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Cella by Randstad Digital is currently recruiting for a dynamic Program / Account Manager to join the creative team of one of our premier clients in the retail and brand space. This is a high-impact, 6-month contract role (with the potential to extend through the end of the year) based in Toronto, operating on a hybrid schedule (3-4 days in-office and on-set as required). This is a time-sensitive opportunity starting in mid-to-late March. The Program Manager is the strategic bridge between marketing objectives and creative execution. You will be responsible for establishing and executing omni-channel content programs that create a seamless, optimized journey for the customer. Following a "create once, publish everywhere" philosophy, you will work across eCommerce, digital, print, and in-store channels to ensure brand consistency and high-performing creative output.
Job Responsibility:
Translate high-level marketing objectives into results-driven, creative content that focuses on customer storytelling
Lead the end-to-end execution of strategies from conception to market, leveraging internal creative and production teams for both paid and organic channels
Act as the primary point of contact for internal stakeholders, evaluating requirements, developing omni-channel briefs, and identifying resource needs
Establish and manage comprehensive project timelines, budgets, and deliverables
Chair and lead creative presentation meetings, advocating for creative work, building consensus, and communicating feedback to the project team (Designers, Writers, and Producers)
Partner closely with Content Producers to find innovative solutions for original photography and video requirements
Requirements:
University degree in Business, Commerce, Marketing, or a related field
5+ years of experience in account management or creative project management within an agency or internal creative department
Proven success leading multi-channel creative programs (digital and traditional) with a strong understanding of paid media and creative best practices
Expert-level skills in Microsoft Office, Project Management tools, and creative workflow systems
Nice to have:
Previous experience managing in-house shoots, production logistics, and SKU management
What we offer:
High-Profile Collaboration: Work with diverse cross-functional groups in eCommerce, strategic marketing, and production
Creative Influence: Lead the charge in translating complex marketing goals into inspiring, story-driven content
Dynamic Work Environment: A hybrid model that combines the flexibility of remote work with the energy of in-person collaboration and live production sets