Senior AI Strategist

Profound is on a mission to help companies understand and control their AI prese...

Location

United States , New York City

Salary:

150000.00 - 200000.00 USD / Year

Profound

Expiration Date

Until further notice

Requirements

3 or more years of experience as a business operations analyst, data analyst, or technical consultant
Experience building analytics dashboards, including Retool, Tableau, Looker, or similar
Comfort working directly with raw data and writing SQL
Experience building tools or projects with AI, such as Cursor
Strong written and verbal communication skills
Comfort operating at the intersection of product, engineering, and customer success
Naturally curious, with a tendency to ask follow-up questions and explore edge cases
High ownership and proactive by default, you take analyses end-to-end and surface next steps without being asked

Job Responsibility

Partner with Fortune 500 brands as a strategic guide through the AI discovery landscape
Perform applied analysis on LLM behavior, prompt patterns, and visibility mechanics
Write SQL to extract and structure prompt-level datasets
Use LLM-based workflows to classify, cluster, and synthesize unstructured data
Produce concise analytical outputs used in senior-level discussions
Bridge technical complexity and strategic clarity in client-facing work

What we offer

Offers Equity
Full range of benefits and perks

Fulltime

New

Data Engineer

We are seeking a Data Engineer to spearhead the architecture and optimization of...

Location

Kenya , Nairobi

Salary:

Not provided

Talent Safari

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s degree in Engineering, Computer Science, Data Science, or a relevant discipline
A minimum of 3 years of professional experience in Data Engineering or a similar technical role
Expert-level command of SQL and management systems like PostgreSQL or MySQL
Hands-on proficiency with pipeline tools such as Luigi, DBT, or Apache Airflow
Practical experience with heavy-lifting technologies like Hadoop, Spark, or Kafka
Proven skills with cloud data stacks, specifically Google BigQuery, AWS Redshift, or Azure Data Factory
Strong programming logic in Java, Scala, or Python for data processing tasks
Familiarity with data integration frameworks and API utilization
Understanding of security best practices and compliance frameworks
Exceptional problem-solving capabilities with a rigorous eye for detail

Job Responsibility

Architect and sustain scalable ETL workflows, guaranteeing consistency and accuracy across diverse data origins
Refine and optimize data models and database structures specifically tailored for reporting and analytics
Enforce industry best practices regarding data warehousing and storage methodologies
Fine-tune data systems to handle the demands of both real-time streams and batch processing
Oversee and manage the cloud data environment, utilizing platforms such as AWS, Azure, or GCP
Coordinate with software engineers to embed data solutions directly into our product suite
Design robust processes for ingesting both structured and unstructured datasets
Script automated quality checks and deploy monitoring instrumentation to instantly detect data anomalies
Build APIs and services that ensure seamless data interoperability between systems
Continuously monitor pipeline health, troubleshooting bottlenecks to maintain an uninterrupted data flow

Fulltime

New

Senior Technical Support Engineer

As a Senior Technical Support Engineer (TSE) on the Customer team, you play a mi...

Location

United Kingdom , London

Salary:

Not provided

Zip

Expiration Date

Until further notice

Requirements

5–6 years in a technical, customer-facing role
at least 2 years serving as an escalation point or senior technical leader within Support
proven experience partnering directly with Engineering teams
demonstrated success supporting enterprise-scale customers across multiple industries
track record of owning complex problems end-to-end
exceptional written and verbal communication
strong prioritization, time management, and operational discipline
fast learner with the ability to quickly master complex architectures
advanced debugging skills with REST APIs, GraphQL, OAuth flows, SSO, webhooks, and integration payloads
experience with iPaaS tools, custom integration development, and working across ERP systems such as NetSuite, Oracle, or SAP

Job Responsibility

Serve as the final technical escalation point for Support
triage and validate bugs, perform deep-dive investigations, reproduce issues, and determine ownership before routing to Engineering
partner directly with Engineering to master Zip’s architecture
identify, build, and maintain scalable escalation pathways from Customer → Product → Engineering
strengthen internal triage processes by closing knowledge gaps, improving documentation, and optimizing tooling and workflows
develop clear standards for debugging, ticket handoffs, reproduction steps, and prioritization signals
collaborate with Product as the voice of the customer
work directly with customers when highly technical or urgent issues require senior-level expertise
support Sales, CSM, Onboarding, and TAM functions as a subject-matter expert
use internal tools, logs, and observability platforms to analyze customer configurations, trace failures, and understand system behavior

What we offer

Start-up equity
full health, vision & dental coverage
commuter benefit
team building events & happy hours
flexible PTO
Apple equipment plus home office budget

Fulltime

New

Mechanical Engineer

We are seeking an experienced Mechanical Engineer to join our team and help tran...

Location

United States , San Jose

Salary:

150000.00 - 275000.00 USD / Year

Etched

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Mechanical Engineering or a related field is essential
A minimum of 10 years of experience in mechanical engineering with a focus on high-power data center products
Strong expertise in mechanical design and engineering principles
Extensive experience in data center chassis design, with a deep understanding of high-power and cooling requirements
Proficiency in mechanical CAD software and tools such as SolidWorks, Creo, FX, CATIA, or similar
A deep understanding of tooling processes, including both soft and hard tooling
Familiarity with manufacturing requirements and standards, including shock and vibration testing
Excellent problem-solving skills and a keen attention to detail

Job Responsibility

Develop and refine mechanical designs for high-power data center products
Work closely with internal design teams and external partners
Lead the design of data center chassis and enclosures from concept through production
Oversee and manage the development of both soft and hard tooling to support mass production
Ensure that mechanical designs comply with manufacturing requirements
Translate industrial design concepts into manufacturable designs
Apply DFM principles to optimize designs for cost-effective manufacturing, assembly, and maintenance

What we offer

Medical, dental, and vision packages with generous premium coverage
$500 per month credit for waiving medical benefits
Housing subsidy of $2k per month for those living within walking distance of the office
Relocation support for those moving to San Jose (Santana Row)
Various wellness benefits covering fitness, mental health, and more
Daily lunch + dinner in our office

Fulltime

Program Specialist IV - Consumer Experience

Uber

Location:
Taiwan , Taipei City

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 17, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Program Specialist IV - Consumer Experience

Account Executive

Enterprise Account Executive

Implementation Specialist

Director of Content Systems & Research

Senior AI Strategist

Data Engineer

Senior Technical Support Engineer

Mechanical Engineer

Program Specialist IV - Consumer Experience

Uber

Location:Taiwan , Taipei City

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 17, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Program Specialist IV - Consumer Experience

Account Executive

Enterprise Account Executive

Implementation Specialist

Director of Content Systems & Research

Senior AI Strategist

Data Engineer

Senior Technical Support Engineer

Mechanical Engineer

Location:
Taiwan , Taipei City

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
February 17, 2026