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Provide timely customer service to assigned customers throughout the production process
Purchase raw materials to facilitate the production process of printed circuit board assemblies and/or box-build assemblies for assigned customers
Coordinate the production schedule to ensure the arrival of raw material for the production process to be completed by the required ship date
Proactively communicate with assigned customers regarding questions or concerns throughout the production process
Drive continuous improvement with suppliers by building and maintaining relationships, negotiating pricing and contracts, and participating in supplier audits
Identify opportunities for improvement such as reducing costs, decreasing material lead time, and reducing on-site inventory
Participate in customer visits to Incap US
Occasional travel to customer location(s) may also be required
Work directly with Materials, Shipping, Production, and Engineering to maintain smooth workflow and resolve issues
Work directly with Accounting to address and resolve invoicing and inventory concerns
Requirements:
Bachelor’s degree in Supply Chain, Business, Management, or related field
Ability to communicate effectively and professionally in verbal and written form
Excellent computer skills including typing and the use of Microsoft Outlook, Excel, and Teams
Advanced Excel skills preferred
Ability to manage multiple tasks simultaneously by effectively prioritizing, organizing, and executing tasks to meet deadlines
Strong decision-making and problem-solving skills
Ability to work independently with little supervision as well as part of a team
Must be hands-on, detail-oriented, and possess a high attention to detail
Coursework preferred in MRP systems and related processes such as kanbans, JIT, planning and scheduling, and other continuous improvement methods
Familiarity with ISO policies and procedures preferred
Nice to have:
Coursework preferred in MRP systems and related processes such as kanbans, JIT, planning and scheduling, and other continuous improvement methods
Familiarity with ISO policies and procedures preferred
What we offer:
Work in a fast-growing international company
Competitive compensation, including bonus system
Excellent benefits package, including retirement plan
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