CrawlJobs Logo

Program Manager, Technical Services

paloaltonetworks.it Logo

Palo Alto Networks Italia

Location Icon

Location:
United Kingdom , London

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Professional Services Program Manager will lead services programs and projects as part of the delivery cycle, including handling all deployment resources and ensuring that all deliverables are met and delivered on-time and under budget. The Program Manager will drive customer deployment programs and projects including program, process initiatives, as well as partner with IT on systems and infrastructure processes.

Job Responsibility:

  • Determine project partners and team structure/organization partners will include technical and business resources
  • In conjunction with project partners, help ensure the definition of project scope, requirements, and deliverables
  • Develop project timeline and landmarks using appropriate tools and techniques
  • Build and execute project work plans and revise as appropriate to meet changing needs and requirements
  • Identify resources needed and assign individual responsibilities and tasks
  • Run day-to-day operational aspects of a project and scope
  • Work on services operational projects that target new services IP delivery, partner communications, scheduling, etc.
  • Review deliverables prepared by team before passing to client
  • Effectively apply Palo Alto Networks Project Management methodology and implement project standards
  • Minimize our exposure and risk on all projects
  • Ensure project documents are complete, current, and stored appropriately
  • Track and report team hours and expenses on a weekly basis
  • Provide Executive Dashboards on overall project/program status
  • Mentor project managers and project coordinators

Requirements:

  • BS in Computer Science, MIS, Business, or equivalent education/training/experience or equivalent military experience required
  • 8+ years of related work experience or leading complex projects desired
  • Analyze project profitability, revenue, margins, bill rates, and utilization
  • Strong proficiency with project management software, such as Microsoft Project and SmartSheets
  • Good presentation skills including written, oral, presentation
  • Good organizational skills including tool utilization (spreadsheets, project management tools, mind maps), information collection, attention to detail, and prioritization
  • Strong interpersonal skills including appreciation and the ability to elicit collaboration from a wide variety of sources, including upper management, clients, and other departments
  • Flexible to shifting priorities, demands, and timelines
  • able to promptly and expertly react to project adjustments and alterations
  • Experience managing large scale (Global) deployments with multiple projects, teams and resources

Nice to have:

  • Project Management Institute PMP(r) certification or equivalent a plus
  • Experience with Google’s G Suite (Drive, Docs, Sheets, and Slides) is a plus

Additional Information:

Job Posted:
March 04, 2026

Work Type:
Remote work
Icon
Palo Alto Networks Italia - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Program Manager, Technical Services

Senior Principal Technical Program Manager

Atlassians can choose where they work – whether in an office, from home, or a co...
Location
Location
United States , Mountain View
Salary
Salary:
191600.00 - 307800.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience on software teams as Development Manager or TPM
  • Strategic thinking and ability to understand business objectives to translate them into technical problems and programs
  • Technical understanding of systems involved
  • Willingness to develop domain expertise in the area they operate - storage, networking, authentication, capacity management, service deployments, etc.
  • TPMs are not expected to write or read code, but are expected to understand system flows, block architectures, APIs and such
  • Experience defining and running end-to-end complex technical programs
  • Strong leadership, organizational, and communication skills
Job Responsibility
Job Responsibility
  • Analyze business objectives, customer needs, product adoption inhibitors and opportunities, industry trends, and based on these, in close collaboration with your stakeholders, define a long-term strategy and roadmap for your platform and product components
  • Understand business objectives and translate them into technical systems problems that need to be prioritized solved in the current business environment
  • Define specific systems programs and create a plan of action for realizing those programs
  • Use your technical understanding of Atlassian and related systems to partner with and influence engineers and architects in making progress on these problems
  • Responsible for taking a systematic approach to engineering problems
  • Be accountable for the success of these technical programs by managing the entire lifecycle from initiation to forecasting, budgeting, scheduling, etc.
  • Manage complex dependencies and projects with a broad scope across the company
What we offer
What we offer
  • health coverage
  • paid volunteer days
  • wellness resources
  • Fulltime
Read More
Arrow Right

