Program Manager, Industry Initiatives and Engagement

• Oversee the development and day‑to‑day coordination of industry initiative(s) from concept through implementation and evaluation
• Translate organizational priorities into clear project plans, timelines, and deliverables
• Collaborate with internal teams to align initiatives with advocacy, membership, education, and Foundation priorities
• Coordinate work across internal teams and external partners to keep programs and deliverables on track and aligned with goals
• Monitor program budgets, vendor contracts, and reporting requirements to support effective operations
• Establish and monitor KPIs, success measures, and evaluation processes for programs
• Track program outcomes, assess effectiveness, and suggest updates or enhancements based on findings. Regular reporting (monthly and quarterly)
• Develop and refine program frameworks, toolkits, pilot activities, and scalable models
• Build and maintain positive relationships with members, partners, and industry participants to support program success
• Develop engagement plan and manage the FORWARD/Network, comprised of thousands of members. Foster community that provides opportunities for learning, mentorship, peer support, and professional growth in both virtual and in-person environments
• Serve as the main point of contact for program participants and internal teams
• Support outreach and communication efforts that promote initiatives and highlight program impact
• Prepare compelling briefings, presentations, and updates for internal staff and stakeholders
• Continually identify industry needs, trends, and opportunities that can inform program development
• Plan and execute engagement activities such as events, roundtables, webinars, and working groups
• Coordinate and support speaker identification and outreach, agenda development, and talking points
• Support the evaluation of engagement activities to gauge success and enhance future programming
• Partner with industry leaders, subject matter experts, and influential voices to deliver impactful, market-relevant programming

• Bachelor’s degree or related experience
• 4-6+ years of professional experience in non-profit program development and management
• Professional and/or volunteer experience working on gender parity initiatives preferred
• Proven project management experience across internal and external stakeholder groups, including high-profile leaders and matrixed corporations/organizations
• Familiarity growing and managing networks, chapters, or communities comprised of thousands of members/participants with varying needs and interests
• Strong strategic thinking with the ability to identify challenges and opportunities alongside recommendations for program development, enhancement or reconfiguration to meet participants, funders and industry needs
• Proven communication skills, both written and verbal, with an ability to clearly articulate program impact and outcomes that resonate with program participants, stakeholders and funders
• Dynamic problem-solving, including the ability to effectively source, analyze, and report data to inform decision making
• Excellent relationship management skills with strong customer service ethics
• Comfortable working under pressure and adhering to deadlines
• Ability to work both independently and collaboratively across the organization, while maintaining attention to detail and “managing up” effectively
• Positive attitude and willingness to be flexible to adapt to changing needs with an entrepreneurial mindset
• The ability to source, analyze, and report on data, including presenting organized themes and findings to the leadership team
• Proven experience creating and managing multifaced budgets
• Experienced computer and software knowledge: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), project management tools (Asana preferred) and CRMs (Salesforce preferred)
• Basic design proficiency utilizing Canva, Adobe or other software
• Ability to travel (up to 15%)

• Professional and/or volunteer experience working on gender parity initiatives preferred
• Experienced computer and software knowledge: project management tools (Asana preferred) and CRMs (Salesforce preferred)

AHLA is an equal opportunity employer. We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization. We celebrate diversity and are committed to creating an inclusive environment for all employees