CrawlJobs Logo

Program Manager - Integrated Patient Care Program

unitedway.org Logo

United Way

Location Icon

Location:
United States , Columbia

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

1.00 - 5.00 USD / Year

Job Description:

The Program Manager will lead the day-to-day management and implementation of the Integrated Patient Care Program funded by The Duke Endowment. Reporting to the WellPartners Executive Director, this role provides overall program leadership, coordination, and accountability across partner agencies. The Program Manager will oversee case manager and program staff and will serve as the primary point of contact for external partners and funders. This position requires strong experience in program management, grants management, operations, and cross-sector collaboration, with a focus on integrating care, addressing social determinants of health, and improving patient outcomes.

Job Responsibility:

  • Lead daily operations of the Integrated Patient Care Program, ensuring alignment with grant objectives, timelines, and outcomes
  • Oversee program staff, case management functions, social workers, community health workers, interns, and contractors
  • Serve as the primary liaison to partner organizations, including Lexington Health, United Way of the Midlands, Good Samaritan Clinic, and The Free Medical Clinic
  • Coordinate implementation of common intake, referral, and patient education processes across partner clinics
  • Manage grant reporting, documentation, and compliance requirements in coordination with WellPartners leadership and fiscal partners
  • Track program deliverables, outputs, and outcomes in alignment with Duke Endowment reporting standards
  • Support sustainability planning, including diversification of funding and preparation for future grant opportunities
  • Establish and maintain program workflows, performance metrics, and feedback loops
  • Facilitate monthly partner meetings and quarterly outcome reviews
  • Oversee development of program documentation and replication materials for use in other communities
  • Represent WellPartners in partner, funder, and stakeholder meetings related to integrated care
  • Support fundraising and partnership development efforts tied to program sustainability and growth
  • Collaborate with senior leadership to align program activities with WellPartners’ broader strategic goals

Requirements:

  • Bachelor’s degree required
  • Master’s degree in Public Health, Social Work, Nonprofit Management, or related field preferred
  • Minimum 5–7 years of experience in program management, preferably in healthcare, social services, or nonprofit settings
  • Demonstrated experience managing grant-funded programs and cross-organizational partnerships
  • Strong operational, organizational, and communication skills
  • Experience supervising multidisciplinary teams
  • Knowledge of social determinants of health and integrated care models strongly preferred

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Program Manager - Integrated Patient Care Program

Lead Clinical Pharmacist

Lead Clinical Pharmacist position at Thrifty White Pharmacy, a pharmacy chain fu...
Location
Location
United States , Maple Grove
Salary
Salary:
50.00 - 72.00 USD / Hour
thriftywhite.com Logo
Thrifty White
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • B.S. Degree or Pharm.D. in Pharmacy from an accredited educational institution
  • Three years of experience as a practicing pharmacist
  • Must be capable of assuming responsibility for evaluating and monitoring drug therapy relative to the total needs/problems of the ambulatory care patient in collaboration with physicians, nurses, and other healthcare professionals
  • Current Minnesota pharmacist license
  • Current or willing to obtain North Dakota, Iowa, and/or Wisconsin pharmacist license
  • Certificate of training for Immunizations
  • Certification in CPR or BCLS
  • Working knowledge of third-party pay plans and of various quality measurement entities, such as the Centers for Medicare & Medicaid Services (CMS) and Pharmacy Quality Alliance (PQA)
  • Excellent customer service and communication skills
  • Proficient in the English language
Job Responsibility
Job Responsibility
  • Supervise a team of pharmacist(s), technician(s) and other support staff in administering and completing clinical services
  • Perform all duties of a staff pharmacist by conducting direct patient care services
  • Coordinate and help manage clinical pharmacy patients, programs, and initiatives
  • Provides a pharmacy atmosphere and excellent customer service to develop and maintain patient and employee loyalty
  • Welcomes partnership of management to leverage tools, reports, and processes to exceed sales goals
  • Leads team to meet and exceed financial goals including payroll, sales, and clinical service expectations
  • Leads team by modeling, coaching, and maintaining high standards in patient service
  • Leverages Regional Support Pharmacy Manager, Regional Support Pharmacist, and Senior Regional Support Pharmacist for personal and team development
  • Organizes and directs workflow
  • Provides professional services to patients by presenting a positive image of leading by example
What we offer
What we offer
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development
  • Vision insurance
  • Fulltime
Read More
Arrow Right

