Program Manager, Citi

Citi

Location:
Ireland, Dublin

Category:
Consulting

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Citi Procurement and Third-Party Management oversees policy implementation and risk assessment for third-party arrangements worldwide. Reporting to the Head of Operational Excellence, this role involves driving changes, implementing projects to de-risk procurement operations, and leveraging methodologies like Agile, Lean, and Six Sigma to foster improvement. Applicants must navigate global environments, regulatory challenges, and drive strategic transformation projects end-to-end.

Job Responsibility:

Work with P&TPM Leadership team and business partners to conceive of and implement a portfolio of projects that simplify and de-risk T&PMT bank wide
leverage Change Management approaches and methods, assess organization capacity and readiness for changes
partner with the business to devise innovative solutions through leveraging an agile methodology to address process pain points and value opportunity
plan and conduct functional and cross-function working session to develop future state processes models and address value opportunities
leverage Six Sigma, Lean and other common process change methodologies
help create a culture of continuous improvement with P&TPM and across our key stakeholders, reducing time to market, boost quality, raise employee morale

Requirements:

Strong track record of driving operational excellence, ideally within procurement and third-party management, and regulatory remediation experience
extensive relevant experience leading process improvement/transformation projects end-to-end across business and countries
served as the project/program lead for at least 3 major complex operating model, process reengineering or transformation projects
ability to effectively drive and lead change in an organization with Citigroup’s size
excellent communication and interpersonal skills, including the ability to effectively interact with and influence senior management, lines of defense partner
strong planning and organizing skills with the ability to manage and prioritize responsibilities through the effective use of time management and organization
ability to lead and manage cross-functional global project teams
proven experience in coaching and developing direct reports and team members
unquestionable integrity and objectivity, with ongoing commitment to excellence and the ability to operate in diverse environments and cultures
Bachelor’s/University degree or equivalent experience, potentially Masters degree and managerial experience

What we offer:

Competitive base salary (which is annually reviewed)
hybrid working model (up to 2 days working at home per week)
additional benefits that support you and your family to be well, live well and save well

Additional Information:

Job Posted:
April 29, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Program Manager