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Program Senior Group Manager

https://www.citi.com/ Logo

Citi

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Location:
United Kingdom , London

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Category:
Consulting

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Contract Type:
Not provided

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Salary:

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Job Description:

Citi is currently seeking a Program Senior Group Manager who is passionate about driving meaningful changes and is ready to make an impact. The ideal candidate will have a background in operational excellence, change management and leading high impact bank-wide strategic projects. This selected candidate will be responsible for managing, coordinating, on-time delivering of P&TPM key transformational activities focused on de-risking P&TPM Operations.

Job Responsibility:

  • Work with P&TPM Leadership team and business partners to conceive of and implement a portfolio of projects that simplify and de-risk T&PMT bank wide
  • Leverage Change Management approaches and methods, assess organization capacity and readiness for changes
  • Use the assessment to work with P&TPM process improvement / process transformation that identified timing, key projects/initiatives, resources / teams and change management approach
  • Partner with the business to devise innovative solutions through leveraging an agile methodology to address process pain points and value opportunity
  • Plan and conduct functional and cross-function working session to develop future state processes models and address value opportunities
  • Leverage Six Sigma, Lean and other common process change methodologies
  • Help create a culture of continuous improvement with P&TPM and across our key stakeholders, reducing time to market, boost quality, raise employee morale

Requirements:

  • Strong track record of driving operational excellence, ideally within procurement and third-party management, and regulatory remediation experience
  • Extensive relevant experience leading process improvement/transformation projects end-to-end across business and countries
  • Served as the project/program lead for at least 3 major complex operating model, process reengineering or transformation projects
  • Ability to effectively drive and lead change in an organization with Citigroup’s size
  • Excellent communication and interpersonal skills, including the ability to effectively interact with and influence senior management, lines of defense partner
  • Strong planning and organizing skills with the ability to manage and prioritize responsibilities through the effective use of time management and organization
  • Ability to lead and manage cross-functional global project teams
  • Proven experience in coaching and developing direct reports and team members
  • Unquestionable integrity and objectivity, with ongoing commitment to excellence and the ability to operate in diverse environments and cultures
  • Bachelor’s/University degree or equivalent experience, potentially Masters degree and managerial experience
What we offer:
  • Generous holiday allowance starting at 27 days plus bank holidays
  • increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources

Additional Information:

Job Posted:
May 02, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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