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We are in search of an experienced program manager with strong analytical, problem-solving and risk management skills. Ability to work efficiently and manage effective relationships in a cross-functional organization to meet commitments for successful customer program launches. Must be self-directed and work in complex and dynamic ecosystems.
Job Responsibility
Manage and lead ODM/OEM partners program requirements and execution from concept to mass production
Manage customer programs and schedules, customer issues throughout the life of the program
Provide an effective communication interface with the customer and ensure customer message is aligned with AMD business and product strategy
Report out customer program status to executives and internal AMD stakeholders
Manage internal efforts to ensure that overall customer satisfaction is maintained and improved
Support the design team, architecture team, account team, business managers, sales and field application engineers to win new business
Lead an effective customer program team with internal groups
Work with the customer to identify and define requirements, documents, and communicate with the internal teams
Work with functional teams to clarify scope of requirements from customer CRDs and ensure customer needs are included in AMD NPI product plans
Work with AMD leadership to ensure technical resources are assigned to all technical issues
Define, track, and ensure timeliness of major program deliverables
Monitor and report progress to executive team on product development efforts from inception to production
Participate in coordination of AMD product changes with customer and internal groups
Manage customer program meetings and customer conference calls
Provide input to product management to ensure smooth implementation of product lifecycle
Drive and facilitate corrective actions and lessons learned
Partner with other AMD groups to enhance and maintain customer relationships and participate in pre-sales activities
Participate in additional program management activities such as RFI/RFQ coordination
Requirements
Advanced experience in a similar technical program management role or similar customer support role
Familiar with Enterprise Operating systems, device drivers, ROCm, firmware, and BIOS
Familiar with virtualization software (Citrix, VMWare, etc) and Compute (e.g. OpenCL)
Experience with GPUs and Server architecture with competencies on both hardware and software
Familiar with AI and Machine Learning workloads
Must possess excellent problem solving and analytical skills
Strong written, verbal communication skills, and negotiating skills
Good knowledge of program management methodologies
Ability to work well with internal and external engineering experts (and non-experts) to develop practical solutions to challenging problems
Must be very detail-oriented, organized, and capable of multi-tasking in a fast-moving environment
Motivated to provide highly responsive support as needed
Must be a self-starter who is able to work independently with little supervision
Bachelor’s degree in computer engineering, Computer Science or Electrical Engineering