RN Clinical Care Guide

The Clinical Care Guide (RN) will be a key contributor to our first-class care t...
Location
Location
United States , Scottsdale
Salary
Salary:
Not provided
azblue.com Logo
Blue Cross Blue Shield of Arizona
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Current state license to practice as a Registered Nurse
  • BLS certification
  • Electronic Medicare Records experience
  • Customer service orientation and experience
  • Strong communication skills across multiple modalities
  • Highly collaborative
  • Empathy and advocacy
  • Exceptional organizing skills, detail-orientation
  • Must be able to maintain confidentiality at all times
  • Active AZ fingerprint clearance card
Job Responsibility
Job Responsibility
  • Support members both in-person and virtually with real-time consultation, education, scheduling of specialist & diagnostic referral appointments, and follow-through + follow-up of those appointments
  • Play a critical role in the achievement of improved health outcomes and cost savings
  • Be an empathetic problem-solver and become the most visible partner to all patients
  • Clarify and explain referral for specialist and diagnostic service recommendations
  • Care for end to end process as needed, for referral or specialist services
  • Lead center in development and management of quality programs to include patient outreach to members in an effort to provide an elevated primary care experience with gaps in care or other clinical needs
  • Support members with chronic conditions by providing education, reminders, and other support
  • Handle the management and integration of office processes
  • Lead service and schedule requests on member’s behalf
  • Inform and equip Care Team with referral information and requirements
  • Fulltime
Read More
Arrow Right

Registered Nurse - Pre Op/PACU

Full time Pre Op/PACU position at the Rincon Hospital. Coordinates patient care ...
Location
Location
United States , Tucson
Salary
Salary:
Not provided
tmcaz.com Logo
Tucson Medical Center
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduation from a qualified, nationally-accredited nursing program
  • One year of nursing experience in an acute care setting preferred
  • Current RN licensure permitting work in the State of Arizona
  • Basic Life Support (BLS) certification required
  • Knowledge of direct patient care and critical care procedures and techniques, tools, and responses required to ensure optimal patient care
  • Knowledge of exam indicators, contraindications and patient preparation
  • Skill in communicating in a clear and concise manner with staff involved in critical care, and physicians to ensure the proper care of patients
  • Skill in reading 12-lead EKG
  • Skill demonstrated in assigned disciplines such as EP, directly involved in patient care
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Job Responsibility
Job Responsibility
  • Coordinates patient care planning with other disciplines utilizing the principles of the nursing process and critical thinking skills in order to maintain patient safety and well-being
  • Provides direct patient care, evaluates outcomes, consults with other specialists as required and adjusts nursing care processes as indicated to ensure safe patient care
  • Writes or obtains initial nursing histories, assesses patients' conditions and develops individual care plans
  • maintains patient documentation
  • Receives and reviews preceding shift reports and floor nurse reports
  • makes complete rounds of all units, and notes patients' condition
  • Notifies appropriate physician regarding any unusual or unexpected events or problems requiring direct physician consultation
  • Works with other members of the interdisciplinary patient care team, implements and reinforces patient instructional needs with patient and family offering informational material and pointing out special areas of concern
  • Evaluates outcomes of patient care, consults with other specialists as needed and adjusts nursing care processes as necessary to ensure optimal patient care
  • Identifies and resolves workplace health and safety issues
  • Fulltime
Read More
Arrow Right

Systems Director, Population Health Service Organizations

The System Director of IT Population Health Services Organization (PHSO) is a le...
Location
Location
United States , Phoenix
Salary
Salary:
67.92 - 101.02 USD / Hour
americannursingcare.com Logo
American Nursing Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelors Of Science - Information Technology, Health Informatics, or related field required
  • Masters Of Science - Information Technology, Health Informatics, or related field preferred
  • 10+ years in healthcare IT, with 5+ years in a leadership role
  • Experience with managed care models (Medicare Advantage, ACO, Medicaid), HIE integration, and population health tools (e.g., Epic EZCap, QNext, Healthy Planet, Innovaccer,)
  • Experience with FHIR, HL7, CCD, APIs, and other interoperability standards
  • Familiarity with ACO, CIN, and value-based care models
Job Responsibility
Job Responsibility
  • Lead the design and implementation of IT systems that support managed care and population health objectives
  • Align systems architecture with organizational strategies related to value-based care, ACOs, Medicare Advantage, Medicaid, and commercial payer programs
  • Oversee integration of clinical and claims data to support whole-person care
  • Ensure systems support care coordination workflows, care management documentation, and chronic condition tracking
  • Manage platforms that support risk stratification, predictive modeling, and attribution logic
  • Collaborate with clinical leadership to build technology-enabled pathways for preventive care, care gaps, and patient engagement
  • Lead and mentor the End User Services team, ensuring excellent IT support for clinicians, case managers, analysts, and administrative staff
  • Develop and monitor SLAs, support KPIs, incident response times, and user satisfaction metrics
  • Oversee help desk operations, ticketing systems, desktop support, hardware/software provisioning, and user access governance
  • Direct the architecture and scalability of population health IT platforms and managed care applications
What we offer
What we offer
  • medical
  • prescription drug
  • dental
  • vision plans
  • life insurance
  • paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
  • tuition reimbursement
  • retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings
  • Fulltime
Read More
Arrow Right

