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The Program Manager supports the Cancer Destination Service Line by planning, monitoring, and managing program(s)/project(s) from inception through maintenance and completion, by leading design, planning, tracking, reporting, and maintaining program(s)/project(s) endeavors that support the strategic goals of the department. Utilization of data analytics, lean six sigma project management tools, financial analytics tools, and software program adaption for operational management. This is a 1 year fixed-term position.
Job Responsibility:
Guide programmatic development for large strategic and cross-functional improvement programs for the Cancer Destination Service Line with priority placed on infusion services and support of EPIC Beacon
Partners with Cancer DSL medical directors to form strategic approaches, program development in the cancer DSL
Manages, assesses, and documents project scope and program utilizing standard A3 template
Defines project scope, goals and deliverables that support Cancer DSL/SCI strategic business goals in collaboration with the Director and other key stakeholders
Identify opportunities for process improvement and recognize and use synergies from other projects to design creative solutions for technological and non-technological problems as well as identify future projects
Manage program design and structure for Cancer DSL’s key initiatives and projects within assigned leadership division, develop strategic input for the Director regarding business objectives of clients for both current and future projects
Foster collaboration and coordination between the school of medicine, Stanford Health Care, Stanford Medicine Partners, and Tri valley cross-functional, multidisciplinary teams to drive key strategic initiatives forward
Partner with Operations Manager(s) to identify and develop the leadership needs and internal capacity of the department, and facilitate strategic changes in project scope or assignment across the team
Design effective hand-offs and exemplary care coordination through information technology tools and process improvement
Coach and mentor staff through the change process and cycles of continuous improvement
Works with various departments and physician groups within the cancer DSL develops relationships with key stakeholders and understands their departmental workflows
Prepares and maintains accurate, coherent, timely, and auditable project records and cost estimates, as applicable, within department guidelines
Creates software programs or dashboards to monitor operational and financial metrics for cancer care service programs, and six cancer centers and clinics in the bay area
Independently develops a specialized knowledge base through self-directed -educational series, and informal learnings on specialty project topics as needed
Provides leadership, coordination and support to all team members
Requirements:
Bachelor’s degree in Nursing from an accredited college or university
Five (5) years of progressively responsible and related work experience in nursing, performance improvement, program development, data analytics, healthcare financial analysis and management, project management
CA-RN (Registered Nurse) license
Ability to act as both a thought leader and operational expert around process and service transformation and integration
Ability to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting and advising, as well as flawless written and verbal communication
Ability to establish and maintain effective relationships with widely diverse groups and gain their cooperation
Ability to manage multiple changing priorities in a fast-paced environment and work effectively in a team or independent setting
Ability to plan, organize, and prioritize to meet deadlines, balancing SHC strategic goals with department objectives and service standards
Ability to provide leadership, mentorship and influence others
Knowledge of Lean, JIT, Six Sigma and Flow Manufacturing techniques
Knowledge of Microsoft Word, Excel, PowerPoint, Visio, Access, Project, Outlook, and Research, Epic and Beacon platforms if appropriate for project work