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This role is with a leading global technology company renowned for its innovative solutions and commitment to empowering every person and organization to achieve more. This organization is at the forefront of shaping the future of technology, delivering groundbreaking products and services that impact millions worldwide. Join a team where your contributions directly influence the strategic direction and operational excellence of critical initiatives, driving significant value and efficiency across the enterprise. We are seeking a highly motivated and experienced individual to join our team as a Program Manager. In this pivotal role, you will be instrumental in orchestrating complex non-technical programs, ensuring seamless execution and impactful outcomes. You will have the unique opportunity to be a Customer 0 for the use of AI in all aspects of program management and communications, driving innovation in how we operate. This is a largely self-directed position, offering high ownership and autonomy to define workflows, bring clarity across teams, and keep intricate commercial programs moving forward without heavy oversight. Your work will touch every major operational rhythm, coordinating inputs, aligning stakeholders, and ensuring deliverables land cleanly, providing broad visibility and meaningful influence on how the organization executes. You will contribute to key strategic projects by clarifying requirements, removing blockers, and maintaining program alignment. Your efforts will ensure that processes, timelines, and outputs remain consistent and actionable for all stakeholders. This role is crucial for maintaining program reliability, ensuring deliverables, timelines, and cross-team actions consistently land without the need for follow-up or escalation. Your ability to organize and translate inputs from leadership and partner teams into clear outputs will be vital for keeping programs on track.
Job Responsibility:
Lead and coordinate complex non-technical projects, developing detailed plans to achieve program goals and integrating diverse activities
Present proposals, reports, and findings to clients, effectively communicating project status and outcomes
Oversee the development and maintenance of staff competence, providing leadership and mentoring to team members
Analyze resource needs and market demands to plan and assess project feasibility, ensuring strategic alignment
Collaborate with management, production, and marketing teams to define project specifications and procedures
Review, recommend, and approve contracts and cost estimates, ensuring financial prudence
Direct, review, and approve product designs and changes, maintaining quality and strategic fit
Consult and negotiate with clients to prepare comprehensive project specifications
Requirements:
Program Planning and Workflow Management: 8+ years of experience in developing and executing comprehensive program plans, managing workflows, and ensuring project milestones are met
Stakeholder Coordination and Requirement Gathering: 8+ years of experience in effectively coordinating diverse stakeholders, gathering detailed requirements, and translating them into actionable plans
Operational Rhythm Execution: 8+ years of experience in managing and optimizing operational rhythms, ensuring meeting content, decision trackers, and planning workflows are current and reflect strategic priorities
Bachelor’s degree in business administration or a related field
Exceptional verbal and written communication skills, with a keen eye for detail and strong interpersonal abilities
Proven ability to work independently, manage time effectively, and drive initiatives with minimal supervision
Strong leadership and mentoring skills, capable of providing constructive feedback and fostering team growth
In-depth knowledge of production processes, quality control, cost management, and techniques for maximizing efficient manufacture and distribution
Solid understanding of business and management principles, including strategic planning, resource allocation, and production methodologies
Proficiency in common computer software tools
Nice to have:
PMI or PMP certification
Background in product marketing or product management within a technical company (software or cloud environment)
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