Manager patient care services

Manages a nursing unit or nursing specialty function such as Bed Control or Rest...
Location
Location
United States , Tucson
Salary
Salary:
Not provided
tmcaz.com Logo
Tucson Medical Center
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in Nursing
  • Five (5) years of relevant nursing or applicable healthcare experience with mastery of the role and competencies for assigned area required
  • evidence of leadership, teaching and interpersonal skills, and documentation of professional development
  • Current RN license permitting work in the state of Arizona
  • current Basic Life Support (BLS) certification required
  • Additional certification may be required per department
  • Knowledge of critical care techniques, tools and responses required to ensure optimal patient care
  • Knowledge of processes and procedures to follow during a rapid response, code, or stroke call
  • Knowledge of surgery specialties and how to prepare, assess and provide post-operation patient care to ensure best practices are followed
  • Knowledge of infectious diseases, OSHA and CMS requirements, microbiology and surveillance practices for infection control
Job Responsibility
Job Responsibility
  • Manages a nursing unit or nursing specialty function such as Bed Control or Restorative Services
  • Manages staff
  • interviews, hires and trains
  • evaluates employee performance
  • deals with performance problems as appropriate
  • delegates work assignments effectively
  • manages operations for quality 24/7 patient care
  • Assists in managing department budget
  • Designs, with agreement from Director of Nursing (DON), or Director of Behavioral Health Nursing, and implements the specific staffing plan (Acuity) and daily, shift-by-shift staffing grid
  • Monitors patient acuity/staffing through the bi-weekly productivity report and takes appropriate action
  • Parttime
Read More
Arrow Right

Health Information Systems Coordinator

The Health Information Systems Coordinator will assist the Health Information Sy...
Location
Location
United States , Oklahoma City
Salary
Salary:
Not provided
paffordems.com Logo
Pafford EMS
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED equivalent
  • Three (2) years of supervisory or Coordinator experience
  • At least two (2) years of instructional experience, preferably in EMS
  • Knowledge of adult learning theories and methodologies
  • Ability to promote higher order thinking and problem solving
  • Ability to adhere to established standards for educational quality
  • Knowledge of organization structure, workflow, and operational procedures
  • Demonstrated teaching and educational facilitation skills
  • Excellent organizational and follow through skills
  • Knowledge of competency-based education al principles and methods
Job Responsibility
Job Responsibility
  • Assist the Health Information Systems Manager with all aspects of the department
  • Process daily patient care records
  • Monitor & troubleshoot patient record faxes and exports
  • Facilitate New Employee Orientation Program classes
  • Perform patient care report reviews for QA/QI
  • Analyze reports to determine quality control improvement needs
  • Monitor departmental processes for compliance with established documentation regulations & guidelines
  • Make recommendations for system improvements
  • Develop and implement Health Information System improvement training modules
  • Work with the Billing & CQI departments to ensure accurate documentation is achieved for purposes of CMS requirements and third-party billing
  • Fulltime
Read More
Arrow Right

