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Program Manager

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Allen & Gerritsen

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Location:
United States , Boston

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Category:
-

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Contract Type:
Not provided

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Salary:

60000.00 - 75000.00 USD / Year
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Job Description:

In this role, you will be the day-to-day operational leader for integrated programs, responsible for driving seamless cross-functional execution and achieving client objectives. You will directly embody our core competencies by designing and maintaining operational clarity, proactively mitigating risks, and fostering a successful working dynamic for both the agency team and the client.

Job Responsibility:

  • Own the creation and management of integrated program plans that drive seamless cross-functional execution and achieve client objectives
  • Establish and maintain a clear structure of roles, responsibilities, and cross-functional collaboration to foster clarity and operational efficiency
  • Proactively and consistently evaluate program plans and scope against client objectives and agency goals, leading optimization as priorities evolve
  • Identify risks that could affect delivery with excellence and implement mitigation plans to keep the team on track
  • Maintain laser focus on client experience. Ensure we are adding value, being proactive, listening well, and remaining responsive to their needs and the market
  • Set clear agendas for client meetings, ensure the team is prepared with necessary context, and drive to actionable next steps
  • Demonstrate financial acumen by understanding project costs, pressure-testing value, and working with finance to ensure programs operate profitably
  • Deeply understand your primary audiences – your clients and your agency teams. Strive to know the client's dynamics and adapt your plan around them
  • Quickly learn the client's business and never stop being curious about it. Understand their business, personal, and team's success metrics, the larger business category, and competitive landscape
  • Know clients as people. Understand what motivates them, what they care about, and what worries them
  • Roll up your sleeves with strategy partners to contribute to briefs and insights that reflect the business and specific client knowledge you have
  • Identify opportunities to warm the door with clients for big ideas and recognize potential for account growth, cross-sell, and upsell
  • Invest in understanding your agency team's drivers and adapt your management approach to empower their success
  • Cultivate a continuous improvement mindset by accounting for regular team reflection throughout your programs to drive future growth
  • Play a crucial role in championing great ideas and developing actionable strategies to bring them to life, balancing risk with potential benefits
  • Identify challenges, formulate, and implement solutions drawing on the expertise and input of cross-functional partners
  • Relentlessly remove roadblocks that prevent the team from doing their best work
  • Identify areas where innovation is needed and embrace change by integrating/experimenting with new approaches that set A&G apart
  • Work effectively across disciplines leveraging open communication and mutual respect to do great work
  • Proactively seek ways to contribute to the success of your team and the agency beyond assigned tasks
  • Actively promote, support, and exemplify the agency's vision, values, and goals
  • Demonstrate exceptionally high emotional intelligence and lead with kindness

Requirements:

  • 3+ years of progressive experience in Program Management, Project Management, or a similar operational role within an integrated agency environment
  • Proven track record of managing cross-functional programs from initiation through delivery
  • Demonstrated maturity, composure, and emotional resilience when navigating high-pressure situations, conflict, or scope challenges, consistently modeling a proactive, solution-oriented mindset for the team
  • Exceptional interpersonal skills and conflict resolution abilities, with a proven aptitude for reading team dynamics, building trust, and adapting communication style to foster a healthy, inclusive, and productive cross-functional environment
  • Expertise in establishing operational structures, resource management, and risk mitigation planning
  • Excellent communication, leadership, and conflict resolution skills
  • Proficiency in project management tools (e.g., Asana) and Google Workspace (Docs, Sheets, Slides)
What we offer:
  • Join a vibrant team that values creativity, innovation, and making a positive impact
  • Work with a diverse range of clients across industries such as Travel, Tourism, Healthcare, Financial Services, Restaurants, Retail, Food & Beverage, Higher Education, Economic Development and Clean Energy/Sustainability
  • Be part of a culture that encourages continuous learning, professional growth, and having fun while doing great work
  • Collaborate with a team driven by insights, imagination, and tireless collaboration to create inventive brand experiences that evoke emotion, spur action, and create impact
  • Help brands and people transform into the best version of themselves so they can live their purpose each day and have a positive impact on the world

Additional Information:

Job Posted:
February 19, 2026

Employment Type:
Fulltime
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