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The Program Manager purpose is to manages one or more small programs or a segment of a large program. Handles the tactical aspects of the program(s); A/R, material issues, PPV, credit, RMAs. Has slightly more interaction internally; works to resolve issues of planning, manufacturing, and shipping of products.
Job Responsibility:
Manage the development and implementation process of the customer’s products and services involving departmental teams focused on the delivery of new or existing products
Serves as liaison between the company and the client during a project ending with the installation and acceptance of capitalized equipment, enterprise software systems, or system integration or consulting projects/engagements
Ensures customer satisfaction of information technology solutions by managing the details of overall project schedules, budgets, and deliverables
Ability to interact daily with customers and support departments while maintaining a professional productive relationship
Research accounts daily to inform customer on the status of their product
Plan and direct schedules/forecasts
Maintain accurate backlog by Customer
Perform a wide variety of tasks related to the support of customers’ requirements and solving problems while maintaining profitability and cost savings
Interface frequently with manufacturing to assist in improving processes resulting in cost savings
Monitor the project from purchase order initiation through delivery ensuring completion of the product on schedule and within budget constraints
Requirements:
Bachelor's degree in Business/ Accounting /Finance
1-2 years proven work experience
Experience in the Electronics Manufacturing of PCBs and system level assemblies a plus
Excellent communication skills
Ability to handle and solve multiple projects at once
Must be effective in planning and prioritizing activities as needed to accomplish tasks in a timely manner based on customer needs
Proven track record of negotiating contracts and prices
Strong excel skills including VLookups is required
Nice to have:
Experience in the Electronics Manufacturing of PCBs and system level assemblies a plus