Nurse Director, Care Coordination

The Nurse Director for Care Coordination directs and oversees a team responsible...
Location
Location
United States , Boston
Salary
Salary:
215400.00 - 230200.00 USD / Year
dana-farber.org Logo
Dana-Farber Cancer Institute
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's and Master's degrees required, one of which must be in Nursing
  • Registered Nurse with 3-5 years' experience in health care, with progressive administrative experience
  • Licensed as a Registered Nurse in the Commonwealth of Massachusetts and or New Hampshire as applicable
  • Exceptional leadership involves mentoring and developing nursing staff, fostering team building, motivation, and a positive workplace culture, while effectively resolving conflicts and facilitating difficult conversations
  • Strong interpersonal skills enable building relationships across disciplines, with effective communication ensuring clear and compassionate information delivery to staff, patients, and families, and proficiency in facilitating meetings and discussions
  • Aligning nursing services with organizational goals requires managing multiple priorities, projects, and deadlines efficiently in a dynamic environment
Job Responsibility
Job Responsibility
  • Directs and oversees a team responsible for patient care coordination, including utilization review, intake or discharge planning, and managed care contracting
  • Ensures the delivery of high-quality patient care by developing and implementing nursing policies, procedures, and best practices
  • Leads and mentors a diverse team of nursing professionals, fostering their professional growth and maintaining a supportive work environment
  • Collaborating extensively with interdisciplinary teams and other departments, the Director optimizes patient outcomes and enhances service delivery
  • This position plays a critical role in strategic planning, promotes a culture of continuous improvement, and ensures compliance with regulatory standards
  • Effective leadership in nursing involves creating a positive work environment through direction and supervision, while implementing strategies to boost staff morale and retention
  • Building strong relationships with healthcare professionals such as physicians and pharmacists to support integrated patient care
  • Lead initiatives to implement new programs and technologies that enhances patient care and operational efficiency, with staff engagement being key to successful change processes
  • Promoting patient-centered care involves initiatives to improve satisfaction and experience, advocating for patient rights, and fostering open communication among staff
  • Fulltime
Read More
Arrow Right

Patient CRM & Omnichannel Engagement Lead

BioMarin is seeking a dynamic and experienced leader to serve as Associate Direc...
Location
Location
United States , San Rafael
Salary
Salary:
155000.00 - 213070.00 USD / Year
biomarin.com Logo
BioMarin Pharmaceutical
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Life Sciences, Business, Marketing, or related field
  • advanced degree preferred
  • 8+ years of experience in patient CRM, digital marketing, DTC & omnichannel engagement, or related roles in the pharmaceutical or biotech industry
  • Deep hands-on experience with Salesforce Health Cloud or equivalent patient CRM platforms
  • Deep understanding of patient services and hub processes
  • Rare disease experience in pharma digital and marketing practices
  • Demonstrated success managing omnichannel engagement programs for patients or consumers, from strategic planning to tactical execution
  • Experience with working with or in Patient Services driving patient engagements, support programs and DTC campaign management and driving digital insights
  • Experience working cross-functionally with Commercial, Patient Services, Medical Affairs, and Compliance teams
  • Strong understanding of data privacy and regulatory considerations in patient-facing programs
Job Responsibility
Job Responsibility
  • Drive the strategic development, roadmap and delivery of patient CRM and patient omnichannel capabilities using Salesforce Health Cloud
  • Serve as the global product owner for patient-facing CRM tools, including design, enhancements, configuration, data flows, connections, and lifecycle governance – including business configuration and administration as needed
  • Ensure capabilities and processes are compliant, scalable, and aligned with regional/local regulatory requirements and privacy policies (e.g., HIPAA, GDPR)
  • Co-create omnichannel engagement strategies with Patient Services, Brand, and Market Access teams to deliver timely, relevant, and compliant messaging across channels (email, SMS, portals, call center, digital hubs, etc.)
  • Translate patient journey insights into omnichannel touchpoint design and integrated campaign planning
  • Collaborate with field teams, patient services, care coordinators, marketing and field leadership to ensure CRM and omnichannel strategies are aligned with real-world patient engagement needs, field workflows, and executional realities
  • Create scalable global patient omnichannel and patient engagement frameworks for Business Units and regional teams to localize and execute
  • Work in close alignment with Business Units, Markets, and cross-functional partners (Patient Services, Field, Compliance, Data Privacy) to enable omnichannel strategies that meet patient and business needs
  • Collaborate with IT on any enterprise integration, data security, and enterprise system alignment
  • Liaise with Global Privacy, Legal, and Compliance to embed appropriate standards and review processes
What we offer
What we offer
  • company-sponsored medical, dental, vision, and life insurance plans
  • paid time off
  • discretionary annual bonus
  • discretionary stock-based long-term incentives
  • Fulltime
Read More
Arrow Right