Senior Principal Technical Program Manager - Data Platform

You will shape a modern technical program management organization. The goal is t...
Location
Location
United States , San Francisco
Salary
Salary:
191600.00 - 307800.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years experience working with software teams
  • 4+ years recent experience leading platform and software teams in a similar Technical Program Management or Technical Product Management role
  • Experience building commercial Cloud Services / Platforms
  • Experience in designing and building back end software systems, including tradeoffs, launching and scaling
  • Experience leading strategy and execution on complex, cross divisional, technical programs, including analysing business priorities, customer needs, industry trends and articulating a long-term roadmap
  • Experience driving projects spanning multiple teams, including reaching agreements with your engineering partners and stakeholders, shepherding the projects while identifying and mitigating risks, making trade-off decisions optimising the outcome
  • Able to translate customer and/or product requirements into technical requirements
Job Responsibility
Job Responsibility
  • Shape a modern technical program management organization
  • Steer through growth and remove barriers in the journey towards long-term goals
  • Find agreement by creating guardrails and removing barriers to help teams accelerate
  • Build resilience into systems to ensure service and data availability for customers in the event of failures in system components
  • Define specific systems programs and create a plan of action for realizing those programs
  • Partner with and influence engineers and architects in making progress on problems
  • Take a systematic approach to engineering problems
  • Be accountable for the success of technical programs by managing the entire lifecycle from initiation to forecasting, budgeting, scheduling, etc.
  • Manage complex dependencies and projects with a broad scope across the company
  • Collaborate with functions across the company to create reliable and cost-effective disaster recovery solutions for all of Atlassian’s services
What we offer
What we offer
  • Health coverage
  • Paid volunteer days
  • Wellness resources
  • Fulltime
Read More
Arrow Right

Head of Technical Program Management, Identity

The Identity team is building and delivering a platform and solutions enabling A...
Location
Location
United States , Seattle
Salary
Salary:
191600.00 - 307800.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years of experience in program leadership on software teams as TPM, Engineer Manager or PM
  • 5+ years of people management experience
  • Analyzing business priorities, customer needs, industry trends and articulating a long-term roadmap for your area of responsibilities
  • Translating customer and/or product requirements into technical requirements
  • Influencing architecture or technical design, by leveraging subject matter expertise and technical depth that you build in your previous roles
  • Driving projects spanning multiple teams, including negotiating and reaching agreement with your partners and stakeholders, shepherding the project while identifying and mitigating risks, making trade-off decisions optimizing the outcome
  • Experience building a commercial Cloud Services
  • Experience with Identity technology
Job Responsibility
Job Responsibility
  • Analyze the state of Identity, business objectives, customer needs, product adoption inhibitors, industry trends, and based on these, in close collaboration with your stakeholders, define a long-term strategy and roadmap for Identity
  • Ensure translation of the strategy and platform/product requirements into technical requirements and solutions in collaboration with your partner teams and engineering counterparts
  • Streamline the execution of the articulated roadmap. This will require scoping and execution of numerous programs, and assign the appropriate leaders for each of them
  • Drive adoption/usage of your platform across Atlassian products and external partners and customers
  • Hire and enable professional and career growth of your team members
  • As a senior member of the Identity community, you may be driving some of the most complex, cross-divisional projects/initiatives. This could include managing complex dependencies and projects with a broad scope across the company
What we offer
What we offer
  • health coverage
  • paid volunteer days
  • wellness resources
  • Fulltime
Read More
Arrow Right

Principal Technical Program Manager

As a Principal Technical Program Manager within the SPEAR team at Atlassian, you...
Location
Location
United States
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience on software teams as Development Manager or TPM
  • Strategic thinking and ability to understand business objectives to translate them into technical problems and programs
  • Technical understanding of systems involved
  • Willingness to develop domain expertise in the area they operate - storage, networking, authentication, capacity management, service deployments, etc.
  • TPMs are not expected to write or read code, but are expected to understand system flows, block architectures, APIs and such
  • Experience defining and running end-to-end complex technical programs
  • Strong leadership, organizational, and communication skills
Job Responsibility
Job Responsibility
  • Strategic Planning: Collaborate with stakeholders to develop long-term strategies and roadmaps for platform improvements
  • Program Management: Define and execute technical programs focused on capacity planning, performance optimization, and reliability enhancements
  • Technical Collaboration: Partner with engineers and architects to address technical challenges and drive solutions
  • Project Oversight: Manage the full lifecycle of technical programs, including forecasting, budgeting, and scheduling
  • Risk and Communication: Identify risks, develop mitigation strategies, and communicate project status to stakeholders
What we offer
What we offer
  • Health coverage
  • Paid volunteer days
  • Wellness resources
  • Bonuses
  • Commissions
  • Equity
  • Fulltime
Read More
Arrow Right

