Program Manager

• Own complex projects ensuring key customers successfully use ICEYE data
• Act as the central driver for customer success
• Ensure customers can effectively integrate and benefit from ICEYE data
• Own 1-3 highly complex projects
• Undertake the planning and designing of the program
• Proactively monitor its progress and resolve any issues
• Build strong relationships with a customer
• Initiate appropriate corrective action
• Manage all aspects of project delivery, including software development, hardware procurement, formal tests, shipping and logistics, customer acceptance, and training
• Collaborate with ICEYE's internal engineering, operations, legal, finance, and sales teams
• Communicate project status and issue resolutions directly with management and key customers
• Establish and manage program baselines and schedules
• Create, review, and execute program Statements of Work
• Participate in the negotiation of contracts, contract changes, specifications, operating budgets, schedule milestones, and key terms and conditions
• Interface with engineering, product, operations, and software teams to meet cost, schedule, and technical performance objectives
• Deliver presentations to customers and internal stakeholders
• Identify, delegate, track, and complete program requirements while measuring and reporting program performance
• Proactively lead risk and opportunity management practices
• Ensure compliance with all internal and customer-mandated processes, policies, and relevant industry standards
• Establish and maintain rapport with customers to identify and mature new growth opportunities

• Demonstrated a track record of the hands-on program or project management
• 5 years experience as a program manager, project manager, integrated program team lead, or similar
• Project management skills and toolsets and supporting software
• Excellent interpersonal skills with the ability to manage a project team daily and communicate effectively with both customers and company stakeholders
• The ability to initiate, develop, integrate, execute, direct, and control program plans, and cost and schedule baselines that meet both program contractual requirements and stakeholder expectations
• Bachelor’s degree in technical or business fields
• Knowledge about remote sensing, GIS, EO and/or SAR preferred

• Being familiar with new space business
• Experience working in a fast-paced startup/scaleup environment

Time for self-development, research, training, conferences, or certification schemes