Program Manager, Risk & Payments Quality Job at Uber (Amsterdam)

Program Management Analyst

The Program Management Analyst - C10 will be responsible for executing day-to-da...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum 8 years of working experience in Financial services / Banking industry with strong knowledge of banking regulatory requirements
Preferred 3+ years of direct, relevant experience in third-party risk identification and management, operational risk management, compliance and/or audit
Knowledge of third-party management risk and control methodologies and best practices
Bachelor’s degree required
Master’s degree or any other equivalent is preferred

Job Responsibility

Facilitate Citi businesses’ ongoing compliance with Third Party Management requirements outlined in Citi policies and standards
Providing process guidance and support to Third Party Officers (TPOs), Business Activity Owners (BAOs) and other business stakeholders on end-to-end Third Party Management requirements and set up periodical review meeting with all the stakeholders
Execute various third party risk assessment controls as identified by the Third Party Risk Assessment Process and provides guidance to TPU Process Analysts on process execution
Verify if all critical data fields are captured accurately while onboard the suppliers into Master supplier database and Payment systems
Ensure that all suppliers are screened against the Negative/SDN list on a periodic basis and any positive matches are escalated to senior management
Verify if third parties’ policies and procedures are complaint to Citi’s policies and procedures. Identify and report gaps if any, to senior management
Partner with Sourcing and Business and provide approval to sign the contract once all Due diligence activities are completed and gaps if any are remediated
Undertake onsite Reviews and Video conferencing sessions with Third Parties to perform Risk Management activities
Review the contractual terms and conditions agreed between Citi and third party and perform controls checks to ensure that all contractual obligations are met by the third party
Perform Quality Check on the control assessments performed by TPU Risk Analyst I&II and provide guidance to the Analysts on performing assessments in line with policies and procedure

Fulltime

Head of Risk & Control for Payments Operations - Asia South & JANA Cluster

Citi’s Treasury and Trade Solutions (TTS) provides global solutions that help cl...

Location

Malaysia , Penang

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10-15 years relevant experience
Significant experience in Operational Risk and/or Payment Operations
Ability to manage through influence to drive implementation across a global organization
Knowledge of business-related products and/or processes, specially related to Operational Risk Events, Loss Capture System Reporting and policy requirements
Outstanding communication and presentation skills required.
Track record leading Control related projects and programs.
Strong, influential communicator who is articulate and concise, demonstrated success interacting with senior leaders both in the business, corporate functions as well as the Operations, Business and Technology environments
Ability to produce results against tight deadlines and navigate ambiguity
Bachelor’s/Master’s degree in business, Economics & Finance, or related discipline.

Job Responsibility

Responsible for managing payment risk teams for the Asia South & JANA Cluster
Manage the risk and controls within the payment Operations lifecycle. Ensure known issues are captured with action plans
Ensure the Payment Operations MCA appropriately captures the Risks, Controls and severity
Overall responsibility for leading the operational risk events cycle, which includes the capture, escalation and management of operational risk events
Lead business level programs to address themes of operational risks events and to prescribe preventative and detective controls to prevent reoccurrence, including advocating and working with product to fund changes.
Work with business, operations and technology, and any unit responsible for a control (URC) that lead to an Operational Risk Event to ensure remedial actions are taken, included in thematic programs addressing causes and track progress
Shape and define governance model for Asia South & JANA Payments Operations risk that covers sub product and cluster oversight
Lead in operational risk event reduction senior forums, working groups and committees across Asia South & JANA
Development of business level procedures that makes sure that Operational Risk Data is captured consistently and timely in the Loss Capture System (LCS) and ORE Central
Prepare reports for senior management

What we offer

Resources to meet your unique needs
Empowerment to make healthy decisions
Financial well-being support
Opportunity for career growth at a global financial institution.

Fulltime

Program Management Analyst

The Program Management Analyst - C10 will be responsible for executing day-to-da...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Minimum 8 years of working experience in Financial services / Banking industry with strong knowledge of banking regulatory requirements
Preferred 3+ years of direct, relevant experience in third-party risk identification and management, operational risk management, compliance and/or audit
Knowledge of third-party management risk and control methodologies and best practices
Bachelor’s degree required
Master’s degree or any other equivalent is preferred