Engineering Technical Program Manager

HPE Operations is our innovative IT services organization. It provides the exper...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in working on Active Directory
  • 6+ years of experience in Windows Administration
  • MS cluster Administration
  • Networking
  • Performance Tuning
  • Patch Management
  • Windows Upgrades into production environment
  • Bachelor's or Master's degree in Business Management, Engineering, Computer Sciences, or equivalent
  • PMP/PMI certification preferred
  • Typically 4-6 years experience
Job Responsibility
Job Responsibility
  • Manages and leads a program involving one or more functions and project teams to drive the engineering development and implementation process for a subsystem or component of a product or service offering
  • Develops schedules, critical deliverables, budget, resource allocation plan, and other support requirements for assigned program
  • Manages activities of supporting engineering teams and internal and external development partners
  • Communicates program progress, escalations, and issue analysis to product stakeholders
  • Drives innovation and integration of new technologies and quality initiatives into projects and activities in the engineering organization
  • Evaluates program plans and guidelines for compliance with program management guidelines and standards
  • Leads and provides guidance and mentoring to less-experienced staff members
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Fulltime
Read More
Arrow Right

Technical Project Managed Services Intern

As a Technical Project Managed Services Intern you will be a part of the Custome...
Location
Location
United States , Alpharetta
Salary
Salary:
35.00 - 40.25 USD / Hour
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Pursuing 3rd Year of Bachelors Degree - typically a technical degree specialization (Computer science, project management or related field)
  • Articulate in excellent written and verbal communication skills
  • Experience in customer facing role either remote or face to face
  • Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming)
  • Demonstrated problem solving skills
  • Accuracy in data entry
  • Excellent fluency in language to be supported
  • Experience in a phone based remote role, e-support, e-chat, or similar
  • Familiarity with computer technology
Job Responsibility
Job Responsibility
  • Working from a standard protocol and utilizing documented processes to respond to customer issues
  • Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems
  • Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options
  • Begin to proactively assist customers to avoid or reduce problem occurrence
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
  • Fulltime
Read More
Arrow Right

Technical Project Managed Services Intern

As a Technical Project Managed Services Intern you will be a part of the Custome...
Location
Location
United States , Alpharetta
Salary
Salary:
35.00 - 40.25 USD / Hour
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Degree
  • 3rd Year of University completed--typically a technical degree specialization (Computer science, project management or related field)
  • Articulate in excellent written and verbal communication skills
  • Experience in customer facing role either remote or face to face
  • Computer proficiency with applicable software applications (for example Microsoft Office, CAD, Adobe Suite, programming, experience with AI)
  • Demonstrated problem solving skills
  • Accuracy in data entry
  • Excellent fluency in language to be supported
  • Experience in a phone based remote role, e-support, e-chat, or similar
  • Familiarity with computer technology
Job Responsibility
Job Responsibility
  • Working from a standard protocol and utilizing documented processes to respond to customer issues
  • Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems
  • Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options
  • Begin to proactively assist customers to avoid or reduce problem occurrence
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive suite of benefits that supports physical, financial and emotional wellbeing
  • Fulltime
Read More
Arrow Right

Managed Services Manager

The Managed Services Manager (MSM) serves as a trusted advisor and integral exte...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Certification - PMP/Prince2/ITIL Preferred
  • Prior experience in managed Services with enterprise clients a plus
  • Knowledge of technology fundamentals and trends is essential
  • Excellent ability to influence across and up – achieving/beating expected business outcomes
  • Demonstrates strong business, program and analytical skills - breaks down business challenges into solutions with a clear path forward
  • Account management skills are preferred
  • Degree in a related technical field
  • Demonstrated Program Management skills and high organizational skills required, ITIL & PMP certification desired
  • 5+ years of experience managing, complex and transformative IT programs and projects such as software development, datacenter migrations or cloud computing strategies
  • Demonstrated English verbal, written, and typing skills
Job Responsibility
Job Responsibility
  • Partners with the Customer to utilize industry best practices (ITIL/ITSM) to ensure team collaboration with Customer's IT service management team
  • Responsible for customer relationship management and for the overall delivery of the Service solution
  • Acts as Customer's single IT management focal for all service-related issues, escalations, and integration actions
  • Provides direction and leadership to the GMS support teams
  • Strives to make continuous improvements to key processes
  • Holds people accountable to meet organization goals and performance initiatives
  • Demonstrates skills in management, planning, problem solving, innovation, analysis, communication and negotiation
  • Serves as GMS customer’s single point of contact for escalation and management issues
  • Seamless onboarding of accounts into GMS operations
  • Act as customer’s advisor for digital transformation and strategic initiatives
What we offer
What we offer
  • Comprehensive suite of health, financial and emotional wellbeing benefits
  • Career programs catered to helping team members reach career goals
  • Unconditional inclusion in the workplace
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy