Program Manager for Clientelling/CRM/IT solutions Job at VO2 Group (New York)

New

Senior Manager, Workplace Technology

The role is part of the IT Function within the broader Mozilla Infrastructure te...

Location

Canada; United States

Salary:

184000.00 - 288000.00 USD / Year

Mozilla

Expiration Date

Until further notice

Requirements

10+ years of progressive experience in developing and delivering a robust workplace technology framework
Proven people leadership: managing managers/ICs, setting strategy and roadmaps, and delivering reliable services at scale
Strong critical thinking skills with the ability to drive long-term organizational impact
Proven ability to translate vision into results — navigating ambiguity and constraints with creativity, teamwork, and clear prioritization to meet business needs
Ability to collaborate and influence a diverse group of stakeholders to address cross-functional challenges and lead change
Strong understanding and deep knowledge of enterprise systems and services with security and compliance best practices
Hands-on experience managing SaaS and UC platforms (Google Workspace, Slack, Zoom, Atlassian) and literacy with SSO/IAM (Okta/Azure AD, SAML/OIDC, SCIM) and workflow automation
Experience designing and running scalable onboarding, offboarding, and mover processes and self-service experiences that “shift left” and reduce ticket volume
Bias for automation and measurement: using APIs, scripting, and integration platforms to remove toil and make data-driven decisions with SLIs/SLOs, CSAT, and adoption metrics
Ability to develop incident Root Cause Analysis (RCA) and remediation plans to resolve risk deficiencies working with respective stakeholder teams

Job Responsibility

Own the Workplace Tech portfolio — Collaboration Suite & Enterprise GenAI tools (Google Workspace, Slack, Zoom, Atlassian, OpenAI/Claude/Gemini), AV/UC (rooms, conferencing, telephony/VoIP/softphones), SSO/IAM, Enterprise Search, and workflow automations
Define, implement, and operationalize Enterprise Service and Data architecture to enable secure and efficient automated self-serve workflows across the organization
Lead, coach, and grow a high-performing team
set clear goals/OKRs, establish SOPs/runbooks, and foster a culture of reliability, transparency, and continuous improvement
Lead with clarity and collaboration: communicate a clear vision, invite dialogue, and build consensus to move initiatives forward effectively
Be a key advisor to senior leadership on workplace technology risks, strategies, and long-term planning
Lead operational excellence initiatives: define SLAs/SLOs/SLIs, instrument health dashboards, and strengthen incident, problem, and change management practices to reduce MTTR and prevent recurrences
Build and scale onboarding, offboarding, and mover workflows (API-driven) across identity, access, devices, and collaboration tools — secure, auditable, and fast
Establish and enforce data protection controls (DLP, classification, retention, sharing policies) in partnership with Security, Legal, and Privacy
manage exceptions and review cycles

What we offer

Generous performance-based bonus plans
Rich medical, dental, and vision coverage
Generous retirement contributions with 100% immediate vesting
Quarterly all-company wellness days
Country specific holidays plus a day off for your birthday
One-time home office stipend
Annual professional development budget
Quarterly well-being stipend
Considerable paid parental leave
Employee referral bonus program

Fulltime

New

Product Development Engineer 2

The Product Development Engineer II provides strong technical and engineering su...

Location

United States , Irvine

Salary:

Not provided

MillenniumSoft Inc

Expiration Date

Until further notice

Requirements

2- 4 years of engineering experience in the medical device industry
Hands-on experience with product testing, verification, and design documentation
Experience working with laboratory or industrial equipment (as applicable)
Strong engineering fundamentals and problem-solving skills
Proficiency in MS Office Suite
CAD experience preferred
Understanding of basic statistical techniques
Strong documentation, written and verbal communication skills
Ability to manage competing priorities in a fast-paced environment
Strong analytical, organizational, and critical thinking skills

Job Responsibility

Provide engineering support for new product development and existing product enhancements
Support current products related to quality, manufacturing, supply continuity, and cost improvements
Execute technical and cross-functional project work
Contribute innovative ideas for new products and performance enhancements
Understand customer needs through literature reviews, interviews, observation, competitive analysis, and prototype evaluations
Translate customer needs into engineering requirements and product, packaging, and process specifications
Apply engineering fundamentals to design robust, manufacturable products
Develop and execute test methods, including protocols, test setups, and measurement systems
Analyze test results and prepare detailed technical reports for design verification and product changes
Generate work instructions, test methods, engineering drawings, and prototypes

Fulltime

New

Senior Software Engineer - Engineering Workflow and CI

Firefox developers land code every day to delight users with new features and im...

