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The Information Solutions Program Manager III reports to the Director of Analytics and is dedicated to providing client-facing, consultative, business relationship management services to MUSC, partnering with executive leaders and stakeholders of highly complex and sensitive business and clinical domains serving as their primary liaison to Information Solutions’ (IS) for US News and World report program management. This position is responsible for workflow design, user education, informatics, and implementation throughout the product lifecycle. This position closely collaborates with all teams in IS and key stakeholders as needed for project success. The successful candidate will be responsible for facilitating organizational change across a complex, multi-site, statewide health system. The Program Manager III will work directly with both operational and clinical teams, identifying project champions, determining key performance indicators and developing strategies to track and measure success. In addition, Program Manager III will be responsible for year‑round orchestration governance, prioritization, risk management, and submission readiness across these stakeholders. This role requires an experienced professional with a solid understanding of change management principles, as well as the ability to communicate effectively with stakeholders across all levels of the organization.
Job Responsibility
Facilitating organizational change across a complex, multi-site, statewide health system
Working directly with both operational and clinical teams, identifying project champions, determining key performance indicators and developing strategies to track and measure success
Responsible for year‑round orchestration governance, prioritization, risk management, and submission readiness across these stakeholders
Workflow design, user education, informatics, and implementation throughout the product lifecycle
Closely collaborates with all teams in IS and key stakeholders as needed for project success
Requirements
Bachelor's degree (BA/BS) and a minimum of 5 years of experience in health information systems, Information Technology, project management, informatics, analytics, system education, business administration, or similar field
Strong communication and interpersonal skills, with a proven ability to work collaboratively with stakeholders at all levels of the organization
Excellent project management skills, with a track record of managing complex projects on time and on budget
Experience developing training programs and resources to encourage the adoption of new systems and processes
Ability to analyze data and present findings to senior management in a clear and concise manner
Strong multitasking and time management skills
Ability to work independently, taking initiative and driving projects forward