Job Responsibility

Facilitate Citi businesses’ ongoing compliance with Third Party Management requirements outlined in Citi policies and standards
Providing process guidance and support to Third Party Officers (TPOs), Business Activity Owners (BAOs), and other business stakeholders on end-to-end Third Party Management requirements and set up periodical review meetings
Execute various third-party risk assessment controls as identified by the Third Party Risk Assessment Process and provide guidance to TPU Process Analysts on process execution
Verify if all critical data fields are captured accurately while onboarding the suppliers into Master supplier database and Payment systems
Ensure that all suppliers are screened against the Negative/SDN list on a periodic basis and escalate any positive matches to senior management
Verify if third parties’ policies and procedures are compliant with Citi’s policies and procedures and report gaps to senior management
Partner with Sourcing and Business and provide approval to sign contracts once all due diligence activities are completed and gaps are remediated
Undertake onsite Reviews and Video conferencing sessions with Third Parties to perform Risk Management activities
Review the contractual terms and conditions agreed between Citi and third party and perform controls checks
Perform Quality Check on the control assessments performed by TPU Risk Analysts and provide guidance

What we offer

Equal opportunity employer
Accessibility accommodations for persons with disabilities

Fulltime

Risk & Compliance Manager

This role involves managing safety, security, and compliance within a retail env...

Location

United States , Brooklyn

Salary:

81692.00 - 118800.00 USD / Year

IKEA

Expiration Date

Until further notice

Requirements

At least 3-years of previous retail Safety & Security Management experience, or at least 3-years IKEA Risk & Compliance experience including internal training programs to develop towards a Risk & Compliance Manager position
Knowledge and understanding of Federal, State, and Local legislation regarding safety, security, and risk in a retail environment
Previous experience with running/implementing a comprehensive safety program and security program in a retail environment
Previous experience performing risk assessments, investigating safety and security incidents including internal & external theft and fraud investigations, performing root cause analysis, completing and overseeing incident reporting, performing crisis management, monitoring compliance for data privacy, implementing and training de-escalation methods, and managing safety and security vendors
Strong interpersonal, verbal and written communication, analytical, problem-solving, and organizational skills with strong attention to detail
Candidates in Oregon, New York, and St. Louis, MO, must be eligible to obtain a security guard license as required by applicable local law. Obtaining the security guard license is a required condition of employment for this role.

Job Responsibility

Hires, onboards and trains the co-workers. Directs the overall selection, onboarding, development of coworkers. Creates individual development plans to secure succession. Manages resource planning, co-worker relations issues and performance and delegates responsibilities. Ensures we have a highly competent and performing team capable of delivering and excellent customer shopping experience. Oversees the day-to-day performance of the Risk & Compliance team
Executes various compliance tasks including assessments, follow-up, training, and statistical reports related to Ingka Group Policies and Standards, U.S. Business Risk & Compliance policies, and national/local applicable laws and regulatory requirements including but not limited to: Global Safety & Security Manual, U.S. Retail Risk & Compliance Operations Manual, Crisis Manual, fire safety (NFPA), occupational safety (OSHA/NIOSH), food safety (Food Safety Modernization Act), Payment Card Industry (PCI) Standards, data privacy and information security, Product Safety (CPSC), Worker's Compensation, General Liability
Oversees the safety and security of people and property within the site/unit and supports the unit Manager with identifying, managing, and mitigating risks in the unit, and gathering and communicating unit safety and security KPI's
Establishes and updates various business plans and action plans including but not limited to: Safety Action Plan, Business Plan, SecCheck Action Plan, and IKEA Blue Action Plan
Initiates, monitors, and responds to internal and external incidents and ensures rapid response, investigation, and documentation and reporting of all incidents and emergency situations. Ensures thorough documentation of all incidents that relate to potential liability for IKEA, educates the location R&C team on appropriate language for incident reports, and reviews incident reports for quality and accuracy
Serves as the subject matter expert for the location's liability claims and is the point of contact for insurance related matters, which includes ensuring property preservation, and potential or existing insurance claims
Minimizes theft and fraud, provides support to the Field Safety & Security Specialist with internal investigations with accuracy, security and confidentiality
Leads the unit's physical security program and safety program by education, assessing (auditing) and maintaining standards throughout the property. Works closely with outside agencies (police, fire department, fraud agencies, insurance companies, attorneys, OSHA, Health Department) as required to ensure compliance with all local and national laws regarding safety and security. Works with outside safety and security vendors as needed under scope of existing contracts
Works in partnership with the Unit Management and/or Field Safety & Security regarding sensitive issues, including but not limited to harassment, Co-worker misconduct, information security incidents, and lawsuits.

