Program Manager, Partner Programs & Trust and Safety Job at Meta

Principal AI Safety Program Manager

We are looking for a Principal AI Safety Program Manager to join us and to creat...

Location

United States , Redmond

Salary:

139900.00 - 274800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
3+ years of experience managing cross-functional and/or cross-team projects
Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Job Responsibility

Designing methodologies for teams to build safely and effectively, with a clear eye towards those being directly useful and applicable by real teams
Partnering with AI creation platforms that target non-pro AI builders to incorporate methodologies that allow non-pro AI builders to understand the risks of what their building and empowering them to make informed risk tradeoffs
Ideating and prototyping tools that help both pro- and non-pro AI builders understand the risks of what they’re building throughout its development – from ideation to deployment
Work with our education and training team to develop content in a range of formats (presentations, interactive workshops, labs and whitepapers) to bring the knowledge of how to build AI safety and securely to a wide audience
Build collaborative relationships with other stakeholder teams working on Responsible AI to scale out AI Safety methodologies
Build collaborative relationships with other security teams to scale out AI security methodologies
Help define new policies and procedures (or changes to existing ones) that ensure that customers can have justified trust in Microsoft’s AI services
Embody our Culture and Values

Fulltime

Policy Programs and Partnerships Manager

Meta is seeking a Policy Partnerships & Campaigns Manager to join our India Poli...

Location

India , Gurgaon

Salary:

Not provided

Manager, Fraud and Safety Investigations Operations

Lead the Gurgaon team to deliver world-class operational performance, focusing o...

Location

India , Gurugram

Salary:

3700000.00 - 5300000.00 INR / Year

Airbnb

Expiration Date

Until further notice

Requirements

BS/BA degree in business, operations, or a related field
advanced education preferred
Experience in operations in a people management role within fraud, safety, trust, or customer operations
Proven expertise in managing executive-level escalations and high-severity fraud or safety incidents with sound judgment
Deep understanding of fraud and safety processes, protocols, and operational controls, ideally in a regional or global context
Strong leadership skills, with a track record of building and coaching high-performing teams in fast-paced environments
Excellent stakeholder engagement, communication, presentation, and storytelling skills, with the ability to influence cross-functional teams
Proficient in data tools (e.g., Tableau, SQL, Excel, Google Sheets) and collaborative project management tools (e.g., JIRA, Asana, Smartsheets)
High emotional intelligence, with a coaching mindset and the ability to lead through change with clarity and empathy
Demonstrated ability to translate strategic goals into actionable plans, balancing short-term performance with long-term vision

Job Responsibility

Operational leadership and Performance management
Lead and manage regional Fraud and Safety Operations, ensuring quality, consistency, and responsiveness in service delivery
Drive agent, team, and regional level performance by identifying trends, managing escalations, and taking corrective action when needed
Serve as the escalation point for executive level issues requiring urgent resolution and high-level coordination
Maintain strong situational awareness of operational health and proactively respond to volume spikes, attacks, or backlogs
Own and manage operational planning including metric setting, forecasting, and reporting such as weekly, monthly, quarterly and annual business reviews
Team leadership and development
Hire, coach, and develop a high-performing and engaged team that delivers at scale
Foster a culture of accountability, performance excellence, diversity, and inclusion
Support the onboarding, upskilling, and mentoring of new and developing Delivery Team Leaders in Fraud and Safety Operations

What we offer

bonus or incentives
one or more equity programs
benefits
Employee Travel Credits

Fulltime

Operations Safety and Compliance Manager

As an Operations Safety & Compliance Manager, you will own the execution of safe...

