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In a High Reliability Organization, the Stroke Program Manager, reporting to the senior most Quality Management leader of the Ministry, is responsible for support of the Stroke Program of the hospitals assigned. This individual will demonstrate their expertise in quality management and performance improvement through the development, implementation, coordination and maintenance of Stroke Program standards, internal auditing and outcome reporting requirements as specified by certification, accrediting and benchmarking agencies. Analyzes and trends data for opportunities for improvement/process improvement. Coordination of process improvement activities and required follow up to improve care of the stroke patient population. Develops implements and maintains policies and guidelines for best practice for treatment of stroke patients across the continuum of care to ensure quality patient care and outcomes. Assumes a leadership role and represents the Stroke Program on various hospital and community committees and serves as liaison to administration, medical staff and quality committees. Provides education to all medical, nursing, ancillary staff and EMS regarding care of the Stroke patient and development of materials related to best practices of Stroke awareness and intervention. This role is expected to apply clinical knowledge and analytical skills to assist the Director of QM and leadership, of that hospital, to implement change with a strong focus on improving quality outcomes and results.
Job Responsibility:
Support of the Stroke Program of the hospitals assigned
Development, implementation, coordination and maintenance of Stroke Program standards, internal auditing and outcome reporting
Analyzes and trends data for opportunities for improvement/process improvement
Coordination of process improvement activities and required follow up
Develops implements and maintains policies and guidelines for best practice for treatment of stroke patients
Assumes a leadership role and represents the Stroke Program on various hospital and community committees
Provides education to all medical, nursing, ancillary staff and EMS regarding care of the Stroke patient
Apply clinical knowledge and analytical skills to assist the Director of QM and leadership to implement change
Requirements:
Bachelor's degree required
Three years of healthcare experience
Two years of quality management experience preferred
RN License required in state of employment
CPHQ (Certified Professional in Healthcare Quality) preferred
Stroke Program Certification preferred
Proficient in computer skills using EXCEL, PowerPoint, clinical systems, and registry databases
Knowledgeable on High-Reliability Principles and PDSA methodology
Nice to have:
CPHQ (Certified Professional in Healthcare Quality) preferred
Stroke Program Certification preferred
Two years of quality management experience preferred