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As Program Manager, uBecome Intern Experience & Community, you will own and evolve Uber’s intern experience strategy across the full internship lifecycle, from onboarding and engagement through conversion and long-term community connection. This role is responsible for designing and delivering a high-impact, inclusive, and scalable intern experience that strengthens Uber’s early talent brand and creates meaningful connection to the company well beyond the internship. You will partner closely with University Recruiting, business leaders, intern managers, mentors, People Operations, onboarding teams, Brand, and Communications to deliver exceptional programming, operational excellence, and measurable outcomes. You will also help shape how interns experience Uber, how they represent the brand externally, and how alumni remain engaged as future hires, advocates, and ambassadors.
Job Responsibility:
Own the strategy and planning of the uBecome intern experience in the Americas (NAMER & LATAM) across the full lifecycle, including onboarding, programming, engagement, and conversion
Design and deliver scalable, high-quality programming that creates a meaningful, inclusive, and memorable intern experience aligned to business priorities and regional needs
Partner with uBecome Recruiting and cross-functional stakeholders to ensure consistency and strategic alignment across intern programming, communications, and experience design
Develop and lead onboarding, trainings, and enablement resources for interns, managers, and mentors to strengthen readiness and program success
Build and manage key communications for interns, managers, and mentors, including onboarding guidance, key dates, learning content, events, and program updates
Partner with business leaders across functions to create immersive, hands-on learning experiences that help interns understand Uber’s work, culture, and impact
Introduce and scale innovative program elements such as peer learning pods, manager toolkits, impact projects, mentorship circles, and cross-regional showcases
Lead intern engagement strategies that foster belonging, connection, and community throughout the program
Use survey feedback, program data, and stakeholder insights to continuously improve intern satisfaction, learning outcomes, and conversion results
Oversee key operational components of the intern experience, including coordination with onboarding and People Operations partners to ensure a seamless experience from pre-boarding through offboarding
Partner with Brand and Communications teams to strengthen storytelling around the intern experience and elevate Uber’s employer brand through authentic, intern-led content
Launch and manage programs that enable interns to serve as brand ambassadors across social platforms and university communities
Build and grow the uBecome alumni community by creating meaningful touchpoints for former interns and early career talent
Partner with regional and campus recruiting teams to activate alumni as mentors, advocates, and potential future hires
Stay informed on market trends, competitor practices, and emerging ideas in early talent programming, intern engagement, and community building to help Uber stay ahead
Requirements:
Bachelor’s degree or equivalent experience
4+ years of experience in program management, recruiting operations, university recruiting, early talent, people programs, or a related field
Experience owning and delivering complex programs with multiple stakeholders and moving parts
Strong project and program management skills, including planning, execution, prioritization, and risk management
Strong written and verbal communication skills
Experience using data, feedback, and reporting to identify insights and drive program improvements
Ability to build trusted cross-functional partnerships and influence stakeholders at multiple levels
Demonstrated ability to operate independently, solve problems, and adapt in a fast-paced environment
Nice to have:
Experience in university recruiting, internship programming, early career development, or talent brand initiatives
Experience designing inclusive engagement programs, learning experiences, or community-building initiatives
Strong stakeholder management skills with the ability to influence decisions through insight, credibility, and collaboration
Experience partnering with Brand, Communications, People Operations, or business leaders on cross-functional initiatives
Strong attention to detail with a high bar for candidate and employee experience
Creative and innovative mindset with a passion for building programs that are both operationally sound and engaging
Experience managing regional or global programs with an eye toward consistency and local relevance
Passion for early talent, community building, and creating experiences that drive long-term connection to Uber
What we offer:
Eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
All full-time employees are eligible to participate in a 401(k) plan