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As a Program Manager for Brilliant Black Minds at Karat, you will run the daily operations of our flagship purpose program, leading engagement across our growing network of 10,600+ diverse software engineers. You'll manage logistics, communications, events, community insights, and our ambassador program. From coordinating practice interviews to fostering belonging, you'll ensure every candidate has a supportive, high-quality experience that builds trust with both community members and client partners.
Job Responsibility:
Manage day-to-day engagement across Discord and social channels, lead ambassador programming, enroll candidates in interview prep courses, and coordinate peer-led study sessions
Own the candidate newsletter and content calendar
support ongoing engagement campaigns and manage job opportunities posted to the community
Plan and execute virtual and in-person events, including community workshops and partner-sponsored activations
handle logistics, promotion, facilitation, and follow-up
Create and analyze community surveys, track sentiment and engagement, and share actionable feedback with internal teams
Support interview logistics and manage program documentation
assist with interview costs and monthly operations reviews (MOR), update community-facing content, flag UX issues, and collaborate across teams on special projects and contractor coordination
Requirements:
3+ years of professional experience managing candidate-facing programs, mentorship initiatives, or online communities at scale, ideally in tech, education, or workforce development
Proven ability to work independently while keeping stakeholders informed (ideally in a fully remote environment)
comfortable making decisions, managing up, and proactively sharing progress, risks, and insights with leadership
Strong understanding of the challenges engineers face at all career stages, from college students to senior professionals
Hands-on experience with community and productivity tools (Slack, Discord, Zoom, Asana, Calendly, Google Workspace, etc.)
Deep cultural competence and a commitment to inclusion and representation
Familiarity with survey tools, feedback analysis, and reporting tools like Metabase or basic SQL
able to surface insights and track program impact
What we offer:
Employer-sponsored healthcare (100% premium coverage for employees and 75% premium coverage for eligible dependents)
Medical (Regence PPO and HDHP available)
HSA employer contribution for those enrolled in the HDHP medical plan
Dental and Vision (Guardian)
100% employer-paid Short-Term Disability, Long-Term Disability, and Standard Life Insurance
Optional Life Insurance available
Flexible Savings Account (Healthcare)
401(k) match of 4%
100% employer-paid mental wellness support via Spring Health for employees and eligible dependents
10 therapy sessions per year at no cost to employee
10 coaching sessions per year at no cost to employee
Vacation: flexible policy for salaried employees and three (3) work weeks available for hourly employees per year
Wellness (Sick & Mental Health): three (3) work weeks available per year
Karat ‘No Questions Asked’ Leave: one (1) work week per calendar year
Other: Bereavement, Jury Duty, LOA, etc. available as-needed
U.S. Parental Leave: 24 weeks
16 weeks: full-out, full pay
8 weeks: “Karat Phase-Back” 20 hours per week, full pay
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