Program Senior Group Manager, Citi

Citi

Location:
United Kingdom, London

Category:
Consulting

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Citi is currently seeking a Program Senior Group Manager who is passionate about driving meaningful changes and is ready to make an impact. The ideal candidate will have a background in operational excellence, change management and leading high impact bank-wide strategic projects. This selected candidate will be responsible for managing, coordinating, on-time delivering of P&TPM key transformational activities focused on de-risking P&TPM Operations.

Job Responsibility:

Work with P&TPM Leadership team and business partners to conceive of and implement a portfolio of projects that simplify and de-risk T&PMT bank wide
Leverage Change Management approaches and methods, assess organization capacity and readiness for changes
Use the assessment to work with P&TPM process improvement / process transformation that identified timing, key projects/initiatives, resources / teams and change management approach
Partner with the business to devise innovative solutions through leveraging an agile methodology to address process pain points and value opportunity
Plan and conduct functional and cross-function working session to develop future state processes models and address value opportunities
Leverage Six Sigma, Lean and other common process change methodologies
Help create a culture of continuous improvement with P&TPM and across our key stakeholders, reducing time to market, boost quality, raise employee morale

Requirements:

Strong track record of driving operational excellence, ideally within procurement and third-party management, and regulatory remediation experience
Extensive relevant experience leading process improvement/transformation projects end-to-end across business and countries
Served as the project/program lead for at least 3 major complex operating model, process reengineering or transformation projects
Ability to effectively drive and lead change in an organization with Citigroup’s size
Excellent communication and interpersonal skills, including the ability to effectively interact with and influence senior management, lines of defense partner
Strong planning and organizing skills with the ability to manage and prioritize responsibilities through the effective use of time management and organization
Ability to lead and manage cross-functional global project teams
Proven experience in coaching and developing direct reports and team members
Unquestionable integrity and objectivity, with ongoing commitment to excellence and the ability to operate in diverse environments and cultures
Bachelor’s/University degree or equivalent experience, potentially Masters degree and managerial experience

What we offer:

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Additional Information:

Job Posted:
May 02, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Program Senior Group Manager