Location

United States , Lancaster

Salary:

Not provided

Kodiak Robotics

Expiration Date

Until further notice

Requirements

5+ years of experience in operations, compliance, fleet management, or regulated operational environments
Prior experience owning safety or compliance execution in transportation, logistics, or industrial operations
Experience supporting audits, inspections, or regulatory reviews
Strong operational mindset with the ability to translate policy into executable processes
Experience working closely with frontline teams, drivers, and operational leaders
Comfortable operating in scaling, fast-changing operational environments
Working knowledge of FMCSA and DOT regulations applicable to commercial operations
Familiarity with driver compliance, vehicle compliance, and incident response workflows
Execution-focused leader who drives accountability through clarity and follow-through
Trusted operator who balances safety, compliance, and operational realities

Job Responsibility

Own safety execution across Operations, including OSS, drivers, depots, yards, and on-road activities
Ensure operational teams adhere to established safety standards, policies, and approved safety frameworks
Represent Operations in incident reviews, providing operational context and driving corrective actions
Lead operational incident response from an execution perspective, including classification, response coordination, and post-incident follow-up
Identify recurring operational safety risks and partner with Operations leadership to reduce repeat incidents
Own FMCSA and DOT Motor Carrier compliance execution for Kodiak, maintaining audit readiness at all times. This includes IRP, IFTA, HVUT (2290), UCR, MCS-150, and state-specific filings
Own driver compliance programs, including CDL qualifications, driver qualification files, HOS adherence and HOS logfile certification, medical certifications, and Clearinghouse requirements
Own drug and alcohol testing workflows for operational roles, including pre-employment, post-incident, random, and reasonable suspicion testing
Serve as the primary Operations point of contact for regulatory audits, inspections, and compliance inquiries
Embed safety and compliance requirements into Operations SOPs, QRGs, and training programs

What we offer

Competitive compensation package including equity and biannual bonuses
Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Cigna, and Guardian (including a medical plan with infertility benefits)
Flexible PTO and generous parental leave policies
Office perks: dog-friendly, free catered lunch, a fully stocked kitchen, and free EV charging
Long Term Disability, Short Term Disability, Life Insurance
Wellbeing Benefits - Headspace, One Medical, Gympass, Spring Health
Fidelity 401(k)
Commuter, FSA, Dependent Care FSA, HSA
Various incentive programs (referral bonuses, patent bonuses, etc.)

Fulltime

Senior Food Safety and Quality Assurance Manager

We are seeking a highly specialized, results-driven Senior Food Safety & Quality...

Location

United States

Salary:

90000.00 - 140000.00 USD / Year

American Food & Vending

Expiration Date

Until further notice

Requirements

Bachelor’s degree in food science, Public Health, Environmental Health, or a related field
Advanced degree and/or professional certifications preferred
Experience within the dining and refreshment sector (casual dining, quick-service, catering, events, or hospitality)
Lead Auditor certifications (ISO 22000, HACCP, SQF) or extensive internal auditing experience
Strong supplier quality management and vendor qualification experience
Knowledge of sanitation validation, environmental monitoring, and comprehensive allergen control programs
Familiarity with ERP systems and QA data integration beyond Salesforce
Experience supporting complex supply chains, international operations, or multi-brand portfolios
Demonstrated, hands-on experience with FDA, HACCP, SQF, DOT, NFPA, OSHA, and GMP requirements
Proven ability to interpret regulations and apply them to complex, multi-site operations

Job Responsibility

Design, implement, and maintain comprehensive food safety and quality assurance programs across multi-site dining and refreshment operations
Ensure compliance with applicable regulations and standards, including FDA (FSMA, GMPs, recalls, labeling), HACCP, SQF, DOT, NFPA, OSHA, and GMPs
Lead the development, validation, and optimization of HACCP plans, prerequisite programs (PRPs), sanitation programs, allergen control plans, and environmental monitoring programs where applicable
Maintain robust documentation control, versioning, and recordkeeping systems to support FDA, SQF, and GMP compliance, including change control and regulatory reviews
Conduct internal audits, supplier audits, third-party assessments, and mock recalls
Lead regulatory due diligence, risk assessments, gap analyses, CAPA development, remediation activities, and effectiveness verification through revalidation and follow-up audits
Oversee recall readiness, crisis management protocols, mock recalls, and business continuity planning
Monitor evolving regulatory requirements (FDA, OSHA, DOT, NFPA) and translate updates into actionable program enhancements
Lead food safety and occupational safety incident investigations, including root-cause analysis, containment, corrective and preventive actions, and verification activities
Promote a proactive food safety and workplace safety culture through continuous improvement initiatives and cross-functional engagement

What we offer

Weekly Pay
401K with match
Employee Assistance Program
Eligible employees offered Medical, Prescription, Dental, and Vision Plans
Learning and advancement opportunities

Fulltime

Public Policy Manager, Safety

Uber invests in safety as a core part of its platform and products. As Public Po...

Location

United States , New York; San Francisco; Washington

Salary:

159000.00 - 177000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

Bachelor's degree
5-7 years of experience in public policy, government affairs, advocacy, or a related field
Strong preference for those with a background in the technology industry

Job Responsibility

Business & Product Insight: Build a working understanding of Uber's safety products, operations, and risk landscape. Use that context to advise internal teams on how policy and regulatory dynamics should inform product and program decisions
Cross-Functional Advisory: Partner with Product, Operations, Legal, and Communications to flag risks, identify opportunities, and shape safety-related strategies. Ensure policy considerations are embedded early in product and program development
Regulatory Strategy & Response: Track and interpret emerging safety-related regulation. Help develop coordinated strategies that protect Uber's ability to operate and innovate while strengthening trust with policymakers and the public
Stakeholder Engagement: Build and manage relationships with policymakers, advocates, researchers, and industry partners. Use these relationships to inform internal thinking and advance constructive policy outcomes
Narrative Development: Translate complex safety work into clear, evidence-based materials for external audiences. Support blog posts, regulatory submissions, research partnerships, and events that strengthen understanding of Uber's safety approach
Thought Leadership & Representation: Represent Uber in external forums. Help shape discussions on safety and trust through events, partnerships, and public engagement

What we offer

Bonus program
equity award & other types of comp
401(k) plan
various benefits

Fulltime

Director, Corporate Safety and Security

We are hiring a Director to lead and build our global Corporate Safety and Secur...

Location

United Kingdom , London

Salary:

Not provided

DELIVER

Expiration Date

Until further notice

Requirements

12+ years of experience in corporate safety and security, including 7+ years leading managers and teams with a global scope and cross-functional impact—with a demonstrable record of building, not maintaining. You build high-performing organizations, develop leaders, and set direction clearly. You stay close enough to the work to know when execution is falling short
A track record of building or significantly transforming a physical security function, not inheriting a mature one. You have stood up programs, hired teams, selected and implemented technology, and established operating models that outlasted your tenure
You have operated physical security programs across multiple countries and jurisdictions, not managed them remotely. You understand how regulatory environments, cultural context, and vendor ecosystems differ across regions and how to build programs that work in all of them
You do not need to be a technologist, but you need to think like one. You understand physical security systems, including access control, video management, guest management, analytics, and hardware infrastructure, at the conceptual and operational level. You pick up new technologies quickly, have strong opinions about what good looks like, own how systems are implemented and operated, and drive requirements processes that keep infrastructure aligned to what is actually happening in the field
Experience managing physical security vendors and contract staffing at scale, with a track record of competitive procurement, enforced performance standards, and cost discipline across multi-million dollar budgets
You operate well in fast-moving, ambiguous environments. You make sound decisions with incomplete information, sequence work thoughtfully, and maintain pace across competing priorities
You can set direction with senior leaders, build cross-functional alignment, and represent the function credibly at the executive level. You communicate clearly and without unnecessary complexity
A trusted cross-functional partner who builds strong working relationships with Real Estate, Facilities, Workforce Strategy, HR, Legal, and IT, and earns the confidence of business leaders by making security an enabler, not a friction point
You use AI tools as a real part of how you work, not as a novelty. You understand where and how AI should shape physical security operations: automation, detection, analytics, workflow acceleration, and decision support. You have a genuine conviction about AI's role in the function's evolution and a real appetite to keep growing your own capability

