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As the Program Manager, Revenue Systems, you’ll be responsible for the strategy, roadmap, and cross-functional execution of Dialpad’s Sales Tech stack. This role ensures that systems, tools, and integrations across Sales, Solution Engineering, and Channel are aligned, scalable, and driving measurable performance impact. You will operate at the intersection of Sales, RevOps, Marketing, IT, and Product to ensure our tech stack accelerates revenue execution — not slows it down.
Job Responsibility:
Define and maintain the Sales Technology roadmap
Evaluate build vs. buy decisions
Identify redundancies and eliminate tool sprawl
Align tool investments to revenue priorities
Lead end-to-end implementation of new sales tools
Drive cross-functional alignment (Sales, SE, Marketing, IT)
Establish clear project plans, timelines, and adoption metrics
Ensure launches are operationally ready before go-live
Establish an intake and prioritization process for tool requests
Standardize workflows across tools (CRM, sequencing, call intelligence, forecasting, routing)
Improve tool adoption and reduce workflow friction
Drive continuous optimization based on seller feedback
Ensure clean integration between Salesforce and adjacent tools
Partner with the Systems team to maintain data consistency
Reduce duplication and manual work across workflows
Define KPIs for tool success and adoption
Measure the business impact of tech investments
Present insights and recommendations to leadership
Requirements:
6–8+ years in Sales Operations, RevOps, GTM Systems, or Program Management
Experience managing multi-tool Sales tech stacks in SaaS environments
Strong understanding of CRM ecosystems (Salesforce preferred)
Proven cross-functional program management experience
Structured thinker with strong prioritization discipline
Ability to balance governance with speed
Experience supporting multi-segment sales teams (Enterprise to SMB)
Familiarity with tools such as LeanData, CPQ, Salesforce, Clari, Clay, Scratchpad, Actively AI, Outreach, and Highspot
Experience managing offshore or vendor-based support models
What we offer:
Competitive benefits and perks
Robust training program
Inclusive office environment
Vibrant environment to cultivate collaboration and connection