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Responsible for all aspects of a program at the site, serving as the site liaison between the company and the customer to ensure customer needs are met. Ensures all program-related decisions are guided by the terms and conditions of the customer's contract. Understands all aspects required to launch a new program or order. Responsible for customer management and satisfaction, order management and delivery, revenue achievement, business issue resolution (A/R, E&O material issues, PPV, credit, RMA’s), and business development. Understands Sanmina offerings for vertical integration and directs customer appropriately towards additional or alternative Sanmina products or services. Ability to lead cross functional teams to meet or exceed customer and Sanmina goals.
Job Responsibility:
Responsible for all aspects of a program at the site, serving as the site liaison between the company and the customer to ensure customer needs are met
Ensures all program-related decisions are guided by the terms and conditions of the customer's contract
Understands all aspects required to launch a new program or order
Responsible for customer management and satisfaction, order management and delivery, revenue achievement, business issue resolution (A/R, E&O material issues, PPV, credit, RMA’s), and business development
Understands Sanmina offerings for vertical integration and directs customer appropriately towards additional or alternative Sanmina products or services
Ability to lead cross functional teams to meet or exceed customer and Sanmina goals
Top Level shortage reports / CTB status reporting
Capacity planning and establishing realistic commits
Managing build priorities internally & with customer
Manages process readiness
Expediting units between work cells, test stations
Must be present on the manufacturing floor to expedite builds
Resolving internal resource constraints
Providing customer real-time status updates
Escalating need for support internally and externally to resolve issues slowing down builds
Anticipates next step in manufacturing flow and prepares for the next step ahead of time
Timely and accurate daily build status reporting
Coordinates workflow between front end (SMT) and back end (MA and test)
Ensuring that performance on key business metrics achieves business objectives (revenue growth, margin performance, cost management/PPV, inventory turns, AR management, etc.)
Ensuring that performance on key customer satisfaction metrics achieves customer objectives (price performance, on-time delivery, quality, etc.)
Coordination of customer priorities with factory priorities
Proactively providing feedback on opportunities for continuous improvement, based on having a solid understanding of engineering and manufacturing processes
Interfacing with the customer at a high level and being able to successfully manage key revenue programs
Requirements:
Bachelor’s degree
preferably in an Engineering discipline
5+ years experience as a Program Manager
Must have Medical PM Experience
Knowledge of ISO13485 requirements
SMT and System level manufacturing line experience
Manufacturing engineering experience preferred
Previous experience as a production line manager or manufacturing supervisor
High level computer skills are required, including extensive experience with MS Excel and proficiency with Oracle
Strong verbal and written communication skills are required
Demonstrated leadership skills and ability to multitask and adjust priorities quickly
What we offer:
health insurance coverage
life and disability insurance
savings plan
Company paid holidays
paid time off (PTO) for vacation and/or personal business
depending on the role, may include eligibility for restricted stock unit awards and participation in a discretionary bonus program