Job Responsibility

Build a unified global access control program. Own and execute enterprise-grade physical access control across all corporate facilities. Establish layered identity controls, mobile-first and biometric credentialing, automated provisioning and deprovisioning tied to employment and role, and consistent access experiences at every office. Ensure access is regularly audited, sensitive spaces have clear ownership, and the physical environment supports rather than impedes the employee experience
Stand up emergency preparedness at scale. Build and certify Emergency Response Teams at every corporate location, publish and maintain Emergency Response Plans for all facilities, and establish severity levels, escalation protocols, and communications systems for rapid response. Build law enforcement and first responder relationships globally, and lead regular incident exercises and tabletop simulations
Build a threat assessment and workplace violence prevention program. Establish a structured capability for threat intake, behavioral assessment, and case management to protect employees and enable early intervention. Define policies, cross-functional escalation pathways, and response protocols that span all brands and jurisdictions. Partner with other Global Safety and Security functions, as well as HR, Legal, and business leaders, to build a program that is rigorous, jurisdiction-aware, and locally calibrated across a globally diverse workforce
Build and run a global training and awareness program. Ensure every employee knows emergency response procedures and how to reach the Global Operations Center. Drive First Aid, CPR, AED, and Stop the Bleed certification across a meaningful share of the corporate workforce. Develop a safety and security communications strategy that builds culture and delivers training in formats that actually stick
Own event safety and security. Define risk management standards, policies, and procedures for corporate events globally. Set clear security requirements thresholds, ensure event hosts understand and follow the process, and deliver security planning, staffing, and incident response across all brands and regions
Drive global standardization and compliance. Establish cradle-to-grave standardized safety and security integrations, implementations, and operations across all corporate offices. Ensure regulatory compliance with occupational health and safety and physical security requirements across all jurisdictions. Maintain policies with a regular review cadence and clear accountability for high-value and sensitive assets
Run the function with operational discipline. Own a multi-million dollar budget with variance discipline and accurate accruals. Define vendor requirements, run competitive procurement, and hold suppliers to measurable performance standards. Maintain team engagement, deliver against functional OKRs, and ensure all corporate facilities are risk-assessed and audited on a defined cadence

What we offer

A competitive and comprehensive compensation and benefits package

Fulltime

Trust & Safety Intern

Fever is looking for a Trust and Safety Intern to join our team in Madrid. We ar...

Location

Spain , Madrid

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

A Curious Learner: Eager to learn through experience and take ownership of tasks from day one
An Academic Achiever: Currently enrolled in a postgraduate/Master’s program in Security, Criminology or a related field in Spain
A Budding Specialist: Familiarity or academic knowledge of due diligence, KYC/KYP processes, or OSINT is highly valued
Analytically Minded: Able to synthesize complex information and identify 'red flags' or risks
Communication Pro: Fluent in English and Spanish
Ethical & Discreet: Comfortable handling highly confidential and sensitive information with total integrity

Job Responsibility

Operational Support: Assist in the creation and refinement of team policies, procedures, and Standard Operating Procedures (SOPs)
Investigations: Support comprehensive research on potential and existing partners to identify and respond to Trust & Safety violations
Screening & Due Diligence: Perform KYC (Know Your Customer) and KYP (Know Your Partner) checks to verify the legitimacy of entities and individuals
TPRM Maintenance: Assist in the maintenance and support of our Third-Party Risk Management tools and databases
Reporting: Help prepare clear, detailed investigative reports and present findings to internal stakeholders
Fraud Detection: Collaborate with internal teams to identify patterns of fraud and abuse through OSINT and data analysis

What we offer

40% discount on all Fever events and experiences
Work in a location in the heart of Madrid, with possible travel across our markets
Home office friendly
Responsibility from day one and professional and personal growth
Great work environment with a young, international team of talented people to work with
Free food, drinks and fruit at the office

Select Country

Program Manager, Partner Programs & Trust and Safety

Job Description

Job Responsibility

Requirements

Nice to have

Looking for more opportunities?