This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
WHAT YOU DO AT AMD CHANGES EVERYTHING At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career. THE ROLE: AMD’s Embedded Business unit is looking for a Senior Customer Program Manager for the exciting role of owningand driving the execution of business-critical customer programs and managing strategic/TIER-1 customers. THE PERSON: You will be responsible for enabling customer product launches using AMD products (SoCs, SW) for keycustomers in the physical AI and networking business segment. You will drive the execution of customer product launches byworking with several internal teams such as silicon design, platform product management, software development,performance benchmarking, and applications engineering. You will build a solid understanding of how differentsub-segment customers do their product development and use that knowledge in helping shape the rightstrategies and good decisions. You will get along with key engineering and management stakeholders of thestrategic customers as well as AMD’s field and sales team to report progress, align on critical topics, and driveaction items to closure.
Job Responsibility:
Own and drive enablement execution of strategic networking customer programs
Manage the strategic customers post-design-win through their product launch
Report overall execution status internally as well as externally
Craft and deploy standardized lightweight processes to bring execution focus and efficiency
Manage and handle escalations with a sense of urgency and proactive problem solving
Make sure customer issues are assigned, prioritized and response/resolution metrics are met
Connect and coordinate internally with key stakeholders in cross-functional teams
Connect with customers, as well as AMD executives, to get sponsorship for critical needs
Facilitate closure of complex issues and action items requiring multi-party alignment
Drive alignment of customer product roadmaps with AMD technology roadmaps
Engage directly in hands-on efforts for critical customer issues triage, analysis and resolution
Build strong engineering relationships with the program management and engineering counterparts on the customer side
Help business teams on pre-design-win activities for strategic accounts
Requirements:
Engineering degree in EE or CS with minimu 15+ years of proven experience
Strong execution skills, excellent customer management and well-versed with different project management tools
Good breadth of technical knowledge (x86, SoC, SW, Tools) and experience in multi-disciplinary areas
Extensive customer program management experience enabling several customers into production (esp. high-volume top-tier customers) while multi-tasking and handling pressure well
Proven track record of enabling several customer product launches especially in the embedded market segments of networking or related
Experience working in a multi-site and multi-cultural environment and ability to travel as needed
Team player with passion and hunger to do whatever it takes for business success
Excellent communication skills
Ability to align and build consensus among parties working towards the final goal
Keen sense of urgency and drive for results
Nice to have:
Good knowledge of networking market segment and enabling networking customers and their products
Experience in leading a team of customer program managers and creating/deploying processes for efficiency and scale
Proficiency in European or Asian languages
What we offer:
Benefits offered are described: AMD benefits at a glance