Location

Salary:

Not provided

Mozilla

Expiration Date

Until further notice

Requirements

Proven Python skills, including building services
Front-end development experience, including JavaScript proficiency
Experience with Python frameworks (e.g., FastAPI, Flask, Django), Cloud Services (e.g., GCP, AWS) and REST
Solid understanding of databases and SQL
Experience with CI/CD systems (e.g., GitHub Actions, CircleCI) and test harnesses
Comfortable working cross-platform, familiar with at least 2 of: Windows, Linux, Mac, Android
A passion for enhancing developer productivity
Commitment to our values: Welcoming differences, Being relationship-minded, Practicing responsible participation, Having grit

Job Responsibility

Improve Firefox development workflows to reduce time spent testing and debugging test failures as well as more integration/automation of workflows
Work with a geographically-distributed development team
Mentor other team members and be mentored by more senior team members
Collaborate with other teams by providing code review and technical direction
Look at data, make dashboards, identify trends in Firefox development workflow

What we offer

Generous performance-based bonus plans
Rich medical, dental, and vision coverage
Generous retirement contributions with 100% immediate vesting
Quarterly all-company wellness days
Country specific holidays plus a day off for your birthday
One-time home office stipend
Annual professional development budget
Quarterly well-being stipend
Considerable paid parental leave
Employee referral bonus program

Fulltime

New

General Assembler 1

The General Assembler I is responsible for supporting the fabrication, assembly,...

Location

United States , Sandy

Salary:

Not provided

MillenniumSoft Inc

Expiration Date

Until further notice

Requirements

0 to 1 year of manufacturing or assembly experience
Entry-level candidates are encouraged to apply
Basic manufacturing and assembly skills
Ability to read, write, and understand English instructions and specifications
Basic math skills
Attention to detail
Effective verbal communication skills
Ability to work in a team-oriented environment
Willingness to learn and adapt to different tasks
Must be able to work flexible and/or extended hours

Job Responsibility

Perform assembly, fabrication, testing, and packaging of medical devices
Set up, operate, maintain, and troubleshoot manufacturing equipment
Conduct quality inspections in accordance with specifications
Follow clearly defined SOPs and quality guidelines
Document work as required and maintain compliance with procedures
Use basic measurement tools, including microscopes
Rotate across different tasks and responsibilities as needed
Work collaboratively with team members and supervisors
Maintain regular, punctual attendance and flexibility with work hours

Fulltime

New

Product Development Staff Engineer

The Product Development Staff Engineer provides advanced technical expertise and...

Location

United States , San Diego

Salary:

Not provided

MillenniumSoft Inc

Expiration Date

Until further notice

Requirements

Must be authorized to work in the United States
Bachelor’s degree in Engineering or related field
Advanced degree preferred
Experience in product development or engineering within a regulated industry
Hands-on experience supporting both new product development and existing products
Experience working in cross-functional engineering or project teams
Strong engineering fundamentals and problem-solving skills
Medical device product development knowledge
Design verification, testing, and data analysis expertise
Knowledge of quality systems and regulatory requirements

Job Responsibility

Provide technical leadership in the design and development of medical device products
Support existing products to improve quality, manufacturability, cost, and supply continuity
Participate in cross-functional project execution and technical decision-making
Understand customer needs through literature reviews, interviews, observation, competitive analysis, prototype evaluations, and clinical or simulated use studies
Translate customer and user needs into engineering requirements and specifications
Develop product, packaging, and process specifications
Apply engineering fundamentals to design robust and manufacturable products
Develop and execute test methods, including test setups, measurement equipment, and system analysis
Perform data analysis and prepare detailed technical reports for design verification and product changes
Ensure compliance with company quality systems and all applicable regulatory and safety requirements

Fulltime

New

Complaint Management Specialist 2

The role involves administrative data collection, data entry, and customer-facin...