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Payment Controls Strategic Execution Sr. Manager

Cash Services is an enterprise-wide utility providing financial integrity and ef...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
ability to identify, measure, and manage key risks and controls
track record leading control-related projects and programs
ability to see the big picture with high attention to critical details
develop and implement strategy and process improvement initiatives
comprehensive knowledge of Citi’s businesses and functions and their risk profiles
developing new ideas and improving current processes to proactively mitigate risks
requires an ability to provide challenge and make recommendation for risk and controls remediation
expert knowledge in the development and execution for controls
proven experience in control-related functions in the financial industry

Job Responsibility

provides leadership and direction through a large team of professionals and/or junior managers
provide leadership to drive optimization and efficiencies in projects
assist management in guiding and influencing decisions that conform to business objectives
assess the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes
continually drive and manage controls enhancements focused on increasing efficiency and reducing risk
drive execution of Enterprise Risk Management Framework and adherence with Risk Management / Compliance Policies
support oversight of the MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight, and related reporting
drive execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures
responsible for the assessment of activities and processes as per required Policies, Standards, and Procedures to strengthen risk management quality
responsible for the coordination and comprehensive management of issues with key stakeholders

What we offer

Citi global benefits
equal opportunity employer

Fulltime

Lead Project Manager

A fantastic opportunity to join us as we create a standalone Payments Acquiring ...

Location

United Kingdom , London

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Extremely pro active, detail oriented leader
Several years’ experience in Director level project / program management roles
Experience driving significant transformation projects

Job Responsibility

Creating and owning the overall plan for Enterprise Technology, managing dependencies and interlocks with Value Streams and Workstreams
Oversight and tracking of the SI Partners delivering for us
Managing budgets and resourcing
Actively driving and supporting change across the program
Management of change projects within the organisation, ensuring that they are delivered on time, within scope, budget, and to the required quality standards
Development and management of project plans that outline the scope, objectives, timelines, and resource requirements for change projects
Communication with stakeholders, including senior management, project teams, and external partners
Management of project teams
Management of project budgets
Creation of reports on project progress

What we offer

Hybrid working
Structured approach to hybrid working with fixed 'anchor' days
Supportive and inclusive culture
Commitment to flexible working arrangements
Opportunity to explore mobility across operations

Fulltime

Third Party BAO Support Group Manager

The Services TPM BAO Support Manager will play a key role in developing and exec...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or equivalent experience (MBA a plus)
Related experience in vendor management, third party risk, or risk and control functions
Strong knowledge of third party management requirements
Program/ Project Management experience a plus
Ability to work effectively and drive results with a virtual global team
Strong experience in analytics and problem solving
Proficient in MS Suite of application, specifically proficient in Excel and PowerPoint
Global mindset and proven record of leadership experience in third party management
Proficient with business control and compliance frameworks for financial institutions
Self-Driven in utilizing resources, expanding expertise to build team knowledge

Job Responsibility

Accountable for the overall management of all Services BAO Support activities globally, including providing top-level guidance and direction to the team
Provide thought leadership to drive efficient BAO support role activities
Drive operational performance an deliver timely and quality-driven results
Implement desktop guidelines or procedures
Conduct regular cadence of staff and 1:1 meetings
Ensure that staff has clear goals and expectations with regards to the results by which they will be measured
Actively monitor and assess staff’s development needs, implementing required training and development opportunities
Work with Business Activity Owners (BAOs) and Third Party Officers (TPOs) across Services focused primarily on Agent Banks and FMIs
Provide expert guidance and support on key controls, standard processes, operating procedures, and promote best practices and ensure compliance with procedures
Support reporting activities, as required

What we offer

Competitive base salary (which is annually reviewed)
Additional benefits that support you (and your family) to be well, live well and save well
Business casual workplace
Hybrid working model (up to 2 days working at home per week)

Fulltime

Compliance Oversight Officer

Our fast-paced Compliance team is looking for a Compliance Oversight Officer wit...

Location

Brazil , São Paulo

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

2-4 years experience in a role within a second line compliance team, oversight function, and/or internal or external audit function
able to speak and write fluently in Portuguese and English
analytical thinker and problem-solver
meticulous and detail-oriented
keen eye and passion for identifying risks
strong communicator
self-starter
able to project manage multiple initiatives concurrently
comfortable and confident being the primary contact within the region
solid interpersonal skills

Job Responsibility

Execute second-line quality assurance testing procedures across various risks
Identify critical risks to the business through quality assurance testing
Contribute to the operational efficiency, planning, and execution of new and existing quality assurance programs
Develop quarterly reporting on compliance program performance
Deliver training to teams
Lead customer oversight reviews
Proactively create efficient and data-driven approaches to oversight solutions
Collaborate with the compliance team on the further development of the compliance program
Contribute in the planning and execution of the annual compliance governance program
Support key initiatives that assess and enhance Adyen’s controls

Program Manager, Risk & Payments Quality

Uber

Location:
Netherlands , Amsterdam

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 01, 2026

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