Program Manager, Risk & Payments Quality Job at Uber (Amsterdam)

Compliance Oversight Officer

Our fast-paced Compliance team is looking for a Compliance Oversight Officer wit...

Location

Brazil , São Paulo

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

2-4 years experience in a role within a second line compliance team, oversight function, and/or internal or external audit function
able to speak and write fluently in Portuguese and English
analytical thinker and problem-solver
meticulous and detail-oriented
keen eye and passion for identifying risks
strong communicator
self-starter
able to project manage multiple initiatives concurrently
comfortable and confident being the primary contact within the region
solid interpersonal skills

Job Responsibility

Execute second-line quality assurance testing procedures across various risks
Identify critical risks to the business through quality assurance testing
Contribute to the operational efficiency, planning, and execution of new and existing quality assurance programs
Develop quarterly reporting on compliance program performance
Deliver training to teams
Lead customer oversight reviews
Proactively create efficient and data-driven approaches to oversight solutions
Collaborate with the compliance team on the further development of the compliance program
Contribute in the planning and execution of the annual compliance governance program
Support key initiatives that assess and enhance Adyen’s controls

Payments Governance Senior Lead

Control Solutions & Risk Remediation: Payments Governance Senior Lead What prog...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Relevant years of experience, with a proven track record as a Business Analyst or Project Manager within the Financial Services/Investment Banking industry, ideally with exposure to payments or risk & control functions
Knowledge of Markets Operations businesses/ functions is required. Knowledge & understanding of payments/ movement of funds workflows and controls beneficial

Job Responsibility

Lead the governance and oversight for global movement of funds related controls, contributing to the implementation of strategic goals for the Markets and Citi Payment controls operating environment. This includes assisting with controls for Approval Limits Framework (ALF), Manual Payment Processing and Initiation (MPIP) and Large Anomalous Payments Control (LAPC)
Direct the compilation of governance forum agendas, preparation of materials relating to payment metrics and controls
Capture quarterly control and governance data gathering and sign off for control and MCA attestations
Contribute to the monitoring of in-scope applications for payment/movement of funds activity controls and help determine risk-based prioritization for any ensuing uplift requirements or opportunities
Assess requests for deviations and exceptions to payment related policy and procedure guidelines and updates required in relation to Processing and Fraud Risk compliance and Manager Control Assessment (MCA) activities
Collaborate with Operations Subject Matter Experts (SMEs) to define key business requirements for identifying payment/movement of funds flows. This involves identifying and documenting critical data elements within processing systems to enable the establishment of rules-based controls for the management of large and anomalous payments
Analyse Operational Risk Events associated with payments, movement of funds and movement of assets to track thematic issues and determine control landscape enhancements
Manage individual control and governance responsibilities, including Issue and CAP milestone tracking, task and actions management, coordination, and execution of plans within required timelines and to stakeholder quality expectations, with a focus on payment control initiatives
Address business ad-hoc queries and requirements related to payment controls and governance
Foster and maintain effective working relationships with business and technology stakeholders, actively participating in working groups, steering committees, and workshops as required for payment governance initiatives

Fulltime

Cross-disciplinary Controls Sr. Lead Analyst

Individuals in Cross Disciplinary Controls are responsible for multiple activiti...

Location

Colombia , Bogotá

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

15+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Track record leading Control related projects and programs
Ability to see the big pictures with high attention to critical details
Develop and implement strategy and process improvement initiatives
Comprehensive knowledge of Citi’s businesses and functions and their risk profiles
Developing new ideas and improving current processes to proactively mitigate risks
Requires an ability to provide challenge and make recommendation for risk and controls remediation
Expert knowledge in the development and execution for controls
Proven experience in control related functions in the financial industry

Job Responsibility

Provide PM/ BA support for global payments related project, focusing on identification & documentation of regional payments activities
Perform root cause analysis of payment related Operational Risk Events and how these will be resolved through identified solutions, identifying any gaps requiring further solutioning
Lead complex audit and operations monitoring reviews across all Markets operation entities in LATAM
Support Ops SME’s in determining key business requirements for identification of payments flows
Identifying and documenting key data elements within processing systems to enable rules-based controls to be set for management of large and anomalous payments
Continually drive and manage controls enhancements focused on increasing efficiency and reducing risk
Foster and maintain relationships with global, regional and local business and technology stakeholders and support engagement in working groups, steercos, and workshops where required
Drive execution of Enterprise Risk Management Framework and adherence with Risk Mgmt. / Compliance Policies
Responsible for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
Responsible for the coordination and comprehensive management of issues with key stakeholders

Fulltime

Senior Credit Risk Manager - Payments

We're responsible for enabling the business by managing risks and maintaining co...

