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Program Services Capability Manager

Canada, Ottawa Employment contract · Job Posted June 15, 2026
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Job Description

The Program Services Capability Manager will lead a team of geographically diverse specialists providing program advice and support to a range of defense, government, and commercial clients. This will require a comprehensive understanding of at least one (preferably more) of the following fields: Project and Program Management, Procurement, Project Scheduling, Training Design and Development.

Job Responsibility

  • Lead the Program Services capability area
  • Undertake client work in support of program needs
  • Work as a member of the Capability Management Team supporting business objectives
  • Undertake project and program support activities in a way that contributes to best practice
  • Act as discipline lead/assurer on specified projects
  • Manage internal projects as assigned
  • Maintain your technical competency in your area(s) of specialization
  • Mentor staff and support/drive their professional development
  • Comply with relevant codes of conduct
  • Manage utilization of your team
  • Manage team capacity
  • Manage team competency
  • Support Internal Training
  • Budget management and reporting
  • Staff management (in conjunction with PS Team Leads)
  • Business Development
  • Support the Programs and Future Business teams in the identification of opportunities and the development of proposals
  • Planning and Improvement initiatives
  • Support Capability planning and improvement initiatives as required

Requirements

  • Security clearance to NATO Secret, or the ability to obtain
  • Proven professional leadership, building, leading and influencing strong multi-disciplinary teams
  • A thorough understanding of client needs in the Program Services domain
  • A university degree in a relevant discipline
  • Minimum of 10 years of relevant professional experience
  • The ability to lead one or more domains in management of complex defence products
  • The ability to define, grow, and lead Program Services Capability
  • Strong written and verbal communication skills
  • Excellent problems solving and analytical skills
  • Demonstrated ability to understand, establish and support business priorities and business strategy
  • Proven ability in people mentorship and people development

Nice to have

  • Masters degree in business/project/program management
  • PMP Certified
  • Prosci change management practitioner
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