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Program Manager, Revenue Systems

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Dialpad

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Location:
United States , Austin

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

As the Program Manager, Revenue Systems, you’ll be responsible for the strategy, roadmap, and cross-functional execution of Dialpad’s Sales Tech stack. This role ensures that systems, tools, and integrations across Sales, Solution Engineering, and Channel are aligned, scalable, and driving measurable performance impact. You will operate at the intersection of Sales, RevOps, Marketing, IT, and Product to ensure our tech stack accelerates revenue execution — not slows it down.

Job Responsibility:

  • Define and maintain the Sales Technology roadmap
  • Evaluate build vs. buy decisions
  • Identify redundancies and eliminate tool sprawl
  • Align tool investments to revenue priorities
  • Lead end-to-end implementation of new sales tools
  • Drive cross-functional alignment (Sales, SE, Marketing, IT)
  • Establish clear project plans, timelines, and adoption metrics
  • Ensure launches are operationally ready before go-live
  • Establish an intake and prioritization process for tool requests
  • Standardize workflows across tools (CRM, sequencing, call intelligence, forecasting, routing)
  • Improve tool adoption and reduce workflow friction
  • Drive continuous optimization based on seller feedback
  • Ensure clean integration between Salesforce and adjacent tools
  • Partner with the Systems team to maintain data consistency
  • Reduce duplication and manual work across workflows
  • Define KPIs for tool success and adoption
  • Measure the business impact of tech investments
  • Present insights and recommendations to leadership

Requirements:

  • 6–8+ years in Sales Operations, RevOps, GTM Systems, or Program Management
  • Experience managing multi-tool Sales tech stacks in SaaS environments
  • Strong understanding of CRM ecosystems (Salesforce preferred)
  • Proven cross-functional program management experience
  • Structured thinker with strong prioritization discipline
  • Ability to balance governance with speed
  • Experience supporting multi-segment sales teams (Enterprise to SMB)
  • Familiarity with tools such as LeanData, CPQ, Salesforce, Clari, Clay, Scratchpad, Actively AI, Outreach, and Highspot
  • Experience managing offshore or vendor-based support models
What we offer:
  • Competitive benefits and perks
  • Robust training program
  • Inclusive office environment
  • Vibrant environment to cultivate collaboration and connection
  • Recognized Great Place to Work culture

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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