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The Program Manager role at NTT DATA involves leading a complex enterprise IT engineering and operations support program within a secure federal environment. Candidates should have at least 10 years of IT program management experience, including 5 years in federal environments, and hold a PMP and ITIL v4 certification. A bachelor's degree in management, computer science, or information systems is required, or 10 additional years of network engineering experience in lieu of a degree. The position demands strong project management skills, risk management, and the ability to foster collaboration across technical teams. The role offers an opportunity to drive continuous improvement and ensure high-quality performance across multiple technical areas.
Job Responsibility:
Serve as the primary point of contact for the Contracting Officer’s Representative (COR) and senior government stakeholders
Provide overall leadership and management across all contract task areas
Lead weekly and monthly reporting, including preparation and delivery of Weekly Status Reports (WSRs) and Program Management Reviews (PMRs)
Ensure compliance with contractual requirements, security policies, and enterprise governance standards
Develop and maintain program-level documentation including project plans, staffing plans, and quality control plans
Coordinate project schedules, track milestones, and manage interdependencies across technical teams
Identify program risks and develop mitigation strategies to ensure successful execution
Ensure effective transition of engineered capabilities into operations and sustainment environments
Foster collaboration between engineering and operations teams to drive continuous improvement
Maintain availability during standard business hours (0800–1600 ET, Monday–Friday) and respond to urgent issues within required timeframes
Requirements:
Project Management Professional (PMP) certification
ITIL v4 Foundation certification (or higher)
10 years of experience in IT program management
5 years of experience supporting federal environments
Bachelor's degree in management, computer science, information systems, or a related field, or 10 additional years of network engineering and design experience in lieu of a degree
Active Secret clearance
Nice to have:
Demonstrated experience managing enterprise IT programs involving network, cloud, infrastructure, or systems engineering
Experience applying Agile and Scrum methodologies in a federal or enterprise IT environment
Proven ability to manage cross-functional technical teams and multiple concurrent workstreams
Experience leading programs with structured reporting, risk management, and quality assurance processes
Experience managing large, multi-year federal IT contracts
Experience within highly regulated or classified environments
Familiarity with enterprise architecture frameworks and IT modernization initiatives
Experience supporting cloud migration and hybrid infrastructure environments
Strong executive-level briefing and communication skills
Demonstrated success driving process improvement and operational efficiencies