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The Program Manager Perinatal Services assists in developing and implementing perinatal nursing initiatives for the CHRISTUS Health System. Works with the Program Director and clinical leaders to lead the implementation of clinical strategies, policies, and practices throughout the CHRISTUS Health system. Guided by High Reliability principles, works to achieve nursing standardization, evidence-based practices, operational excellence, and optimal patient care performance. Assists in establishing effective strategies for service line initiatives, education and competency, physician collaboration, integration, outcomes, and resource utilization with the goal of increasing service line growth, efficiency, compliance, safety, and patient experience.
Job Responsibility
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Assist with developing, implementing, communicating, and promoting strategic and tactical plans
Promotes and guides the execution of perinatal initiatives
Serves as a resource for clinical problem-solving and decision-making
Implements strategies to improve patient safety and outcomes in perinatal care
Uses data to drive decision-making and improvement efforts
Lead quality improvement initiatives within the perinatal department
Monitor and analyze key performance indicators (KPIs) related to perinatal care and implement strategies to ensure KPIs are on track
Provide support and direction to ministries when indicators are not meeting targets to ensure successful corrective action
Develop and implement action plans to address areas of improvement
Ensure compliance with healthcare regulations and standards
Develop detailed project schedules for assigned projects, mapping dates and resources to tasks
Monitor progress and manage approved deviations from the plan
Serve as data liaison for service line and assist in developing data pathways for complete QAPI preparation and presentation
Develop and implement effective written mechanisms to document and report on all projects and assignments' plans, priorities, schedules, and current status
Provide ongoing leadership and training to ensure team members are focused, committed, and capable of producing expected results
Assist in the standardization of Perinatal QAPI procedures throughout the System
Communicate effectively with staff in oral and written form to facilitate understanding, ownership, and accomplishment of goals and objectives
Demonstrate strong interpersonal skills and good negotiating skills and promote teamwork
monitor team member feedback to ensure effective communication and understanding of organizational direction and expectations
Monitor service line quality objectives, milestones, and benchmarks
Develop and implement effective tools to measure performance against these standards and to document and regularly report on the status of projects and routine assignments
Responsible for ensuring all core perinatal educational requirements meet the standard of care and best practice and are fully implemented in all ministries
Guides appropriate utilization of education resources throughout the system
Provide support and direction to ministries when educational programs and initiatives do not meet expectations and/or need enhancement
Manage resource forecasting for training and develop strategies to fill any identified gaps
Collaborate with clinical educators to assess and address training needs and develop educational programs for perinatal staff as needed
Create and update educational materials and resources
Demonstrates knowledge of health care professional education and continuing education requirements
Requirements
Bachelor of Science degree in nursing is required
Master’s degree is preferred
Knowledge of clinical care processes across all nursing clinical disciplines in the continuum of care and demonstrated expertise in applying clinical technology to these processes
Knowledge of computer programs: Microsoft, Excel, PowerPoint, and Access
Fluency in English (oral and written) is required
Spanish is preferred
5+ of clinical experience in perinatal services
Experience leading system initiatives
RN License in state of employment or compact is required
Obstetric and Neonatal Quality and Safety certification (ONQS) is required within six (6) months of hire
Certification in Electronic Fetal Heart Monitoring (C-EFM) required by six (6) months of hire