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The Program Manager will lead the day-to-day management and implementation of the Integrated Patient Care Program funded by The Duke Endowment. Reporting to the WellPartners Executive Director, this role provides overall program leadership, coordination, and accountability across partner agencies. The Program Manager will oversee case manager and program staff and will serve as the primary point of contact for external partners and funders. This position requires strong experience in program management, grants management, operations, and cross-sector collaboration, with a focus on integrating care, addressing social determinants of health, and improving patient outcomes.
Job Responsibility:
Lead daily operations of the Integrated Patient Care Program, ensuring alignment with grant objectives, timelines, and outcomes
Oversee program staff, case management functions, social workers, community health workers, interns, and contractors
Serve as the primary liaison to partner organizations, including Lexington Health, United Way of the Midlands, Good Samaritan Clinic, and The Free Medical Clinic
Coordinate implementation of common intake, referral, and patient education processes across partner clinics
Manage grant reporting, documentation, and compliance requirements in coordination with WellPartners leadership and fiscal partners
Track program deliverables, outputs, and outcomes in alignment with Duke Endowment reporting standards
Support sustainability planning, including diversification of funding and preparation for future grant opportunities
Establish and maintain program workflows, performance metrics, and feedback loops
Facilitate monthly partner meetings and quarterly outcome reviews
Oversee development of program documentation and replication materials for use in other communities
Represent WellPartners in partner, funder, and stakeholder meetings related to integrated care
Support fundraising and partnership development efforts tied to program sustainability and growth
Collaborate with senior leadership to align program activities with WellPartners’ broader strategic goals
Requirements:
Bachelor’s degree required
Master’s degree in Public Health, Social Work, Nonprofit Management, or related field preferred
Minimum 5–7 years of experience in program management, preferably in healthcare, social services, or nonprofit settings
Demonstrated experience managing grant-funded programs and cross-organizational partnerships
Strong operational, organizational, and communication skills
Experience supervising multidisciplinary teams
Knowledge of social determinants of health and integrated care models strongly preferred