Location

United States

Salary:

115824.00 - 228000.00 USD / Year

Plaid

Expiration Date

Until further notice

Requirements

8+ years of experience in credit risk underwriting, financial risk, or exposure management within a payments processor, fintech, or lending institution
Hands-on experience owning or designing credit underwriting frameworks, including policies, scorecards, onboarding standards, periodic reviews, and exception handling
Deep understanding of ACH payments and return risk, including settlement timing, unauthorized returns, and liquidity exposure
experience with multiple payment rails is a plus
Proven ability to assess customer solvency and business-model risk, particularly for startups, fintechs, platforms, lenders, or crypto businesses
Strong analytical skills, with the ability to evaluate portfolio-level exposure, concentration risk, and loss scenarios
Experience building and maintaining executive-level risk reporting, dashboards, and KPIs (e.g., exposure, reserves, loss forecasting)
Demonstrated judgment and decision-making ability in high-stakes, ambiguous risk scenarios involving customer exceptions or tradeoffs between growth and risk
Excellent cross-functional collaboration skills, with experience partnering with Operations, Product, Compliance/AML, Finance, and Engineering
Clear written and verbal communication skills, including the ability to translate complex risk concepts into actionable guidance and policies for non-risk stakeholders

Job Responsibility

Own Transfer’s credit risk underwriting program, including policies, scorecards, and playbooks for customer onboarding, periodic reviews, and exception handling enabling consistent, high quality risk decisions as the portfolio scales
Manage portfolio-level financial exposure across ACH, RTP, and FedNow by monitoring customer activity, return behavior, liquidity risk, and solvency signals, reducing the likelihood of unexpected losses and balance-sheet shocks
Evaluate complex and higher-risk use cases, such as crypto, lenders, platforms, and liquidity-fronted customers allowing Plaid to support new business models safely
Partner with Transfer Operations on day-to-day risk decisions and escalations, including setting and adjusting holds, reserves, limits, and pre-funding requirements ensuring fast, coordinated responses to emerging risk events
Develop and maintain executive-level risk reporting, including exposure tracking, reserve adequacy, and loss forecasting, improving leadership visibility and decision-making
Enable operational scale through training and documentation, creating self-serve guides and decision frameworks for customer oversight teams driving consistency and reducing operational risk as volume grows
Collaborate cross-functionally with Product, Engineering, AML/Compliance, and Finance to translate risk policy into tooling, workflows, and automated controls embedding risk management directly into the Transfer platform
Continuously improve risk frameworks and tooling by incorporating data insights, post-mortems, and industry best practices, keeping Plaid’s risk posture aligned with evolving threats and growth objectives

What we offer

medical
dental
vision
401(k)
equity
commission

Fulltime

Director, Compliance & Payments

At Qualia, we've built the leading B2B real estate technology that transforms th...

Location

United States , San Francisco

Salary:

180000.00 - 210000.00 USD / Year

Qualia

Expiration Date

Until further notice

Requirements

10+ years in fintech or payments, with 5+ years in compliance or operations leadership
Experience managing banking partner relationships and regulatory oversight
Deep knowledge of ACH and wire payment rails, including NACHA Operating Rules and return risk management
Track record building compliance programs and payment operations in high-growth environments
Operational excellence
Sound judgment in escalation and risk acceptance
Translate complex regulations into actionable business strategies without slowing product velocity
Clear communicator across audiences

Job Responsibility

Own Banking & Payments Compliance
Build and maintain Qualia's banking & payments compliance management infrastructure
Own partner and vendor relationships
Ensure ongoing compliance with applicable payment regulations
Oversee the risk framework for ACH returns, fraud prevention, transaction monitoring, and third-party risk management
Run Excellent Operations & Manage Risk
Build and lead a payment operations function
Establish clear escalation paths and SLAs for payment issues
Monitor transaction quality and fraud signals
Drive continuous improvement in operational metrics

What we offer

competitive equity and benefits package
comprehensive health plans
a 401k program
commuter benefits
professional development
parental leave
flexible time off policy
robust online onboarding program
biweekly all hands meetings
internal virtual events

Fulltime

Program manager/ PMO Manager

We are looking for an experienced Program Manager / PMO Manager to lead implemen...

Location

Romania , Bucharest

Salary:

Not provided

OceanoBe Technology

Expiration Date

Until further notice

Requirements

At least 3 years in Program Manager and/ or PMO manager role
At least 7 years of experience in business analysis, product management, or project management in the payments industry
Excellent communication and presentation skills, both verbal and written English and Romanian language
Experience in product implementation (preferably in money movement, and commercial solutions)
Familiarity with the banking sector
Exceptional skills in leadership, time management, facilitation, and organization
Strong analytical and problem-solving skills, and the ability to translate complex and ambiguous information into clear and actionable solutions
High level of initiative, creativity, and innovation, and the ability to work independently and collaboratively

Job Responsibility

Manage a portfolio of implementation projects, oversee multiple project teams, control and report statuses
Ensure smooth communication between various stakeholders (business development, product, implementation specialists, bank project teams, IT, product, etc.)
Engage with the product/ operational/ compliance teams on the client side to make sure client’s onboarding process is properly understood and executed upon
Identify and mitigate risks
Ensure that program goals are reached
Support the implementation processes with expert knowledge (concerning client solutions)
Plan and implement organizational standards of Project Management Office (create document templates, sample documents, reporting structure) – for the client Managed Services activities
Assure quality, high performance, and satisfaction of stakeholders

What we offer

Private medical insurance
Meal Vouchers
Monthly deduction for sports activities
Childbirth, Christmas, and Easter gifts
Annual leave loyalty program
Access to training materials and paid certifications
Senior colleagues to learn from
Projects variety & In-house products

Fulltime

Technical Operations Manager

We are hiring a Technical Operations Manager to strengthen operational execution...

Location

Poland

Salary:

Not provided

Tripadvisor

Expiration Date

Until further notice

Requirements

5+ years of experience in operations, service management, technical program management, payments operations, risk operations, or a similar cross-functional role in fintech, payments, e-commerce, marketplaces, or another regulated environment
Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work
Proven ability to operate effectively with a global-first mindset
Demonstrated experience driving process redesign, operational improvement and system or workflow changes in partnership with technical and business teams
Experience translating operational problems into structured requirements, user stories, process maps, playbooks or change actions that can be implemented and tracked
Demonstrated experience coordinating incidents, escalations, dependencies or service issues across technical and business teams
Experience working with outsourced providers or vendors, including SLA monitoring, service reviews and follow-up of remediation actions
Strong operational and analytical mindset, with experience using data to prioritise issues, measure outcomes and improve performance
Excellent written and verbal communication skills, with the ability to translate complex issues for technical and non-technical stakeholders, including senior management
Comfort working alongside Financial Crime SMEs in KYC/KYB onboarding and AML/CFT transaction monitoring, with sufficient understanding of regulated operational controls to coordinate effectively across those areas

Job Responsibility

Process improvement, systems enhancement and change delivery
Identify operational pain points, control gaps and recurring failure points across onboarding, payment flows, AML/CFT operations and support workflows
Translate issues into practical process redesign, tooling changes, workflow enhancements and clear business or operational requirements
Partner with Product, Engineering, FinCrime and business teams to shape, prioritise and implement process changes and targeted system feature enhancements
Define success measures and track whether changes deliver measurable improvements in efficiency, control robustness, service quality and scalability
Operational incident management and service continuity
Act as the first point of coordination for operational issues, service disruptions and cross-workstream queries
Triage incidents, assign owners, track actions, and ensure timely escalation, stakeholder communication and closure
Coordinate root cause analysis, post-incident actions and preventive improvements, ensuring lessons learned feed into longer-term fixes
Maintain operational runbooks, issue logs, decision logs and escalation paths

What we offer

Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
“Work your way” with flexibility to suit your lifestyle
Flexible schedule
Donation matching
Tuition assistance
Lifestyle benefit
Travel perks
Employee assistance program
Health benefits
Generous referral scheme

Fulltime

Technical Program Manager

As a Technical Program Manager embedded within the Open Money Stack initiative, ...

Location

Salary:

Not provided

Polygon Labs

Expiration Date

Until further notice

Requirements

Significant experience as a Technical Program Manager supporting complex, multi-team engineering initiatives within fintech, payments, blockchain, or adjacent domains
Strong background working with distributed systems, protocol-level or infrastructure engineering teams
Proven experience running programs that involve external technical collaborators such as infrastructure providers or fintech service partners
Demonstrated ability to manage dependencies, risks, and delivery predictability across concurrent initiatives
Proficiency with program management methodologies and tools, paired with strong communication and stakeholder management skills
Ability to adapt and execute effectively in fast-moving environments with evolving technical and program requirements

Job Responsibility

Driving end-to-end program execution for Open Money Stack projects, ensuring delivery against agreed timelines, scope, and quality expectations
Planning and managing complex technical programs involving fintech and payment processing systems, infrastructure engineering, and third-party integrations
Coordinating dependencies and execution across multiple engineering teams, reducing delivery risk, and minimizing escalations
Partnering with internal engineering, product, and infrastructure stakeholders to align technical execution with strategic objectives
Supporting integration efforts with external infrastructure and fintech service providers, ensuring clear communication, sequencing, and accountability
Establishing and maintaining program plans, milestones, and reporting using existing TPM frameworks, tools, and methodologies
Identifying risks early and driving mitigation strategies to maintain delivery predictability across initiatives
Supporting successful launches by ensuring operational readiness, cross-team alignment, and clear ownership throughout execution

What we offer

Remote-first global workforce
Industry-leading Medical, Dental, and Vision health insurance
Company matching 401k with 3% match
$1,500 Home Office Set Up Allowance (life-time max)
$75 Monthly internet or phone reimbursement
Flexible Time Off
Company-issued laptop
Egg freezing, mental health, and employee wellness benefits

Fulltime

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Program Manager, Risk & Payments Quality

Job Description

Job Responsibility

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