Location

United States , Franklin Lakes

Salary:

Not provided

MillenniumSoft Inc

Expiration Date

Until further notice

Requirements

Experience in customer service or complaint intake
Experience in a regulated industry is a plus
Strong Microsoft Excel and Outlook skills
Proficiency in Microsoft Word and Excel
Excellent verbal and written communication skills
Strong phone etiquette and email correspondence
Self-motivated and able to work with minimal supervision
USA Applicants Only
Ability to communicate effectively with customers across multiple channels

Job Responsibility

Perform administrative data collection and data entry
Enter and maintain data in Excel spreadsheets
Collect, document, and manage customer contact information
Handle inbound and outbound customer communications (phone & email)
Triage complex customer inquiries and route them to appropriate teams
Minimize hand-offs and ensure effective issue resolution
Route calls to relevant departments and follow up with customers
Make outbound calls to verify receipt of field action notifications
Navigate large medical facilities to identify appropriate contacts
Maintain detailed call records (names, titles, product disposition, etc.)

Fulltime

New

Software Engineer II

We’re on a quest to build a robust, scalable, configurable, multi-brand platform...

Location

Australia , Sydney

Salary:

Not provided

Eucalyptus

Expiration Date

Until further notice

Requirements

At least 3-5 years of experience in a similar role at other startups or software companies
Experience building web products with our tech stack
Proven record of successfully breaking down projects, estimate timelines and consistently delivering high-quality work
Excellent written and verbal communication skills
You are curious about how things work and have innate ability to problem solve

Job Responsibility

Be a strong and trusted contributor to our frontend and backend multi-brand platform
Work closely with cross-functional stakeholders in product, design, analytics, and operations to develop the best telehealth infrastructure and experiences for our customers
Take an iterative approach to building & scaling new features, balancing rapid prototyping - while also placing high importance on the stability, security, and modularity of our overall system
Provide knowledge sharing amongst the wider team. We want you to identify opportunities to help our team run as effectively as possible (e.g. pair programming, code reviews, feedback on design patterns)

What we offer

Equity for everyone means you share in our success
Experience catered wellness talks, exercise classes, whoops to track your wellbeing, free barista coffees, funded social clubs, and quarterly rooftop parties
Benefit from parental and miscarriage leave, to health, professional development, and personal days, Whoop membership, and our Employee Assistance Program
Every engineer has a yearly Learning and Development budget that they can use for courses, books, conferences, anything to help you learn

Fulltime

New

Software Engineer 2

We are seeking a Software Engineer 2 to design, develop, and document applicatio...

Location

United States , Milpitas

Salary:

Not provided

MillenniumSoft Inc

Expiration Date

Until further notice

Requirements

3+ years of relevant software development experience
Experience working in regulated or process-oriented environments
Hands-on experience with Agile software development
Software design, development, and documentation
MES and automation systems
Agile methodology
Troubleshooting and debugging
Requirements translation and validation
Strong communication and collaboration skills
Bachelor’s degree in Computer Science, Engineering, or related field

Job Responsibility

Design, develop, test, and support assigned software components
Translate manufacturing and quality requirements into electronic MES applications
Collaborate with cross-functional teams to define requirements and test plans
Contribute to project planning, scheduling, and execution
Track progress against milestones and communicate status to leadership
Identify risks, manage scope, and propose solutions to meet delivery timelines
Implement enhancements and participate in complex subsystem development
Troubleshoot and debug automation and MES systems
Participate in technical design reviews and code inspections
Ensure compliance with 21 CFR Part 11, quality standards, and development procedures

Fulltime

Program Manager for Clientelling/CRM/IT solutions

VO2 Group

Location:
United States , New York

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 07, 2026

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