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The Program Manager (Healthcare Facilities) will provide leadership, oversight, and program management support for the sustainment, integration, development, and optimization of the Defense Medical Logistics Standard Support – Facilities Management (DMLSS-FM) system in support of the Bureau of Medicine and Surgery (BUMED). This role serves as the primary liaison between BUMED, the Contracting Officer's Representative (COR), the Joint Medical Logistics Functional Development Center (JMLFDC), and regional stakeholders to ensure effective program execution, system integration, training, and continuous process improvement across Navy Medicine facilities. The Program Manager will advocate for BUMED development priorities, coordinate system enhancement efforts, support database sustainment initiatives, and facilitate collaboration between government and contractor personnel to ensure successful implementation and operation of DMLSS-FM capabilities.
Job Responsibility
Serve as the primary point of contact for BUMED and the Contracting Officer's Representative (COR) regarding contract performance and program execution
Provide overall program management support for a comprehensive DMLSS-FM database sustainment program
Monitor contract performance, key milestones, deliverables, and operational issues, ensuring stakeholders are informed through written and verbal communications
Coordinate daily operational activities related to contract execution and program objectives
Support DMLSS-FM development initiatives proposed by JMLFDC representatives and end users
Represent BUMED as a designated member of the DMLSS Facilities Management Team
Participate in weekly JMLFDC teleconferences, Facilities Management Team meetings, and other required Medical Service meetings
Serve as the primary point of contact for BUMED-specific system change requests
Assist in developing, testing, validating, and implementing functional requirements for future DMLSS maintenance releases
Support interoperability efforts between DMLSS and other Computerized Maintenance Management Systems (CMMS)
Develop and maintain comprehensive training programs supporting DMLSS-FM implementation and sustainment
Provide on-site and virtual training to contractor and government personnel as requested
Update and maintain training manuals, user guides, and Standard Operating Procedures (SOPs)
Prepare organizational procedures required to support implementation and operation of DMLSS releases
Provide data management, analysis, reporting, and manipulation services supporting BUMED initiatives
Evaluate business processes related to facilities management applications and identify opportunities for automation and efficiency improvements
Collaborate with BUMED and regional facilities management staff to implement process enhancements
Assist with recommendations and updates to Sustainment, Restoration, and Modernization (SRM) SOPs
Create and maintain Facilities Management System (FMS) guidance documentation
Coordinate activities and tasks with Navy Medicine Regional N4 divisions and associated organizations through BUMED
Ensure database implementation and integration efforts are effectively executed across Navy Medicine Regions
Support workforce planning efforts and ensure positions are properly aligned within designated organizational structures
Manage program travel requirements, including travel logs, scheduling coordination, cost estimates, and compliance with government travel regulations
Deconflict competing travel requests and assist team members with travel planning and execution
Perform program analyst functions including responding to taskers, conducting detailed data analysis, and supporting program leadership with strategic and operational initiatives
Provide analytical support to Program Analysts and Deputy Program Analysts as needed
Requirements
Bachelor's degree in Business Administration, Healthcare Administration, Facilities Management, Information Systems, Engineering, or a related discipline from an accredited institution
Minimum of five (5) years of Department of Defense (DoD) experience
At least one (1) year of experience directly supporting the duties and responsibilities outlined in this position
Minimum of three (3) years of experience in medical facility management, facilities operations, healthcare facilities, or a closely related field
Experience managing programs, projects, or contracts within a federal or military environment
Strong written and verbal communication skills
Experience coordinating cross-functional teams and stakeholders
Ability to analyze data, prepare reports, and support executive-level decision-making
Must have or be able to obtain and maintain a Real ID or Passport in order to undergo commercial airfare travel
Must have or be able to obtain and maintain a valid driver's license
Experience with DMLSS-FM and healthcare facility management systems
Knowledge of Navy Medicine facilities management operations
Experience supporting BUMED, DHA, Military Health System (MHS), or other DoD healthcare organizations
Familiarity with CMMS platforms and facilities management software
Experience developing training programs, SOPs, and user documentation
Project Management Professional (PMP) certification or equivalent program management experience preferred
Nice to have
Experience with DMLSS-FM and healthcare facility management systems
Knowledge of Navy Medicine facilities management operations
Experience supporting BUMED, DHA, Military Health System (MHS), or other DoD healthcare organizations
Familiarity with CMMS platforms and facilities management software
Experience developing training programs, SOPs, and user documentation
Project Management Professional (PMP) certification or equivalent program management experience preferred