CrawlJobs Logo

Program Manager Managed Services

nttdata.com Logo

NTT DATA

Location Icon

Location:
United States , Rockville

Category Icon
Category:
Consulting

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Program Manager for Managed Services will lead the delivery of enterprise IT infrastructure services for a leading biomedical research organization. This role supports the delivery of enterprise IT infrastructure services that enable research and mission operations across a complex, multi-platform environment. As the Program Manager for Platform Hosting, you will provide senior leadership and overall program execution oversight across enterprise hosting services spanning on-premise and cloud platforms. You will play a critical role in ensuring infrastructure services are delivered reliably, securely, on schedule, and in alignment with mission priorities, regulatory requirements, and contractual obligations.

Job Responsibility:

  • Provide overall program leadership and execution oversight for Platform Hosting services, serving as the primary interface with government leadership for this scope
  • Guide planning, execution, and integration of current and future technologies supporting enterprise and platform hosting environments
  • Oversee the Enterprise and Platform Hosting delivery teams, ensuring coordinated execution across the full hosting stack
  • Manage program governance activities specific to Platform Hosting, including schedule management, risk and issue tracking, dependency management, and quality assurance
  • Develop and maintain program plans, integrated schedules, staffing plans, and resource forecasts for Platform Hosting services
  • Oversee financial management for the Platform Hosting scope, including budget tracking, cost control, forecasting, and coordination with contracts and finance teams
  • Lead routine program reviews, status meetings, and executive briefings focused on Platform Hosting performance, risks, issues, and corrective actions
  • Support contract administration activities for the Platform Hosting scope, including compliance with contract requirements, service level agreements, and reporting obligations
  • Provide managerial and administrative direction for Platform Hosting initiatives, including requirements coordination, change management, and service transition activities
  • Advise leadership on Platform Hosting modernization opportunities, operational improvements, and lifecycle management priorities
  • Support disaster recovery and Continuity of Operations (COOP) planning and testing related to Platform Hosting services
  • Drive continuous improvement initiatives focused on reliability, efficiency, and customer satisfaction within the Platform Hosting environment.

Requirements:

  • Bachelor’s degree, or four (4) additional years of experience in lieu of a degree
  • Minimum 15 years of progressive IT experience supporting US Federal Government clients
  • Minimum 5 years of experience managing or supporting enterprise-scale IT hosting environments
  • Minimum 3 years of experience with enterprise or platform hosting services in on-premise, cloud, or hybrid environments
  • ITIL 4 Managing Professional Certification or AWS Certified Cloud Practitioner
  • PMP certified
  • Ability to obtain a Public Trust
  • Must live within 60 miles of the client site in Rockville, MD.

Nice to have:

  • Experience working in environments applying PMI principles and supporting Lean IT, Agile, DevOps, and ITIL practices
  • Experience supporting enterprise or research-focused hosting environments
  • Experience supporting Disaster Recovery and Continuity of Operations (COOP) planning and execution
  • Additional certifications such as ITIL 4 Practice Manager or AWS Certified Solutions Architect (Associate)
  • Strong analytical and problem-solving skills
  • Demonstrated people leadership experience, including team building, performance management, and talent development
  • Proven program and project management skills, including planning, budgeting, resource coordination, and execution oversight
  • Excellent written and verbal communication skills, including experience presenting to senior government and executive leadership.

Additional Information:

Job Posted:
March 01, 2026

Icon
NTT DATA - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Program Manager Managed Services

Managed Services Manager

The Managed Services Manager (MSM) serves as a trusted advisor and integral exte...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Certification - PMP/Prince2/ITIL Preferred
  • Prior experience in managed Services with enterprise clients a plus
  • Knowledge of technology fundamentals and trends is essential
  • Excellent ability to influence across and up – achieving/beating expected business outcomes
  • Demonstrates strong business, program and analytical skills - breaks down business challenges into solutions with a clear path forward
  • Account management skills are preferred
  • Degree in a related technical field
  • Demonstrated Program Management skills and high organizational skills required, ITIL & PMP certification desired
  • 5+ years of experience managing, complex and transformative IT programs and projects such as software development, datacenter migrations or cloud computing strategies
  • Demonstrated English verbal, written, and typing skills
Job Responsibility
Job Responsibility
  • Partners with the Customer to utilize industry best practices (ITIL/ITSM) to ensure team collaboration with Customer's IT service management team
  • Responsible for customer relationship management and for the overall delivery of the Service solution
  • Acts as Customer's single IT management focal for all service-related issues, escalations, and integration actions
  • Provides direction and leadership to the GMS support teams
  • Strives to make continuous improvements to key processes
  • Holds people accountable to meet organization goals and performance initiatives
  • Demonstrates skills in management, planning, problem solving, innovation, analysis, communication and negotiation
  • Serves as GMS customer’s single point of contact for escalation and management issues
  • Seamless onboarding of accounts into GMS operations
  • Act as customer’s advisor for digital transformation and strategic initiatives
What we offer
What we offer
  • Comprehensive suite of health, financial and emotional wellbeing benefits
  • Career programs catered to helping team members reach career goals
  • Unconditional inclusion in the workplace
  • Fulltime
Read More
Arrow Right

Services Operations Program Manager

We are seeking a Services Operations Program Manager to lead the strategic and o...
Location
Location
United States , Austin; Secaucus
Salary
Salary:
117120.00 - 175680.00 USD / Year
amd.com Logo
AMD
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive experience in contingent workforce management, supplier operations, or MSP/Vendor Management Office (VMO) environments
  • Proven success in managing large supplier networks across multiple geographies
  • Strong financial acumen and experience with spend forecasting, budgeting, and variance tracking
  • Excellent stakeholder management and communication skills
  • Strong analytical, reporting, and data validation abilities
  • Bachelor’s degree in Business, Supply Chain Management, Finance, or a related field preferred
Job Responsibility
Job Responsibility
  • Align contingent workforce strategies with evolving business needs, skills, and locations
  • Manage transitions to new Managed Service Providers (MSPs) and coordinate supplier changes, including new engagements and exits
  • Partner with Procurement and business leaders to assess supplier performance, continuity, and financial impact
  • Support Annual Operating Plan (AOP), Project Budget Alignment (PBA), and Long-Range Planning (LRP) processes
  • Partner with procurement for bill rate changes, supplier escalations, and performance improvement initiatives
  • Support sourcing activities by coordinating contingent worker needs across suppliers and countries
  • Work with procurement to maintain accurate and current Statements of Work (SOWs), blanket POs, and bill rate data
  • Validate invoices, timesheets, and expenses to ensure compliance with SOW terms and financial accuracy
  • Partner with IT to support equipment provisioning for contingent workers
  • Maintain a master database tracking headcount, spend, bill rates, and tenure by supplier and country
  • Fulltime
Read More
Arrow Right

Prime Services Technology Program Manager

Prime Services Technology supports a rapidly growing business that uses technolo...
Location
Location
Canada , Mississauga
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5- 8 years of relevant experience
  • Understanding and exposure to Data Quality improvement initiatives
  • Excellent communication and presentation skill, business user interaction, issue management and status update
  • Experience in collaborating with cross-functional teams and work with business users
  • Significant exposure to structured project management techniques and familiarity with Agile or Waterfall methodologies
  • Expertise on Microsoft Project, Visio, PowerPoint presentation, Confluence, JIRA
  • Experience managing and delivering complex technical projects
  • Strong technical background, experience with Software Development Lifecycle and experience managing stakeholders in a global and dynamic environment
  • Strong listening, presentation, communication, interpersonal and influencing skills to influence a wide range of audiences and gain consensus among staff
  • Superior planning, organization, project management and analytical skills as well as attention to detail
Job Responsibility
Job Responsibility
  • Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
  • Drive multiple projects simultaneously requiring the ability to multi-task
  • Understanding Business priorities and working as a liaison between Business and Development teams
  • Track/monitor day-day project status changes and prioritization changes
  • Executive reporting on project statuses and roadmaps for technology and business partners and sponsors
  • Applies in-depth understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of the entire function
  • and requires basic commercial awareness
  • Ensures essential procedures are followed and contributes to defining standards
  • Manage expectations and apply sound ethical judgment regarding personal behavior, conduct and business practices
  • Install a culture of continuous process improvements by applying lessons learned from recent projects to future projects
  • Fulltime
Read More
Arrow Right

Senior Program Manager

The Senior Program Manager, Internal Audit will play a key role in ensuring succ...
Location
Location
United Kingdom , Belfast
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive background within Program and Change Management
  • a recognized program management or change certification
  • background in financial services with a preference for internal auditing or related functions
  • knowledge of technology and data related change is a preference
  • excellent communication skills required to influence a wide range of audiences
  • strong problem-solving skills and personal resilience, able to work through conflicts
  • excellent interpersonal relationships with ability to influence and negotiate with stakeholders
  • critical thinking and problem-solving skills
  • team player, able to collaborate effectively with peers
  • ability to work cross functionally in a collaborative environment, including comfort with ambiguity and uncertainty, close attention to detail
Job Responsibility
Job Responsibility
  • Contributes to ensuring all IA-wide changes are effectively prioritized and well-coordinated across IA teams, ensuring all relevant key stakeholder requirements are considered or addressed accordingly
  • develop and implement change management strategies and plans to support IA objectives
  • partner with project teams to integrate change management activities into project plans
  • manage change adoption and resistance, including training strategies and materials to support users through change transition
  • oversees change impact assessments to identify affected stakeholders, risks, and readiness levels
  • supports communication efforts and support the design, development, delivery, and management of communications by coordinating with the Communications and Engagement team
  • contribute to establishing and maintaining Change Management governance framework for IA
  • assess the current state of change activity across Internal Audit
  • identify strengths and opportunities for improvement and deliver a set of best practice recommendations
  • appropriately assess and manage the identification of risks which impact project delivery and ensure mitigation strategies are developed and executed when necessary
What we offer
What we offer
  • Generous holiday allowance starting at 27 days plus bank holidays increasing with tenure
  • a discretional annual performance related bonus
  • private medical insurance packages to suit your personal circumstances
  • employee Assistance Program
  • pension Plan
  • paid Parental Leave
  • special discounts for employees, family, and friends
  • access to an array of learning and development resources.
  • Fulltime
Read More
Arrow Right

Program Manager

The Internal Program Manager is responsible for coordinating all complex GL Flex...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • B.E./ B.Tech. or MCA or Higher Degree
  • Minimum 10 years of experience
  • High level English language proficiency both oral and written
  • High level of communication and interpersonal skills
  • Basic understanding of the interoperability of delivery functions within a solution (Hybrid Cloud, A&PS, OS, MS, HPC, Aruba, Greenlake)
  • Basic understanding of the SSDG process
  • Understanding of Project and Program Management principles (EPPM and LPE)
  • Basic understanding of architectures
  • Basic understanding of risk relationship to deal margin (prevent margin erosion)
  • Good understanding of E2E dashboard, project updates and escalation process
Job Responsibility
Job Responsibility
  • Serve as the SPOC across Day -1 to Day 2 for all complex deals within scope
  • Coordinate all GL Flex and PCX deals within complex deals defined scope
  • Review proposed opportunities daily and key resources are assigned by HPE Operations and Delivery Stakeholders within agreed timeframes
  • Align, assign, and activate Early Engagement for HPE Operations and Delivery teams and OEMs on deal basis for during Day -1
  • Ensure all identified Delivery Leaders, Lead Delivery Solution Architects, Project Managers and Account Operations Managers are added to the extended team to access deal artifacts
  • Coordinate deal governance calls with Geo and WW Pursuit Leads, CXO Deal Coordinators and AOMs to prioritize and align on the active deal statuses
  • Secure proper handover and information for a successful Start Right session and respective testing and acceptance of Day 2
  • Maintain a continuous up to date Active Deal Status content for all prioritized complex deals
  • Timely escalation when any opportunity appears at risk, off plan or off schedule
  • Ensure visibility and reporting through Deal Navigator, Active Deals SharePoint and Executive Dashboard as the primary system of record for deal tracking and updates
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Program Manager

Foundational position for PMAE with expectation of some prior exposure to PM lif...
Location
Location
United Kingdom , Belfast
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in supporting initiatives, programs and/or projects
  • Bachelor's Degree or equivalent work experience
  • Technical proficiencies in MS office (Excel, PowerPoint, Word, Outlook)
  • Must be able to work at designated Citi location 3 days / week
  • Demonstrated strong organizational, time management and process management skills necessary to maintain high volume workload
  • Professional experience in a large corporation, within the financial sector is a plus
  • Finance or accounting experience as a plus
  • Experience with enterprise program management tools
Job Responsibility
Job Responsibility
  • Support all activities in a project/program life cycle
  • Own and execute core PM processes
  • Drive program risk/assumptions/issues/dependency + change management
  • Support dependency identification and management
  • Develop progress dashboards at executive level
  • Actively maintain project/program plans
  • Manage critical program documentation including governance charts, charters, RACI charts, communication plans, and metrics
  • Leverage Citi PM tools to support effective program delivery
  • Ensure compliance with Citi's project procedure
  • Own and create reporting cadence
What we offer
What we offer
  • Generous holiday allowance starting at 27 days plus bank holidays
  • Discretional annual performance related bonus
  • Private medical insurance packages
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
  • Fulltime
Read More
Arrow Right

Service Segment Manager

Responsible for the overall management of a service segment of significant scope...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years in Service Business Management with a proven track record of success
  • First-level and advanced university degree (MBA or equivalent preferred)
  • Established management background leading senior individual contributors and teams
  • Strong understanding of competitive market dynamics, business models, strategies, and processes
  • Organizational design and planning
  • Problem-solving and productivity management
  • Strong communication, negotiation, and relationship management skills
  • Familiarity with financial reporting tools
  • ability to design and interpret reports
  • Program management and change management expertise
Job Responsibility
Job Responsibility
  • Own the overall business success of a defined set of services, solutions, or portfolio segments
  • Establish strategies and business plans to drive profitable growth and Total Customer Experience (TCE)
  • Monitor and manage product/service business metrics (attach, penetration, revenue, TCE)
  • deliver recovery or corrective action plans when needed
  • Identify and implement process improvements across routes to market, delivery, operations, and team productivity
  • Build and foster strong partnerships with Product Business Groups, Alliance partners, Services teams, Regional Business Development Managers, Sales, Solution Partners, and Delivery functions
  • Act as the focal point for functional team issues and resolution
  • Provide direction, leadership, and coaching to direct reports
  • remove barriers to enable success
  • Create a high-performance, growth-oriented, diverse, and rewarding work environment
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive benefits suite supporting physical, financial and emotional wellbeing
  • Fulltime
Read More
Arrow Right

Program Manager ABA Services

Pyles & Associates is committed to providing the highest standard evidence-based...
Location
Location
United States , Templeton
Salary
Salary:
25.00 - 32.00 USD / Hour
pnaservices.com Logo
PNA SERVICES ADMINISTRATION LLC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • MA/MS, or Doctorate (e.g., PdD, EdD) in behavior analysis, psychology, or related discipline
  • Currently working on BCBA hours towards BCBA license
  • Provide ethical, effective, and practical behavior analytic interventions
  • Must legally be authorized to work in the United States
  • Possess a California driver’s license and have proof of automobile insurance
  • Must provide verification of negative TB test and criminal background check Credentials to be submitted on a regular basis
Job Responsibility
Job Responsibility
  • Practice in accordance with Pyles & Associates’ policies and procedures
  • Oversee clinical programs, and monitor staff under the supervision of the Clinical Director and/or BCBA Supervisor
  • Supervise assigned staff
  • Master’s Level Program Manager must demonstrate the ability to use relevant behavioral data to monitor client performance and make observations
  • Conduct assessments, develop interventions, train agency staff, and use relevant behavioral data to monitor client performance and make treatment decisions
  • Work in various settings including individual’s homes, day programs, group homes
  • Provide support, guidance, direction, and supervision to direct support professionals
  • Interface with guardians and/or administrators and other agency staff to coordinate schedules and services
  • Generate progress reports
  • Submit assessment, quarterly, semi-annual, and annual IPP reports in a timely manner (defined individually by agency, regional center, and case) to the Clinical Director
What we offer
What we offer
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
Read More
Arrow Right
Remote jobs Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog Salaries About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy