Program Manager, Human Data

• Partner with research teams, operations and engineering to execute complex programs for collecting high-quality data
• Be a key interface between external vendors and AI trainers, ensuring human data campaigns are successfully completed
• Work in a high velocity environment
• Work closely with external vendors, trainers and internal researchers to collect, review, and deliver high-quality data
• Gather requirements, write instructions, define success criteria, and calibrate the AI trainers
• Use internal tooling to assess labeled data and provide feedback to AI trainers
• Think critically and share recommendations on tooling and process improvements, optimizing for quality, throughput, and AI trainer experience

• Thrive in dynamic environments and navigate ambiguity
• Comfortable managing shifting priorities and adapting to fast-paced changes
• Curious about AI, LLMs, Agents
• Have a can-do attitude
• Excellent communicator and empathetic
• Resilient and flexible
• Super organized amidst chaos
• Enjoy operational work
• Have a knack for data and hands-on experience with data analytics
• Energized by start-up environments
• At least 1-2 years of relevant experience

Interest or background in AI, LLMs, Agents

• Offers Equity
• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
• 401(k) retirement plan with employer match
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend
• Daily meals in our offices, and meal delivery credits as eligible
• Relocation support for eligible employees
• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends