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Program Manager

Karat

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Location:
United States

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

69713.35 - 103161.15 USD / Year

Job Description:

As a Program Manager for Brilliant Black Minds at Karat, you will run the daily operations of our flagship purpose program, leading engagement across our growing network of 10,600+ diverse software engineers. You'll manage logistics, communications, events, community insights, and our ambassador program. From coordinating practice interviews to fostering belonging, you'll ensure every candidate has a supportive, high-quality experience that builds trust with both community members and client partners.

Job Responsibility:

  • Manage day-to-day engagement across Discord and social channels, lead ambassador programming, enroll candidates in interview prep courses, and coordinate peer-led study sessions
  • Own the candidate newsletter and content calendar
  • support ongoing engagement campaigns and manage job opportunities posted to the community
  • Plan and execute virtual and in-person events, including community workshops and partner-sponsored activations
  • handle logistics, promotion, facilitation, and follow-up
  • Create and analyze community surveys, track sentiment and engagement, and share actionable feedback with internal teams
  • Support interview logistics and manage program documentation
  • assist with interview costs and monthly operations reviews (MOR), update community-facing content, flag UX issues, and collaborate across teams on special projects and contractor coordination

Requirements:

  • 3+ years of professional experience managing candidate-facing programs, mentorship initiatives, or online communities at scale, ideally in tech, education, or workforce development
  • Proven ability to work independently while keeping stakeholders informed (ideally in a fully remote environment)
  • comfortable making decisions, managing up, and proactively sharing progress, risks, and insights with leadership
  • Strong understanding of the challenges engineers face at all career stages, from college students to senior professionals
  • Hands-on experience with community and productivity tools (Slack, Discord, Zoom, Asana, Calendly, Google Workspace, etc.)
  • Deep cultural competence and a commitment to inclusion and representation
  • Familiarity with survey tools, feedback analysis, and reporting tools like Metabase or basic SQL
  • able to surface insights and track program impact
What we offer:
  • Employer-sponsored healthcare (100% premium coverage for employees and 75% premium coverage for eligible dependents)
  • Medical (Regence PPO and HDHP available)
  • HSA employer contribution for those enrolled in the HDHP medical plan
  • Dental and Vision (Guardian)
  • 100% employer-paid Short-Term Disability, Long-Term Disability, and Standard Life Insurance
  • Optional Life Insurance available
  • Flexible Savings Account (Healthcare)
  • 401(k) match of 4%
  • 100% employer-paid mental wellness support via Spring Health for employees and eligible dependents
  • 10 therapy sessions per year at no cost to employee
  • 10 coaching sessions per year at no cost to employee
  • Vacation: flexible policy for salaried employees and three (3) work weeks available for hourly employees per year
  • Wellness (Sick & Mental Health): three (3) work weeks available per year
  • Karat ‘No Questions Asked’ Leave: one (1) work week per calendar year
  • Other: Bereavement, Jury Duty, LOA, etc. available as-needed
  • U.S. Parental Leave: 24 weeks
  • 16 weeks: full-out, full pay
  • 8 weeks: “Karat Phase-Back” 20 hours per week, full pay
  • U.S. Holiday Schedule available here: 10 days
  • Karat Summer Break: 5 days - July
  • Karat Winter Break: 5 days - December

Additional Information:

Job Posted:
December 09, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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