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Program Manager Stroke - Quality Management

United States, New Braunfels · Job Posted June 10, 2026
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Job Description

In a High Reliability Organization, the Stroke Program Manager, reporting to the senior most Quality Management leader of the Ministry, is responsible for support of the Stroke Program of the hospitals assigned. This individual will demonstrate their expertise in quality management and performance improvement through the development, implementation, coordination and maintenance of Stroke Program standards, internal auditing and outcome reporting requirements as specified by certification, accrediting and benchmarking agencies. Analyzes and trends data for opportunities for improvement/process improvement. Coordination of process improvement activities and required follow up to improve care of the stroke patient population. Develops implements and maintains policies and guidelines for best practice for treatment of stroke patients across the continuum of care to ensure quality patient care and outcomes. Assumes a leadership role and represents the Stroke Program on various hospital and community committees and serves as liaison to administration, medical staff and quality committees. Provides education to all medical, nursing, ancillary staff and EMS regarding care of the Stroke patient and development of materials related to best practices of Stroke awareness and intervention. This role is expected to apply clinical knowledge and analytical skills to assist the Director of QM and leadership, of that hospital, to implement change with a strong focus on improving quality outcomes and results.

Job Responsibility

  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
  • Communicate effectively to different audiences
  • Proficient in computer skills using EXCEL, PowerPoint, clinical systems, and registry databases
  • Knowledgeable on High-Reliability Principles and PDSA methodology

Requirements

  • Bachelor's degree required
  • Three years of healthcare experience
  • Two years of quality management experience preferred
  • RN License required in state of employment
  • CPHQ (Certified Professional in Healthcare Quality) preferred
  • Stroke Program Certification preferred
  • Proficient in computer skills using EXCEL, PowerPoint, clinical systems, and registry databases
  • Knowledgeable on High-Reliability Principles and PDSA methodology

Nice to have

  • Two years of quality management experience preferred
  • CPHQ (Certified Professional in Healthcare Quality) preferred
  • Stroke Program Certification preferred

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